See all properties

Grand Zuri Dumai

4.0 star property
Hotel in Dumai with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Grand Zuri Dumai

Breakfast, lunch, dinner served; international cuisine
Front of property
Lounge
Junior Double Room | 1 bedroom, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
Jl Jend. Sudirman no. 88, Dumai, Riau, 28812
  • Dumai Port
    ‪17 min walk‬
  • CITIMALL Dumai
    ‪5 min drive‬
  • Dumai Port TPI
    ‪5 min drive‬
  • Dumai (DUM-Pinang Kampai)
    ‪12 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, minibar, in-room safe, desk

Junior Double Room

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room

Presidential Double Room | Living area | 32-inch LED TV with satellite channels, TV

Presidential Double Room

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, minibar, in-room safe, desk

Executive Double Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Dumai

Within a short walk of Siak Castle, Grand Zuri Dumai is within a mile (2 km) of Taman Bukit Gelanggang. This 109-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Siak Castle - 5 min walk - 0.3 miles
  • Dumai Port - 17 min walk - 0.9 miles
  • CITIMALL Dumai - 5 min drive - 2.1 miles
  • Dumai Port TPI - 5 min drive - 3.5 miles
  • Pertamina Dumai Hospital - 12 min drive - 3.6 miles

Getting around

  • Dumai (DUM-Pinang Kampai) - 15 min drive

Restaurants

  • ‪Fitria Sari Rumah Makan - ‬7 min walk
  • ‪Soto Garuda Mini - ‬10 min walk
  • ‪RM Minang Indah - ‬5 min walk
  • ‪RM. Pak Datuk 2 - ‬7 min walk
  • ‪Bandrek House 46 - ‬7 min walk

About this property

Grand Zuri Dumai

Hotel in Dumai with a full-service spa and a health club
At Grand Zuri Dumai, guests enjoy a full-service spa, an outdoor pool, and a gym. There's free parking and a ferry terminal shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Bathrooms offer free toiletries, bidets, toothbrushes and toothpaste, and slippers. Minibars, coffee makers, and free newspapers are also available. Housekeeping is not available.
A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Indonesian

Similar properties

Poolside bar

The Zuri Dumai

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 8 reviews
$28 nightly
The price is $30
Jun 22 - Jun 23
Total includes taxes and fees
The Zuri Dumai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 125,000 for children
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cerenti

Things to do

  • Bicycle tours
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Ceiling hoist
  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 325000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 100000 per accommodation, per stay
  • Cash Breakage deposit: IDR 100000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 125000 for children
  • Rollaway bed fee: IDR 325000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Grand Zuri Dumai
Grand Zuri Dumai Hotel
Grand Zuri Dumai Hotel
Grand Zuri Dumai Dumai
Grand Zuri Dumai Hotel Dumai
Grand Zuri Dumai CHSE Certified

Frequently asked questions

What can I see near Grand Zuri Dumai?

This hotel is located in Dumai within a short 8-minute walk of Siak Castle. You'll also find Dumai Port and CITIMALL Dumai within a short drive.

Is there parking available at Grand Zuri Dumai?

Yes, self parking is offered for free at the hotel.

Is there a spa at Grand Zuri Dumai?

There is a full-service spa available for guests to enjoy and services include aromatherapy and body treatments.

Does Grand Zuri Dumai have a casino at the property?

No, Grand Zuri Dumai doesn't have a casino.

Is there an indoor pool at Grand Zuri Dumai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Grand Zuri Dumai?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant, and a full-service spa.

Does Grand Zuri Dumai have a hot tub?

No, but this hotel does have a sauna.

Does Grand Zuri Dumai have a restaurant with a breakfast menu?

Yes, Grand Zuri Dumai serves buffet breakfast for a surcharge each morning at Cerenti.

Does Grand Zuri Dumai allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Zuri Dumai.

Does Grand Zuri Dumai have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Grand Zuri Dumai?

The closest major airport to Grand Zuri Dumai is Dumai (DUM-Pinang Kampai), which is 5.5 mi away (15 minutes by car).

Can I book a room with a balcony at Grand Zuri Dumai?

No, there aren't any guestrooms with balconies at Grand Zuri Dumai.

Grand Zuri Dumai Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5 out of 17 reviews
Rating 8 - Good. 9 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.2/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms. Lots of food choices in the restaurant. Best of all, very kind and helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay and relax
Stayed 6 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
we booked super twin room, but were given deluxe room in the smoking floor. smell was very bad and staff was not able to provide a non smoking room although we requested when booking in expedia. only until next day afternoon, we were given non smoking room, but there’s no hair dryer and power plug was not working the good things are food was nice and there’s free shuttle to harbor
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is friendly
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second stay at a Zuri hotel was once again made very nice and simple due to the wonderful friendly staff, especially at reception. Thank you for a pleasant stay.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well maintained and clean hotel even though it is 12 years old.
Stayed 2 nights in Dec 2018

10/10 Excellent

Ramlah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and decent hotel

Everthing are ok unless food are not at my expectation from the hotel restaurant...not recommanded at all to dine at the restaurant for dinner or breakfast or lunch..not at all.
Stayed 3 nights in Aug 2018

8/10 Good

Abd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Comfort, nice breakfast, some cleanliness problems

Overall is a good hotel with friendly service and nice variety of breakfast. However, with some serious on cleanliness. We have booked 2 rooms, and found out one of the room is very strong urine smell as soon as we entered the room. We then asked to switch room. After a long waiting, we were transferred to another floor. However, both rooms are smoke room with cigarette smell too. We were told that there is no other available rooms so we have no choice but to request to go back to the original rooms, and asked them to try to clean again to remove that urine smell. Luckily this was resolved but have already took us about an hour. We initially go for this hotel by the thought to use their swimming pool facilities. However, when we check-in we were told that the pool is closed due to service maintenance that day, and will only re-open again the next day. However, when we visited the pool on next morning, we noticed the pool is full of "floating stuffs" near the entrance glass door. We were hoping that the other side of the pool will be good in condition. However, we were very disappointed that there were plenty dry leaves in the pool too.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay visiting customer, first time Dumai

Being the first time in this small city, it's nice to have a comfort room after a long day work. Breakfast is good. It will be good to have facility like gym.
Stayed 1 night in Mar 2018

10/10 Excellent

MUHAMMAD JOHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

nice hotel with cleanliness

nice hotel with helpful and friendly staff, quick check-in and check-out process

8/10 Good

petrina

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Stayed 4 nights in May 2019

8/10 Good

HELJA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyfikenhet

Stayed 3 nights in Mar 2018

8/10 Good

pejabat publik, irf

Liked: Staff & service

Strategis

Karena letaknya di tengah kota. Hotel ini menjadi hotel yg paling direkomendasikan. Dan hotel terbaik mnrt saya dikota dumau hingga saat ini ditulis cuma grand zuri.

Hotels

SPOT X Hotel Orlando/Intl Dr by The Red Collection
Lime Garden Hotel
Hotels with Waterslides in Moab
Romantic Getaways & Hotels in Hamptons
Hotels near Tampines Mall
Dotonbori Hotel
Hotels in Great Bend
Hotels with Balconies in St. Augustine
Hostels Coral Gables
Hotels with Free Parking in Miami
Hotels near Durham Bulls Athletic Park
Swiss-Belhotel Sorong
The Grand Resort
Soulshine Bali
Cabin Rentals Eufaula
Bubble Hotel Bali Nyang Nyang - Glamping (Adults only)
Sumberkima Hill Private Villa Retreat

Flights

Flights from Cleveland to Bentonville - Fayetteville
Flights from Phoenix to Perth
Flights from Washington to Raleigh
Flights from Phoenix to Ho Chi Minh City
Flights from Sacramento to Shreveport
Flights from Newark to Pocono Mountains
Flights from Portland to Edmonton
Flights from Copenhagen to Amsterdam
Flights from Kalamazoo to Boston
boone county regional airport

Cars

Car rentals in Ames
Car rentals in Portland