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Critchley Hackle

3.0 star property
Family-friendly hotel with free valet parking and a 24-hour front desk

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Photo gallery for Critchley Hackle

Banquet hall
Lake
Royal Suite | Living area | TV, fireplace
Luxury Lakeside Room | Premium bedding, Select Comfort beds, in-room safe
Breakfast, lunch, dinner served; garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Pool

Explore the area

Map
585 Teding Van Berkhout Street, Dullstroom, Mpumalanga, 1110
  • Wild About Whiskey
    ‪10 min walk‬
  • Dullstroom Bird of Prey & Rehabilitation Centre
    ‪4 min drive‬
  • Dullstroom Nature Reserve
    ‪5 min drive‬

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Room options

View all photos for Luxury Lakeside Room

Luxury Lakeside Room | Premium bedding, Select Comfort beds, in-room safe

Luxury Lakeside Room

  • 538 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

2 Bedroom Chalet

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 1 Bedroom Chalet

1 Bedroom Chalet | Premium bedding, Select Comfort beds, in-room safe

1 Bedroom Chalet

  • 377 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite | Living area | TV, fireplace

Royal Suite

  • 872 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Tower Room

Tower Room | Premium bedding, Select Comfort beds, in-room safe

Tower Room

  • 388 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Dullstroom

Within a short walk of Wild About Whiskey, Critchley Hackle is within a mile (2 km) of Dullstroom Nature Reserve. This 22-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free valet parking.

What's nearby

  • Wild About Whiskey - 10 min walk - 0.6 miles
  • Dullstroom Bird of Prey & Rehabilitation Centre - 4 min drive - 2.1 miles
  • Dullstroom Nature Reserve - 5 min drive - 1.9 miles
  • Verlorenvlei - 29 min drive - 12.0 miles
  • Lydenburg Hospital - 52 min drive - 41.7 miles

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 151 min drive

Restaurants

  • ‪Seattle Coffee Company Dullstroom - ‬6 min walk
  • ‪Mayfly Restaurant - ‬9 min walk
  • ‪Duck & Trout - ‬20 min walk
  • ‪Harrie's Pancakes - ‬3 min walk
  • ‪Wild about Whisky - ‬13 min walk

About this property

Critchley Hackle

Family-friendly hotel with free valet parking and a 24-hour front desk
At Critchley Hackle, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. Free valet and self parking are available, and there's also an area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a business center, a library, and a terrace.
TVs come with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Other amenities include washers/dryers, fireplaces, and furnished patios.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Afrikaans, English

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: ZAR 70 to 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Fishing
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately ZAR 70 to 150 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Urban Hip Critchley Hackle
Urban Hip Critchley Hackle Dullstroom
Urban Hip Hotels
Urban Hip Hotels Critchley Hackle
Urban Hip Hotels Critchley Hackle Dullstroom
Urban Hip Hotels Critchley Hackle Hotel Dullstroom
Urban Hip Hotels Critchley Hackle Hotel
Critchley Hackle Hotel Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel Dullstroom

Frequently asked questions

Is free cancellation available at Critchley Hackle?

Critchley Hackle provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What is there to do around Critchley Hackle?

This hotel is located in Dullstroom within a short 11-minute walk of Wild About Whiskey. You'll also find Dullstroom Nature Reserve and Dullstroom Bird of Prey & Rehabilitation Centre within a short drive.

Will I be able to park at Critchley Hackle?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Critchley Hackle have a casino at the property?

No, Critchley Hackle doesn't have a casino.

Is there an indoor pool at Critchley Hackle?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Critchley Hackle a good place to stay for couples?

There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and a poolside bar.

Does Critchley Hackle have a hot tub?

No, this hotel doesn't have a spa tub.

Does Critchley Hackle have a restaurant that serves breakfast?

Yes, Critchley Hackle serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Critchley Hackle allow pets to stay free of charge?

No, pets and service animals aren't allowed at Critchley Hackle.

Does Critchley Hackle have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Critchley Hackle?

Yes, every guestroom at Critchley Hackle comes with a furnished patio with some featuring lake or garden views.

Does Critchley Hackle offer wedding services?

Take advantage of the wedding venue at Critchley Hackle if you plan to say "I do" during your trip.

Critchley Hackle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay

We were greeted on arrival by the owner, who was extremely welcoming and hospitable. The room was extremely spacious and well appointed and the breakfast excellent. Dullstroom is evidently the highest town in South Africa at well over 2000 metres above sea level. As such it is somewhat cooler than most of the country and provided a welcome respite. We would have no hesitation in recommending Critchley Hackle and hope to return ourselves next year.
Stayed 1 night in Mar 2019

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Spent 1 night, room clean, bed comfortable. Cold at night and fire was lit in room. Electric blankets provided. Meals tasty. Staff helpful. No wifi
Stayed 1 night in May 2017

6/10 Okay

CP

Disliked: Property conditions & facilities
Although the setting is beautiful, the hotel appears worn down and needs attention. The room, supposed to be a superior room, was shabby and is badly in need of a proper upgrade.

10/10 Excellent

peter, cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel close to Birdlife annual meet

Stayed one night because of unexpected day trip to Vic Falls. Booked it late. Friendly receptionist. Great room/suite. Had drink at bar then went out for dinner. Packed breakfast ready for early departure next morning. Looked like a great place to relax but no time!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nettie

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful area.

The area, buildings, environment, nature, garden, restaurant all beautiful....however: the carpets in the room really need to be cleaned. I also requested a room with aircon and a king sized bed, however, we got a room without aircon, and two queen sized beds pushed together.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Lovely accomadation with friendly staff. Great local activities and local restaurants.

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!!

8/10 Good

carol, RSA CD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquil in harmony with countryside

Dinner I thought was expensive but delicious. R250 would have been better. Relish white crisp cotton sheets nice decor lovely setting tasteful decor and free breakfast. Will definately be back.

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Abel Jacobus, Pretoria

Liked: Staff & service, room comfort
Disliked: Cleanliness

Still a diamond, but needs to be cleaned

I have previously stayed at this hotel a couple of years ago and the look and feel was fantastic! not much has happened since then, rooms ect are still the same. One can see that no upgrades have been done in years.

10/10 Excellent

Fiona, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderfully relaxing visit. Everything was great from the warm hospitality of the staff to the elegant comfort of the accommodation.

10/10 Excellent

Daniel, Nelspruit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed quality stay

Very good with excellent setting, ambiance, classy relaxed background music, good food and service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Carey-Anne, Johannesburg

Liked: Cleanliness, room comfort
For the price and the star rating I expected much more. The bathroom was very small and needs maintenance. The paint on the ceiling in the shower is peeling. There was no room service available as we were told and when we visited the bar later in the evening there was no service so we left and went somewhere else.

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura-Jane, Benoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with friendly staff

We stayed the night for our wedding anniversary, they sent a bottle of champagne to our room, this was a wonderful gesture.The room was warm and comfy and a beautiful view of the dam.Breakfast was amazing. Staff were super friendly

8/10 Good

Andrew, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities

Satisfed guest

We had a warm and cosy winter stay over between Mpumalanga and JHB. We had a good breakfast looking out over the picturesque fishing dam. There was an issue with our Hotels.com booking, however the hotel management fixed this quickly for us.

10/10 Excellent

Nicci, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely setting, so peaceful!

Very tranquil hotel. Nice and close to town too, so you can walk everywhere.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeanine, Johannesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Critchley Hackle is beautiful.

10/10 Excellent

Dawie van der Merwe, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, great food and a beautiful setting

Professional but very personal service. The breakfast that is included is of very high quality. For all meals the chef's food is of gourmet quality. Rooms are big enough and the setting next to the dam but in the centre of the town is great.

8/10 Good

Visitor, Morningside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and great service

The food and service was exceptional.