Sofitel Dubai The Palm Resort & Spa

5.0 star property
Luxury resort with 7 restaurants and 5 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Sofitel Dubai The Palm Resort & Spa

7 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
5 outdoor pools, open 9:00 AM to 6:00 PM, cabanas (surcharge)
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Beach/ocean view

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
East Crescent Road, Dubai, 55558
  • Place, Aquaventure
    ‪3 min drive‬
  • Place, Marina Beach
    ‪18 min drive‬
  • Place, Burj Al Arab
    ‪22 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(25 reviews)
  • 473 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed, Balcony (Palm View)

9.0 out of 10
Wonderful
(24 reviews)
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

7.8 out of 10
Good
(6 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.4 out of 10
Exceptional
(11 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Twin Room, 2 Twin Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)
  • 473 sq ft
  • Sleeps 3
  • 2 Twin Beds

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 915 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)
  • 915 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.6 out of 10
Exceptional
(4 reviews)
  • 915 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

10.0 out of 10
Exceptional
(4 reviews)
  • 1346 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 King Beds

Classic Room

9.4 out of 10
Exceptional
(9 reviews)
  • 473 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.6 out of 10
Excellent
(4 reviews)
  • 818 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Apartment, 1 Bedroom, Kitchen, Sea View

10.0 out of 10
Exceptional
(8 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Apartment, 1 King Bed with Sofa bed, Kitchen, Resort View (2 Bedrooms)

10.0 out of 10
Exceptional
(3 reviews)
  • 1453 sq ft
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(7 reviews)
  • 1453 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

  • 5285 sq ft
  • 3 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

  • 7986 sq ft
  • 4 bedrooms
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

  • 7986 sq ft
  • 4 bedrooms
  • Beach view
  • Sleeps 8
  • 1 King Bed and 3 Large Twin Beds

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

  • 7986 sq ft
  • 4 bedrooms
  • Beach view
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

Suite, 4 Bedrooms, Terrace (The Palm)

  • 4850 sq ft
  • 4 bedrooms
  • Beach view
  • Sleeps 9
  • 3 King Beds and 1 Large Twin Bed

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About the neighborhood

Dubai

Located in Palm Jumeirah, Sofitel Dubai The Palm Resort & Spa is adjacent to Palm Islands and within a mile (2 km) of Aquaventure. This 546-room, 5-star resort welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a marina.

What's nearby

  • Aquaventure - 3 min drive - 1.1 miles
  • AURA SKYPOOL Dubai - 11 min drive - 4.2 miles
  • Marina Beach - 18 min drive - 8.1 miles
  • Souk Madinat Jumeirah - 20 min drive - 9.1 miles
  • Burj Al Arab - 22 min drive - 9.9 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 41 min drive

Restaurants

  • ‪Cloud 22 - ‬8 min walk
  • ‪Nobu By The Beach - ‬8 min walk
  • ‪Starbucks / ستاربكس - ‬16 min walk
  • ‪Booba - Taste Tells - ‬3 min drive
  • ‪Ariana’s Persian Kitchen - ‬10 min walk

About this property

Sofitel Dubai The Palm Resort & Spa

Luxury resort with 7 restaurants and 5 outdoor pools
Sofitel Dubai The Palm Resort & Spa features a private beach, a marina, and a full-service spa. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 350 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include 5 outdoor pools, a children's pool, and a gym.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, minibars, and electric kettles are other standard amenities. Housekeeping is available on request.
A private beach, an outdoor tennis court, and a marina are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (13,153 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for AED 368.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (December 31) Gala Dinner per adult: AED 2200
  • New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)
  • Rollaway bed fee: AED 368.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Is a free cancellation option available at Sofitel Dubai The Palm Resort & Spa?

Sofitel Dubai The Palm Resort & Spa provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on Dec 8, 2025 start from $334.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sofitel Dubai The Palm Resort & Spa?

This resort is situated in Palm Jumeirah, just steps from Palm Islands. You'll also find Aquaventure and Lost Chambers Aquarium within a short drive.

Is there parking available at Sofitel Dubai The Palm Resort & Spa?

Yes, valet parking and self parking are offered for free at the resort. Accessible parking and electric car charging are also available for guests.

Is a spa located at Sofitel Dubai The Palm Resort & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, body wraps, and aromatherapy.

Does Sofitel Dubai The Palm Resort & Spa feature a casino?

No, Sofitel Dubai The Palm Resort & Spa doesn't have a casino.

Is there an indoor pool at Sofitel Dubai The Palm Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools. Guests have pool access between 9:00 AM and 6:00 PM.

What will couples enjoy most about a stay at Sofitel Dubai The Palm Resort & Spa?

There are plenty of amenities for couples at this resort, including a private beach, a beach bar, and 5 outdoor pools.

Are there hot tubs at Sofitel Dubai The Palm Resort & Spa?

Yes, this resort has a spa tub.

Does Sofitel Dubai The Palm Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Sofitel Dubai The Palm Resort & Spa has 7 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sofitel Dubai The Palm Resort & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sofitel Dubai The Palm Resort & Spa.

Does Sofitel Dubai The Palm Resort & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How close is the airport from Sofitel Dubai The Palm Resort & Spa?

The closest major airport to Sofitel Dubai The Palm Resort & Spa is Dubai Intl. Airport (DXB), which is 23.7 mi away (41 minutes by car). Another top airport is Al Maktoum Intl. Airport (DWC), which is around 17.7 mi away.

Are there rooms with balconies that I can book at Sofitel Dubai The Palm Resort & Spa?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy sea or resort views.

Does Sofitel Dubai The Palm Resort & Spa have a wedding venue on site?

There are wedding services available at Sofitel Dubai The Palm Resort & Spa if that's in your vacation plans.

Sofitel Dubai The Palm Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 877 out of 1171 reviews
Rating 8 - Good. 171 out of 1171 reviews
Rating 6 - Okay. 61 out of 1171 reviews
Rating 4 - Poor. 32 out of 1171 reviews
Rating 2 - Terrible. 30 out of 1171 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saqib

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel Amazing staff Very friendly Highly recommend
Stayed 9 nights in Jul 2025

10/10 Excellent

Ljiljana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great The only negative is bed For that property type they should use better mattress and sheets
Stayed 4 nights in Aug 2025

10/10 Excellent

Kwik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to experience it.
Relaxation by the waterfall pool.
Stayed 13 nights in Jul 2025

10/10 Excellent

asim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel on the palm

Lovely hotel on the palm the service is outstanding and the staff are always more than happy to help club lounge staff are always polite and offering drinks as soon as you enter. Will defo be back and recommend to all
Stayed 15 nights in Jul 2025

10/10 Excellent

Mohamed, Ras Al khaimah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

8/10 Good

nana

Great service
Stayed 3 nights in Jul 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little over priced but everything was perfect!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Andre

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently stayed here in a 2 bedroom apartment with my family. I have to say that the room and view was exceptional. We informed the staff that we would be arriving a few hours early and was delighted that they had our room ready on arrival. All the staff were very attentive and couldn't do more to make our stay comfortable. Again the room was stunning, with it's own kitchen, living room and several bathrooms. Having our own washing machine was also very useful. We were here on the half board package which I recommend. Several dining options for each day of our stay and the buffet too. Family enjoyed the food at every eatery and they quality of the food was first class. My only criticism is that water should be included in the half board. Several pools, with plenty of sun loungers, private beach, complimentary kids club and excellent spa facilities. Would highly recommend!
Stayed 7 nights in Jul 2025

10/10 Excellent

Nayef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ahsan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really amazing stay at Sofitel. Everything is on a different level here and the staff take so much pride in all their work. You have everything available to you at the hotel, so many restaurants, pools, spa. Dining whether at the restaurants or the buffet, was genuinely delicious every day. A proper 5 star resort. We hope to come back in the future. Thank you to all the staff.
Stayed 2 nights in Jul 2025

2/10 Terrible

Maqbool

Stayed 6 nights in Jul 2025

10/10 Excellent

Varinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service from all of the staff, especially the Manava restaurant. Very quiet room and amazing family apartment with fully equipped kitchen. Great range of food options in the Manava restaurant but the food everywhere was brilliant. Wi-Fi is great everywhere even on the beach. As the resort is so huge there are buggies to transport you if needed. Fantastic gym and pool side service. Can’t fault anything! Great experience!
Stayed 6 nights in Jul 2025

10/10 Excellent

Nikeisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious
Stayed 2 nights in Jul 2025

10/10 Excellent

Nikeisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and rooms and staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ahmed Ebrahim

Stayed 3 nights in Jul 2025

10/10 Excellent

Ming Wai

Stayed 7 nights in Jul 2025

6/10 Okay

Mohammad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff, good breakfast. Personality will not stay again Not a bad hotel for some individual choice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brenda, Kingwood

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Amit

Stayed 9 nights in Jul 2025

10/10 Excellent

Amirun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Robert

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The half board and lounge access is a must and was worth every penny, food options are great but drink are very very expensive and not included unless full board (Water £8-9 a bottle) The rooms where spacious but the beds are very hard and pillows are to soft causing back ache everytime you sleep Unfortunately on the first day we found the a robes had been rehung and not swapped for a new ones, we found this out as a e-cig had been left in one of the pockets, if not we would have never of known which was concerning as we have children with us, the hotel did resolve this asap and ensured to check all was ok every day of our stay after this Also on the Expedia booking the hotel tax stated (to be paid at the hotel) did not take into account our room having 2 bedrooms so I was charged twice as much as stated at booking, I am yet to follow up with Expedia to see if reimbursement is possible as the hotel where adement they where not able to do anything forcing me to pay even tho seeing the booking in the Expedia app as confirmation
Stayed 7 nights in Jul 2025

10/10 Excellent

Sawsan Adel, Jeddah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Negin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025