4/10 Poor
Sourjya
Traveled with family
Apr 11, 2023
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sourjya
Stayed 1 night in Apr 2023
The Citi Residenci Hotel - Durgapur
3.0 star property
Hotel with 4 restaurants, steps from Junction Mall
Choose dates to view prices
Photo gallery for The Citi Residenci Hotel - Durgapur
Reviews
3.43.4 out of 10
Popular amenities
- Bar
- Spa
- Pool
- Housekeeping
- Parking included
- Air conditioning
Explore the area
Shahid Khudiram Sarani, Durgapur, WB, 713216
- Junction Mall3 min walk
- Visva Bharati University
- Bhabani Pathak's Tilla2 min drive
- Durgapur (RDP-Kazi Nazrul Islam)15 min drive
Room options
View all photos for Super Deluxe Room
Super Deluxe Room
- 226 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room
Deluxe Room
- 215 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Suite Room
Suite Room
- 323 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Standard Room
Standard Room
- 172 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Club Premium Room
Club Premium Room
- 269 sq ft
- City view
- Sleeps 3
- 1 King Bed
About the neighborhood
Durgapur
Located in Gandhi More, The Citi Residenci Hotel - Durgapur is adjacent to Junction Mall. This 91-room, 3-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.
What's nearby
- Junction Mall - 3 min walk - 0.2 miles
- Bhabani Pathak's Tilla - 2 min drive - 1.4 miles
- Ram Mandir - 7 min drive - 4.1 miles
- Satabdi Park - 41 min drive - 29.6 miles
- Ghagar Buri Chandi Temple - 56 min drive - 39.6 miles
Getting around
- Waria Station - 26 min drive
- Durgapur (RDP-Kazi Nazrul Islam) - 50 min drive
Restaurants
- Citi Residency - 1 min walk
- Main Land China Restaurant - 2 min walk
- Pizza Hut - 3 min walk
- Domino's Pizza - 5 min walk
- McDonald's - 1 min walk
About this property
The Citi Residenci Hotel - Durgapur
Hotel with 4 restaurants, steps from Junction Mall
Guests staying at The Citi Residenci Hotel - Durgapur enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. If you plan to drive, free parking is available. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this spa hotel include coffee/tea in a common area, a banquet hall, and an ATM.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport pillow menus and down comforters, and bathrooms offer rainfall showers and free toiletries. Sitting areas, phones, and desks are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
VISSRANTI has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Languages
English, Hindi
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
Food and drink
- 2 bars/lounges
- 4 restaurants
- A coffee shop/cafe
- Coffee and tea in common areas
- Free daily manager's reception
- Snack bar/deli
Things to do
- Full-service spa
- Outdoor pool
Family friendly
- Outdoor pool
- Snack bar/deli
Conveniences
- 24-hour front desk
- ATM
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
Full-service spa
- 3 treatment rooms
- Aromatherapy
- Deep-tissue massages
- Spa open daily
- Swedish massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Height-adjustable showerhead
- Low-height electrical outlets in bathroom
- Phone accessibility kit
- Raised toilet seat
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
More
- Banquet hall
- Smoke-free property
Room amenities
Bedroom
- Down comforter
- Pillow menu
Bathroom
- Free toiletries
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 32-inch LED TV with digital channels
More
- Air conditioning
- Desk
- Individual decor
- Iron/ironing board on request
- Phone
- Separate sitting area
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- This property doesn't allow pets or service animals
Children and extra beds
- Rollaway/extra beds are available for INR 750.0 per day
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
- Rollaway bed fee: INR 750.0 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
- Check-in: 1:00 PM
- Check-out: 11:00 AM
- Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards, debit cards, mobile payments, and cash.
- Cashless payment methods are available for all transactions.
Additional information about polices, regulations, and more:
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
- Noise-free rooms can't be guaranteed.
Property is also known as
The Citi Residenci
The Citi Residenci Durgapur
The Citi Residenci Hotel - Durgapur Hotel
The Citi Residenci Hotel - Durgapur Durgapur
The Citi Residenci Hotel - Durgapur Hotel Durgapur
Frequently asked questions
Is a free cancellation option available at The Citi Residenci Hotel - Durgapur ?
The Citi Residenci Hotel - Durgapur provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.
What can I see around The Citi Residenci Hotel - Durgapur ?
This hotel is situated in Gandhi More, just steps from Junction Mall. You'll also find Bhabani Pathak's Tilla and Ram Mandir within a short drive.
Will I be able to park at The Citi Residenci Hotel - Durgapur ?
Yes, uncovered self parking is offered for free at the hotel.
Is a spa located at The Citi Residenci Hotel - Durgapur ?
VISSRANTI is the hotel's spa and services include deep-tissue massages, Swedish massages, and aromatherapy.
Does The Citi Residenci Hotel - Durgapur feature a casino?
No, The Citi Residenci Hotel - Durgapur doesn't have a casino.
Will I find an indoor pool at The Citi Residenci Hotel - Durgapur ?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.
What amenities will couples enjoy at The Citi Residenci Hotel - Durgapur ?
There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 4 restaurants.
Does The Citi Residenci Hotel - Durgapur have a hot tub?
No, this hotel doesn't have a spa tub.
Does The Citi Residenci Hotel - Durgapur have a restaurant that serves breakfast?
No, The Citi Residenci Hotel - Durgapur doesn't have a restaurant that serves breakfast.
Will The Citi Residenci Hotel - Durgapur allow pets to stay for free?
No, pets and service animals aren't allowed at The Citi Residenci Hotel - Durgapur .
Does The Citi Residenci Hotel - Durgapur have connecting rooms?
No, this hotel doesn't feature connecting guestrooms.
How close is the airport from The Citi Residenci Hotel - Durgapur ?
The closest major airport to The Citi Residenci Hotel - Durgapur is Durgapur (RDP-Kazi Nazrul Islam), which is 11.8 mi away (50 minutes by car).
Are there rooms with balconies that I can book at The Citi Residenci Hotel - Durgapur ?
No, there aren't any guestrooms with balconies at The Citi Residenci Hotel - Durgapur .
The Citi Residenci Hotel - Durgapur Reviews
Reviews
3.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 2 out of 3 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
5.4/10
Cleanliness
6.8/10
Staff & service
4.0/10
Amenities
5.4/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
4/10 Poor
Verified traveler
Business traveler
Dec 8, 2022
Liked: Staff & service
Disliked: Room comfort
Incredibly noisy due to functions in adjacent buildings, impossible to sleep. Hot water had a pungent sulfuric stench and was cold within 5 minutes. Staff are pleasant and helpful but I would not stay here again.
Verified traveler
Stayed 3 nights in Dec 2022
2/10 Terrible
Trinanjan
Traveled with family
Aug 6, 2022
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I flew in from Singapore and checked in late, but had informed the desk that I shall be doing so. The room given to me was not fit for human habitat. The bed linen was soiled, pillow covers dirty, walls swollen and several chunks of plaster falling off and clinging like old aged wrinkled skin.. the mirror silvering was off and extremely dirty. Did not dare enter the bathroom. I decided that I won’t be able to stay in that room as it’s literally the worst I have seen in my last 13 years of traveling.
Thankfully - the floor manager was good. Upon calling him, he was swiftly able to shift me to a different room and that room was fine, no complaints for that.
I do not know if this was a one off aberration at this place or if it’s common practice - but my initial experience of the room given to me was sheer terrible. Kudos to the staff of course - prompt in action and amicable
Trinanjan
Stayed 2 nights in Aug 2022