Shangri-La Dubai

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Dubai

Poolside bar
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Couples treatment rooms, sauna, steam room, body treatments
Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Place, Dubai Mall
    ‪15 min walk‬
  • Place, Burj Khalifa
    ‪18 min walk‬
  • Place, Dubai World Trade Centre
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(4 reviews)
  • 893 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(14 reviews)
  • 484 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Horizon Deluxe, Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(10 reviews)
  • 592 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(11 reviews)
  • 710 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(54 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(19 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(20 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Burj View

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

Located in Trade Center within a short walk of City Walk, Shangri-La Dubai is within 2 miles (3 km) of other popular sights such as Dubai Mall. This 302-room, 5-star hotel has 5 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Dubai Mall - 15 min walk - 0.8 miles
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 0.9 miles
  • Burj Khalifa - 18 min walk - 1.0 mile
  • Dubai Fountain - 2 min drive - 1.1 miles
  • Dubai World Trade Centre - 2 min drive - 1.5 miles

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Bentoya - ‬13 min walk

About this property

Shangri-La Dubai

Luxury hotel with 5 restaurants and a full-service spa
Shangri-La Dubai features a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 350 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, free newspapers, and free local calls are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.
Property Registration Number 1506855

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Shangri-La Dubai?

Shangri-La Dubai provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Dubai?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Sep 27, 2025 start from $152.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shangri-La Dubai?

This hotel is situated in Trade Center within a short 13-minute walk of City Walk. You'll also find Dubai Mall and Dubai Cruise Terminal within a short drive.

Will I be able to park at Shangri-La Dubai?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at Shangri-La Dubai?

Chi is the hotel's spa and services include Swedish massages, Thai massages, reflexology, and body wraps.

Does Shangri-La Dubai include a casino on the premises?

No, Shangri-La Dubai doesn't have a casino.

Is there an indoor pool at Shangri-La Dubai?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Shangri-La Dubai?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Does Shangri-La Dubai have a hot tub?

No, but this hotel does have a steam room.

Does Shangri-La Dubai have a restaurant with a breakfast menu?

Yes, Shangri-La Dubai has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Dubai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Dubai.

Are there connecting rooms at Shangri-La Dubai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Shangri-La Dubai?

The closest major airport to Shangri-La Dubai is Dubai Intl. Airport (DXB), which is 8.2 mi away (19 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 25.8 mi away (40-minute drive).

Are there rooms with balconies at Shangri-La Dubai?

No, there aren't any guestrooms with balconies at Shangri-La Dubai.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1245 out of 1470 reviews
Rating 8 - Good. 140 out of 1470 reviews
Rating 6 - Okay. 48 out of 1470 reviews
Rating 4 - Poor. 16 out of 1470 reviews
Rating 2 - Terrible. 21 out of 1470 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suleman, Lancaster

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff all are very helpful and cooperative .
Stayed 7 nights in Jul 2025

10/10 Excellent

Ciprian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 5 nights in Jun 2025

10/10 Excellent

Nathasja

Stayed 8 nights in May 2025

10/10 Excellent

Janay

Stayed 3 nights in Jun 2025

10/10 Excellent

jemillastephenson

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service, clean hotel and great attention to detail. My family and I really enjoyed our stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

JAMES ALEXANDER LLOYD

Stayed 4 nights in Jun 2025

10/10 Excellent

Lisset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Nidal

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
My Stay was not bad after i faced first issue when i arrived to hotel which i found out there is extra fee i have to bay which 80 AED , the room was clean but the carpet was not in good shape I believed require washing .room service was not changing towels and re-filling shampoo and body wash daily until i asked them or I requested
Stayed 4 nights in Jun 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff and service!
Stayed 4 nights in Jun 2025

8/10 Good

Suhaa, Kigali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly and extremely welcoming. I’m currently at Shangrila Pudong in Shanghai and I cannot even try to compare it to Shangrila Dubai and it’s team. Thank you for always being so wonderful Shangrila Dubai! You’re the best so far. See you again soon!
Stayed 12 nights in May 2025

10/10 Excellent

Alvaro Juan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place!❤️
Stayed 4 nights in Jun 2025

10/10 Excellent

Deisy Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the stay at this hotel, staff were friendly and helpful. This hotel has some amazing views!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Naresh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make you feel at home
Stayed 5 nights in Jun 2025

10/10 Excellent

Paulino Mora

Liked: Cleanliness, amenities, property conditions & facilities
Very good service, breakfast was delicious. Staff are very polite and helpful. If i can rate this hotel 10 stars i would.. Amazing Experience. Thank you to all the staff from Shangri-la Dubai..Definately Recommended
Stayed 6 nights in Jun 2025

6/10 Okay

Saul

Business traveler
Disliked: Cleanliness
Smoke infested hotel , old pool area, tired look generally , lovely staff, great area
Stayed 1 night in Jun 2025

10/10 Excellent

Michaela Elizabeth, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the absolute pleasure of staying at the Shanghri-La Dubai for 2 weeks. The property is beautiful and there’s lots of in dining options, the pool is stunning and the gym and spa facilities are fully equipped! The real highlight of this beautiful hotel is the staff, they went above and beyond to make my stay feel as if I was with family. I looked forward to greeting the staff every morning and at night, my housekeeper Priti was the sweetest along with all the dining staff. I am looking forward to coming back to Dubai soon and staying at the Shangri-La again
Stayed 13 nights in Jun 2025

10/10 Excellent

Courtney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La Dubai exceeded our expectations and proved to be an exceptional stay for our family of 4 during our time in Dubai. From the moment we arrived, the staff was warm, helpful and always readily available to assist. We stayed in a one bedroom suite with a stunning view of the Burj Khalifa and they wheeled in a twin bed that was neatly made in the living room for our 3 year old as well as a pack and play for our 18 month old to sleep in prior to our arrival. Our room was clean and stocked with EVERY toiletry item you could've needed along with L'Occitane soaps and lotions for use. Every employee from the doorman to our housekeeper was so kind and accommodating. The breakfast buffet each morning was plentiful - stocked with fresh fruits, yogurts, pastries and specialty items along with an omelet station and each time we ordered room service it was timely and delicious. I am SO glad that we chose this hotel over the other 5 star resorts that were mentioned as the best. They truly prioritize service and guest experience. Shangri-La has changed our idea of comfortability and will be our go-to hotel moving forward!
Stayed 4 nights in Jun 2025

10/10 Excellent

Cameo Jade

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, professional just amazing!
Stayed 4 nights in Jun 2025

8/10 Good

Tajinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, but the club music was very loud at night. Couldn’t get good sleep.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lizbeth Paola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was phenomenal!
Stayed 9 nights in Jun 2025

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 12 nights in Jun 2025

10/10 Excellent

Alain, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Service and staff are perfect. Thank you.
Stayed 4 nights in Jun 2025

10/10 Excellent

Modesty

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2025

10/10 Excellent

Rory, Guildford

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
*
Stayed 5 nights in Jun 2025

10/10 Excellent

Shah

Traveled with partner
Liked: Amenities
They were very hospitable and accomodating. The buffet options were amazing.
Stayed 5 nights in Jun 2025