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Holiday Inn Dumfries by IHG

3.0 star property
Hotel in Dumfries with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Dumfries by IHG

Exterior
Property amenity
Property amenity
Breakfast, lunch, dinner served; local cuisine
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ
  • Place, Dumfries Museum
    ‪4 min drive‬
  • Place, Robert Burns Centre
    ‪4 min drive‬
  • Place, Old Bridge House
    ‪4 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(13 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • 273 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Dumfries

Holiday Inn Dumfries by IHG places you within 2 miles (3 km) of Burns' mausoleum and Dumfries Museum. This 3-star hotel welcomes guests with 71 rooms and conveniences like free in-room WiFi, free self parking, and a conference center.

What's nearby

  • Dumfries Museum - 4 min drive - 1.3 miles
  • Robert Burns Statue - 4 min drive - 1.5 miles
  • Moat Brae National Centre for Children's Literature - 4 min drive - 1.5 miles
  • Robert Burns Centre - 4 min drive - 1.5 miles
  • Old Bridge House - 4 min drive - 1.5 miles

Getting around

  • Dumfries Station - 9 min drive

Restaurants

  • ‪The Hitching Post - ‬4 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪The Globe Inn - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪The Frothy Bike Co - ‬3 min drive

About this property

Holiday Inn Dumfries by IHG

Hotel in Dumfries with a 24-hour front desk and a restaurant
Holiday Inn Dumfries by IHG features free WiFi in public areas, a conference center, and coffee in a common area. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect 33-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie 59

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (538 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 33-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Holiday Inn Dumfries Hotel
Holiday Inn Dumfries
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

Frequently asked questions

Are free cancellation options available at Holiday Inn Dumfries by IHG?

Holiday Inn Dumfries by IHG provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do within easy reach of Holiday Inn Dumfries by IHG?

This hotel is located in Dumfries, close to Dumfries and Galloway Golf Club, Dumfries Ice Bowl, and Dalscone Farm Fun. You'll also find Dumfries and Galloway Aviation Museum and Robert Burns Centre within a short drive.

Will I be able to park at Holiday Inn Dumfries by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Dumfries by IHG have a casino?

No, Holiday Inn Dumfries by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Dumfries by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Dumfries by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as a bar.

Does Holiday Inn Dumfries by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Dumfries by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Dumfries by IHG serves buffet breakfast for a surcharge each morning at Brasserie 59.

Does Holiday Inn Dumfries by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Dumfries by IHG.

Does Holiday Inn Dumfries by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Holiday Inn Dumfries by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Dumfries by IHG.

Does Holiday Inn Dumfries by IHG host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Dumfries by IHG.

Holiday Inn Dumfries by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 605 reviews
Rating 8 - Good. 213 out of 605 reviews
Rating 6 - Okay. 63 out of 605 reviews
Rating 4 - Poor. 22 out of 605 reviews
Rating 2 - Terrible. 19 out of 605 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mr D J

Liked: Staff & service
Given this is a budget hotel, this was surprisingly good. Bed was comfortable, room was clean and dining room was surprisingly pleasant.
Stayed 1 night in Sep 2025

8/10 Good

Angus, Glasgow

Stayed 1 night in Sep 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable room for single nights stay en route to Cairnryan. Food in the bar for dinner and breakfast were excellent
Stayed 1 night in Aug 2025

8/10 Good

Sean, Pea Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the middle of the Crichton and West Scotland University campus. Lovely old buildings and walkable to town.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First visit

Very nice building, staff friendly our room was big and clean.room location could have been better, opposite the doors to lifts and stairs was very noisy in morning
Stayed 1 night in Aug 2025

8/10 Good

Carmel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

courtney

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This property was absolutely perfect for our reqirements. Only a couple things that could have been better but werent in anyway the hotels fault - the lift was out if order and there was paint work being done, this made things slightly difficult with a toddler. Also the staff were amazing! We managed to leave behind a beloved teddy, and the staff are willing to hold onto it until we can get back there from our trip. Wonderful stay
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great grounds
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, clean and helpful staff
Stayed 1 night in Aug 2025

6/10 Okay

JOHN

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lift not working. Rooms hot, no air conditioning. A small fan was in the cupboard but I was not aware of it until the morning. Bad night's sleep. Difficulty getting room key cards to work. Problem with billing. I had prepaid 2 rooms but had to pay for one room in check in as it was claimed only one room was paid for. How can this be when 2 rooms were reserved? Was told this morning that it has been fixed. I hope so, I will check my bank statement later. Shame, we have stayed here before and enjoyed it.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Wifi connectivity

One night business stay with no internet access. EE 5G - (not the hotels fault) was very poor, so thought the hotel free wi-fi would make up for this. Unfortunately this was as bad with the signal skipping in and out every 15-30 seconds. I brought this to the attention of the hotel clerk on the desk, who gave me the staff network password. This was the same. I was therefore unable to work or communicate from my room. (GF Room 5) I suggested that the router should be re-booted, but not sure if this happened as nothing changed re. internet access during my stay. I wouldn't stay here again on this basis. Food in the restaurant was ok, breakfast was good
Stayed 1 night in Jul 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lam Yan

Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in ensuring we got a dog friendly room. The grounds are beautiful and parkrun starts at the back door.
Stayed 1 night in Jul 2025

10/10 Excellent

Jaden

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for our Dumfries overnight - the restaurant on site was good and the staff were all very friendly. Lots of free parking available and in a nice area to take a walk after dinner.
Stayed 1 night in Jul 2025

10/10 Excellent

john

Stayed 1 night in Jun 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Exceptional location, very quiet surroundings. Clearly did not have enough staff in the evening. For a long time in the evening there was one person doing the bar with several customers and having to waiter on about 10 tables
Stayed 1 night in May 2025

10/10 Excellent

Simon

Traveled with family
Stayed 2 nights in Apr 2025

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