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Shangri-La Dubai

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Photo gallery for Shangri-La Dubai

Poolside bar
Creator video - submitted by lana__creator
A rooftop terrace with a cityscape view, including a prominent skyscraper. The terrace is furnished with a sofa, chairs, and a dining table with fruit and candles.
A spacious living room with a large sectional sofa, a coffee table, and an ottoman. There are two side tables with lamps, and a large window offering a view of the city and ocean.
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • Place, City Walk
    ‪14 min walk‬
  • Place, Dubai Mall
    ‪1 min drive‬
  • Place, Dubai Aquarium & Underwater Zoo
    ‪1 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Burj Khalifa View Room 1 King bed

A modern hotel room with a large bed, a desk, a chair, and a view of tall buildings.

Deluxe Burj Khalifa View Room 1 King bed

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Sea View Room 1 King bed

A hotel room with a large bed, a seating area with a view, a desk, and framed artwork on the walls.

Deluxe Sea View Room 1 King bed

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Sea View

A hotel room with a large bed, a desk, a chair, a small table, and a sofa. There is a large window with a view of the city.

Deluxe Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(62 reviews)
  • Sea view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Sea View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(20 reviews)
  • Sea view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Burj Khalifa View)

Deluxe Room, 1 King Bed (Burj Khalifa View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Burj Khalifa View)

9.8 out of 10
Exceptional
(23 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds (Burj Khalifa View)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Twin Beds (Burj Khalifa View)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Deluxe, Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Horizon Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

  • City view
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 893 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Executive, Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Executive, Room

10.0 out of 10
Exceptional
(13 reviews)
  • Partial sea view
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Premier Room

A modern hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and large windows offering a city view.

Horizon, Premier Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Picture-Perfect Room

A hotel room with a large bed, bedside tables, a desk, a view of the city, and a modern design.

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Dubai

Located in Trade Center within 2 miles (3 km) of Dubai Mall, Shangri-La Dubai is within a few miles (5 km) of other popular sights such as Dubai World Trade Centre. This 302-room, 5-star hotel has 5 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • City Walk - 14 min walk - 0.8 miles
  • Dubai Mall - 1 min drive - 0.9 miles
  • Dubai Aquarium & Underwater Zoo - 1 min drive - 1.1 miles
  • Emaar Square - 2 min drive - 1.3 miles
  • Museum of the Future - 2 min drive - 1.3 miles

Getting around

  • Financial Centre Station - 10 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Dusit Thani Splash Pool - ‬16 min walk
  • ‪Benjarong - ‬16 min walk

About this property

Shangri-La Dubai

Shangri-La Dubai features a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 350 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, free newspapers, and free local calls are other standard amenities.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking, along with a car charging station.
Property Registration Number 1506855

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Shangri-La Dubai?

Shangri-La Dubai provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Dubai?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on Jul 22, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shangri-La Dubai?

This hotel is situated in Trade Center within a short 14-minute walk of City Walk. You'll also find Dubai Mall and Dubai Fountain within a short drive.

Is parking available on site at Shangri-La Dubai?

Yes, valet and self parking are offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa at Shangri-La Dubai?

Chi is the hotel's spa and services include Thai massages, Swedish massages, couples treatments, and reflexology.

Does Shangri-La Dubai have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 5 restaurants, and champagne service at this hotel.

Does Shangri-La Dubai include a casino on the premises?

No, Shangri-La Dubai doesn't have a casino.

Is there an indoor pool at Shangri-La Dubai?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Shangri-La Dubai?

There are many amenities for couples at this hotel, including champagne service as well as 5 restaurants and an outdoor pool.

Are there hot tubs at Shangri-La Dubai?

No, but this hotel does have a steam room.

Does Shangri-La Dubai have a restaurant with a breakfast menu?

Yes, Shangri-La Dubai has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Dubai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Dubai.

Are there connecting rooms at Shangri-La Dubai?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Shangri-La Dubai?

The closest major airport to Shangri-La Dubai is Dubai Intl. Airport (DXB), which is 9.6 mi away (21 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 25.5 mi away (46-minute drive).

Are there rooms with balconies that I can book at Shangri-La Dubai?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea and garden views.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1383 out of 1632 reviews
Rating 8 - Good. 149 out of 1632 reviews
Rating 6 - Okay. 52 out of 1632 reviews
Rating 4 - Poor. 21 out of 1632 reviews
Rating 2 - Terrible. 27 out of 1632 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Friendly Excellent Breakfast shuttle Bus service On time
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Allicia Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, view, and staff were awesome!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sheok Hoon Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are professional, warm and reassuring, the hotel is well built , we feel safe despite the tense situation and we could not recommend it enough.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Jawad

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff. Breakfast was perfect
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities
Lovely hotel and staff were very attentive! Great pool!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Atif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Aquib

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and awesome staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nichola

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, facilities were excellent. Some parts of hotel looking a bit dated but very clean and rooms were spacious.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nilesh

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, good accessible property, good breakfast.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

OFER

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent the service is excellent beautiful hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
Highly appreciated and recommend this hotel excellent staff great location we will be staying here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mirin

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended, great services and good quality food. Ambience is classy, great value.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, staff is helpful. Close to the airport and dubai mall.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean hotel, great food, relaxing.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Parthiban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, fabulous location and excellent service.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Shazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Amika

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, helpful staff, and delicious breakfast. My stay was wonderful and exceeded all expectations.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay !
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness
Staff and service was great
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Lumed

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, the kids loved it! Very polite and helpful door staff who were respectful and happy to greet you everyday.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel it’s perfect
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Burj Kalifa from the room window was spectacular.
Room Window View
42nd floor bar view
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great customer service. Hotel staff super friendly and also love the intricate details on everything.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, very comfortable/luxurious. Staff very attentive, cheerful and helpful
Stayed 5 nights in Feb 2026