Sofitel Dubai Downtown

Luxury Dubai hotel connected to a shopping center, 8-minute walk to Dubai Mall
VIP Access

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Property video
City view
5 restaurants, breakfast, lunch, dinner served; international cuisine
Opera Suite, 1 King Bed, Club Millésime access, Coastline View | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Place, Dubai Opera
    â€Ș7 min walk‬
  • Place, Dubai Mall
    â€Ș8 min walk‬
  • Place, Burj Khalifa
    â€Ș9 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    â€Ș10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Luxury Room, 1 King Bed, Club Millésime access

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Burj Khalifa View)

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Opera Suite, 1 King Bed, Club Millésime access, Coastline View

9.6 out of 10
Exceptional
(4 reviews)
  • Bay view
  • 968 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Apartment, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Luxury Room, 1 King Bed (Burj Khalifa View)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Club Millésime access (Burj Khalifa View)

  • City view
  • 1582 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Luxury Room, 2 Twin Beds

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 570 sq ft
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed, Club Millésime access (Burj Khalifa View)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Twin Beds, Club Millésime access (Burj Khalifa View)

  • City view
  • 527 sq ft
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed (Coastline View)

8.6 out of 10
Excellent
(4 reviews)
  • Partial sea view
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1615 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

Luxury Kids/Family Room, 1 King Bed and 2 Bunk Beds

8.8 out of 10
Excellent
(3 reviews)
  • Bay view
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

Luxury Studio Apartment (Burj Khalifa View)

  • City view
  • 754 sq ft
  • Sleeps 4
  • 1 Queen Bed

Royal Suite, 1 King Bed, Club Millésime access (Burj KhalifaView)

  • City view
  • 2616 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

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About the neighborhood

Dubai

Located in Downtown Dubai, Sofitel Dubai Downtown is within a 10-minute walk of popular sights such as Emaar Square and Dubai Mall. This 350-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants. Centrally located in Dubai, the hotel is connected to a shopping center and also a short walk from Burj Khalifa and Dubai Opera.

What's nearby

  • Emaar Square - 6 min walk - 0.4 miles
  • Dubai Opera - 7 min walk - 0.4 miles
  • Dubai Mall - 8 min walk - 0.5 miles
  • Burj Khalifa - 9 min walk - 0.5 miles
  • Dubai Fountain - 12 min walk - 0.7 miles

Getting around

  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • â€ȘAmelia - ‬5 min walk
  • â€ȘCeLaVi - ‬6 min walk
  • â€ȘBab Al Mansour - ‬10 min walk
  • â€ȘILIO CAFE - ‬9 min walk
  • â€ȘMĂŹmĂŹ MeĂŹ FaĂŹr - ‬8 min walk

About this property

Sofitel Dubai Downtown

Luxury Dubai hotel connected to a shopping center, 8-minute walk to Dubai Mall
Guests of Sofitel Dubai Downtown have access to a full-service spa, 2 outdoor pools, and a gym. There's free parking and a free beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 40-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include sitting areas, minibars, and espresso makers. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 145 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brasserie Lutetia
  • L`Apero
  • Le Petit Cafe by Sofitel
  • Mosaic Pool and Lounge

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (14,956 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (120 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 200.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Frequently asked questions

Are free cancellation options available at Sofitel Dubai Downtown?

Sofitel Dubai Downtown offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Sofitel Dubai Downtown?

As of Jan 30, 2026, prices found for a 1-night stay for 2 adults at Sofitel Dubai Downtown on Mar 1, 2026 start from $207.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Sofitel Dubai Downtown?

This hotel is situated in Downtown Dubai within a short 8-minute walk of Dubai Mall and also 15 minutes on foot from Dubai Fountain. You'll also find Dubai Aquarium & Underwater Zoo and City Walk less than a mile away.

Is there parking available at Sofitel Dubai Downtown?

Yes, self parking is offered for free at the hotel. Electric car charging, wheelchair-accessible van parking, and bicycle parking are also available.

Is there a spa at Sofitel Dubai Downtown?

There is a full-service spa available for guests to enjoy and services include Thai massages, body wraps, and aromatherapy.

Does Sofitel Dubai Downtown have a casino on the premises?

No, Sofitel Dubai Downtown doesn't have a casino.

Will I find an indoor pool at Sofitel Dubai Downtown?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What amenities will couples enjoy at Sofitel Dubai Downtown?

There are many amenities for couples at this hotel, including Champagne service as well as 2 outdoor pools and a poolside bar.

Does Sofitel Dubai Downtown have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Sofitel Dubai Downtown have a restaurant that serves breakfast?

Yes, Sofitel Dubai Downtown has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sofitel Dubai Downtown allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sofitel Dubai Downtown.

Are there connecting rooms at Sofitel Dubai Downtown?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sofitel Dubai Downtown?

The closest major airport to Sofitel Dubai Downtown is Dubai Intl. Airport (DXB), which is 8.6 mi away (17 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 24.7 mi away (38-minute drive).

Are there rooms with balconies that I can book at Sofitel Dubai Downtown?

No, there aren't any guestrooms with balconies at Sofitel Dubai Downtown.

Does Sofitel Dubai Downtown have a wedding venue?

There are wedding services available at Sofitel Dubai Downtown if that's in your vacation plans.

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1000 reviews
Rating 8 - Good. 145 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Natasha

Stayed 4 nights in Oct 2025

8/10 Good

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Bedroom with bunk beds was excellent for those travelling with younger children. Had lots of room. Only downside the lights for main bedroom controlled the children’s sections which means you have to sit in the dark once the kids are asleep! The breakfast was very good. Get there earlier otherwise there is a queue for a table. Sometimes hit or miss whether your hot drinks turn up when it’s busy! Unfortunately the pool was closed when we checked in but they had another pool on the 4th floor which the kids enjoyed. Staff are very helpful. Easy to get taxis/ubers around. Also just across the road from the metro station which the kids enjoyed trying out as you could see all the super cars.
Stayed 3 nights in Oct 2025

10/10 Excellent

Martin J.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff
 Room was spacious and very comfortable
Stayed 9 nights in Sep 2025

10/10 Excellent

Julie

Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choosing the club lounge option was a good idea as it meant we could have a relaxing late afternoon after a busy first part of the day
Stayed 6 nights in Oct 2025

10/10 Excellent

Hildelita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my 2 days stay in this hotel. Thank you for the early check in, much appreciated. The room was big, amenities very good and the bed was very conducive for sleeping. It was all i needed after a day of exploring. Very positive experience and will highly recommend. Will bring the whole family in the future.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from check- in, to restaurants, housekeeping, concierge
Stayed 4 nights in Oct 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Sofitel Downtown Dubai hotel was superb! Our room on the 28th floor had a perfect view of the Burj (tallest bldg) from the floor-to-ceiling glass wall
 the city view was stunning, especially after sunset. Room was super clean and the staff was very conscientious with details
 especially when they turn down the beds in the late afternoon
 always a pleasant feeling to come back to our room after a long day of sight- seeing or walking in the hot sun. Another highlight was their breakfast
 everything was delicious and fresh, especiallybtheir crepes and pastries. ! Also enjoyed their snack hour and happy hour that was included with our room selection. The hotel location can’t be beat if you plan to visit the Dubai Mall
 the entrance to the mall is a just a short stroll down the sidewalk from the hotel’s main entrance! Very satisfied with our stay at the Sofitel Downtown Dubai!
Stayed 5 nights in Sep 2025

10/10 Excellent

Camele

Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel which was immaculate, it has amazing staff and stunning views from our Club Suite. Great location with Metro literally on the doorstep. Wonderful food, the breakfasts were delicious and plentiful with a vast choice and there was a Gluten-Free Station. The children were well-catered for too. Thank you to all staff, everyone was professional, friendly and attentive.
Club Lounge Food
Club Lounge Food
Club Lounge Food
Club Suite with Burj Khalifa View
Stayed 7 nights in Sep 2025

10/10 Excellent

GAVIN

Stayed 3 nights in Sep 2025

10/10 Excellent

vanitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

STEVEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel spacious room , excellent location Main Pool was closed off during our stay so not ideal as wanted to swim and wasn’t mentioned Friendly and attentive staff Excellent service and location would definitely stay again
Stayed 8 nights in Sep 2025

10/10 Excellent

Mina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room, clean and comfy bed and
Stayed 2 nights in Sep 2025

10/10 Excellent

Ada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff. great breakfast,
Stayed 8 nights in Sep 2025

8/10 Good

Fatoumata

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was beautiful, clean, and had amazing staff members. Allan was great; he always asked about our day and had excellent customer service skills. Melissa was also great; she made the birthday surprise I had for my friend smooth and easy. I appreciated that. The only reason I gave it 4/5 was because the experience at the spa wasn’t great. I wanted to book a spa service for both my friend and me since it was her birthday, and I always look forward to the spa services everywhere I go. However, when we arrived at the spa, we felt judged. When we asked for the services, it was like we were being rushed out. The atmosphere wasn’t welcoming, which was disappointing because I had an amazing experience at the spa in Sofitel Marrakech and was looking forward to the one in Dubai. Unfortunately, we had to book a spa outside the hotel. Overall, the experience was good, though. All the staff downstairs were amazing, the housekeeping was great, and the breakfast was 10/10. There were many options to choose from, and the restaurant was very beautiful and clean.
Stayed 6 nights in Sep 2025

10/10 Excellent

Farah

Liked: Cleanliness, property conditions & facilities
Generous sizes rooms and feels new and modern.
Stayed 10 nights in Aug 2025

10/10 Excellent

Muhammad

Stayed 1 night in Sep 2025

10/10 Excellent

rouwaida talal, Tampa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and helpful and always smiling and so professional
Stayed 3 nights in Sep 2025

6/10 Okay

Mukhabbat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sofitel hotel made it right when I complained,but it’s not kind of hotel that I want to return. I didn’t feel that I was ViP guest
Stayed 4 nights in Sep 2025

10/10 Excellent

Muhammad

Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Dr Ekta

Stayed 6 nights in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel. Disappointing Service

Amazing hotel and facilities. The service by the breakfast staff is extremely disappointing especially if you are an early bird. Waiting times for anything staff related (e.g. coffee) can be over 20mins which is a real let down. Apart from the breakfast waiting staff, everyone else was great.
Stayed 8 nights in Aug 2025

10/10 Excellent

Maggie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, location great and hotel excellent
Stayed 3 nights in Aug 2025