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Hotel Bannatyne Durham

3.0 star property
Hotel in Durham with a full-service spa and a fitness center

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Photo gallery for Hotel Bannatyne Durham

Indoor pool
Reception
Body treatments, hot stone massages, Swedish massages, body wraps
Aerial view
Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Eden Terrace, Durham, England, DH1 2HJ
  • Durham Castle
    ‪3 min drive‬
  • Durham Cathedral
    ‪3 min drive‬
  • Durham University
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

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Room options

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Bathroom | Hair dryer, towels

Standard Double or Twin Room

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Durham

Hotel Bannatyne Durham places you within 2 miles (3 km) of Gala Theatre Durham and St. Nicholas Church. This 3-star hotel has 50 rooms and welcomes guests with a bar/lounge, a full-service spa, and an indoor pool.

What's nearby

  • Gala Theatre Durham - 3 min drive - 2.0 miles
  • Durham Castle - 3 min drive - 2.2 miles
  • Durham Cathedral - 3 min drive - 2.4 miles
  • Durham University - 4 min drive - 2.6 miles
  • Adventure Valley - 10 min drive - 2.4 miles

Getting around

  • Durham Station - 4 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪The Hop Knocker - ‬10 min walk
  • ‪The Queens Head - ‬19 min walk
  • ‪Broomside Park Beefeater - ‬9 min walk
  • ‪The Shoes - ‬17 min walk
  • ‪The Rib Room - ‬4 min drive

About this property

Hotel Bannatyne Durham

Hotel in Durham with a full-service spa and a fitness center
At Hotel Bannatyne Durham, guests enjoy a full-service spa, an indoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and a hair salon.
Guests can expect to find TVs and stay connected with free WiFi. Other amenities include coffee makers, hair dryers, and desks.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Steam room

Family friendly

  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Facilities fee: GBP 15 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Frequently asked questions

Is free cancellation available at Hotel Bannatyne Durham?

Hotel Bannatyne Durham offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see close to Hotel Bannatyne Durham?

This hotel is located in Durham, close to Adventure Valley, Gala Theatre Durham, and Durham Castle. You'll also find Durham Cathedral and Durham Indoor Market within a short drive.

Is there parking available at Hotel Bannatyne Durham?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Hotel Bannatyne Durham?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, and body wraps.

Does Hotel Bannatyne Durham feature a casino on the premises?

No, Hotel Bannatyne Durham doesn't have a casino.

Will I find an indoor pool at Hotel Bannatyne Durham?

Yes, this hotel has an indoor pool.

Is Hotel Bannatyne Durham good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a full-service spa.

Are there hot tubs at Hotel Bannatyne Durham?

No, but this hotel does have a steam room.

Does Hotel Bannatyne Durham have a restaurant that serves breakfast?

No, Hotel Bannatyne Durham doesn't have a restaurant that serves breakfast.

Will Hotel Bannatyne Durham allow pets to stay for free?

No, pets aren't allowed at Hotel Bannatyne Durham.

Does Hotel Bannatyne Durham have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Bannatyne Durham?

The closest major airport to Hotel Bannatyne Durham is Newcastle Intl. Airport (NCL), which is 24.6 mi away (31 minutes by car). Another top airport is Durham (MME-Teesside Intl.), which is located 23.8 mi away (42-minute drive).

Are there rooms with balconies that I can book at Hotel Bannatyne Durham?

No, there aren't any guestrooms with balconies at Hotel Bannatyne Durham.

Hotel Bannatyne Durham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 349 out of 922 reviews
Rating 8 - Good. 324 out of 922 reviews
Rating 6 - Okay. 167 out of 922 reviews
Rating 4 - Poor. 53 out of 922 reviews
Rating 2 - Terrible. 29 out of 922 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Aaron

Stayed 1 night in Feb 2025

6/10 Okay

Gareth

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were excellent. Really friendly and professional. However, after booking, you find out the gym is an extra £15; per visit! Had a filthy hand towel in my room. The tap came off the sink and the toilet didn’t really flush. Mixed bag.
Stayed 1 night in Mar 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Kathy

Business traveler
Liked: Cleanliness, staff & service, room comfort

Working Away

Receptionist very friendly and helpful, breakfast and snacks served in the leisure suite - separate building. The rooms were RED hot, too warm. I had very noisy guests above me, the hotel couldn’t change that. But it did sound like a heard of elephants were above me - all night. Shower rather than a bath, shower is a power shower and was good, Elemis body wash and hair wash in rooms Hotel very central for North East and easy access to A1/major routes
Stayed 3 nights in Feb 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Annette

Stayed 1 night in Feb 2025

6/10 Okay

Nathan

Hotel was okay itself, the spa may as well be completely separate business. 1 mins walk from hotel. Lots of paperwork to do on computer if you want to utilise day pass of spa facilities at £15 a go. Facilities were okay. Breakfast and cafe wasn’t great in truth. Close by was a Dunelm cafe much better.
Stayed 2 nights in Feb 2025

4/10 Poor

Sebastian

Stayed 1 night in Feb 2025

2/10 Terrible

chris

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Abubaker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Staff & service
staff were very friendly and welcoming
Stayed 2 nights in Feb 2025

4/10 Poor

Steve

Disliked: Staff & service, property conditions & facilities

Bathroom problems

Room was clean bed comfortable. Bathroom was terrible. Toilet wouldn't flush. Reported to reception immediately, told to push both buttons, this made it work, but obviously a known problem. Sink tap hjad no handle and was very loose in the sink. Reported on feedback form. Reception came to room at 1030pm when we were already in bed. We reported the problem the next morning, reception said it would be sorted or we would be moved to another room. On returning the evening reception did not know anything about it. Offered a room change, but as we had a long day we just put up with it as we needed to go out immediately. Very disappointed as we had paid £75 a night for a poor experience.
Stayed 2 nights in Jan 2025

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jan 2025

ceiling caved in within reception, booking promised access to gym, upon arrival i was informed access would be £15. Hotel and room very tired. will not be staying again
Stayed 2 nights in Feb 2025

8/10 Good

Adrian

Stayed 1 night in Dec 2024

6/10 Okay

Geoffrey

Stayed 2 nights in Jan 2025

10/10 Excellent

Clair

Stayed 1 night in Jan 2025

10/10 Excellent

Mary A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom sounds travel throughout from other rooms.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Joany

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

James

Stayed 1 night in Dec 2024

8/10 Good

stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel for an economy price

Surprisingly good accommodation here at this hotel.. on the same site as a Bannatynes gym and pool which also serves some food and close to other restaurants and bars .. it actually has a bar and the room was pretty decent overall for a very good price .. would recommend
Stayed 1 night in Dec 2024

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