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Novotel Suites Mall Avenue Dubai

3.0 star property
Family-friendly hotel with a health club and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool
Creator video
Property amenity
Lobby lounge
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Housekeeping

Explore the area

View in a map
2A Street, Dubai, 283825
  • Mall of the Emirates
    ‪3 min walk‬
  • Ski Dubai
    ‪3 min walk‬
  • Souk Madinat Jumeirah
    ‪2 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Double Bed

8.8 out of 10
Excellent
(33 reviews)
  • 333 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar

Family Suite, Multiple Beds

7.4 out of 10
Good
(6 reviews)
  • 516 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

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About the neighborhood

Dubai

Located in Al Barsha, Novotel Suites Mall Avenue Dubai is within a 10-minute walk of popular sights such as Mall of the Emirates and Ski Dubai. This 180-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mall of the Emirates - 3 min walk - 0.2 miles
  • Ski Dubai - 3 min walk - 0.2 miles
  • Souk Madinat Jumeirah - 2 min drive - 1.9 miles
  • Wild Wadi Water Park - 3 min drive - 2.1 miles
  • Burj Al Arab - 4 min drive - 2.3 miles

Getting around

  • Mashreq Metro Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪Maraya Trends - ‬2 min walk
  • ‪Garden Bar - ‬3 min walk
  • ‪Chalet Grill - ‬4 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬1 min walk
  • ‪Feras Aldiyafa Sweets - ‬4 min walk

About this property

Novotel Suites Mall Avenue Dubai

Family-friendly hotel with a health club and a 24-hour front desk
Novotel Suites Mall Avenue Dubai features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for AED 170 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and a meeting room.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Sofa beds, minibars, and electric kettles are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Deli Botique
  • Ezaz Bar

Things to do

  • Children's pool
  • Health club
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 16 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 70 for adults and AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Novotel Suites Mall Avenue Dubai?

Novotel Suites Mall Avenue Dubai provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Suites Mall Avenue Dubai?

As of Sep 15, 2025, prices found for a 1-night stay for 2 adults at Novotel Suites Mall Avenue Dubai on Sep 30, 2025 start from $48.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Novotel Suites Mall Avenue Dubai?

This hotel is situated in Al Barsha within a 10-minute walk of Mall of the Emirates and Ski Dubai. You'll also find Souk Madinat Jumeirah and Wild Wadi Water Park within a short drive.

Is there parking available at Novotel Suites Mall Avenue Dubai?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Novotel Suites Mall Avenue Dubai have a casino at the property?

No, Novotel Suites Mall Avenue Dubai doesn't have a casino.

Will I find an indoor pool at Novotel Suites Mall Avenue Dubai?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Novotel Suites Mall Avenue Dubai?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Novotel Suites Mall Avenue Dubai have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Suites Mall Avenue Dubai feature a restaurant that includes a breakfast menu?

Yes, Novotel Suites Mall Avenue Dubai serves buffet breakfast for a surcharge each morning at Deli Botique.

Will Novotel Suites Mall Avenue Dubai allow pets to stay free of charge?

No, pets aren't allowed at Novotel Suites Mall Avenue Dubai.

Are there connecting rooms at Novotel Suites Mall Avenue Dubai?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Novotel Suites Mall Avenue Dubai?

The closest major airport to Novotel Suites Mall Avenue Dubai is Dubai Intl. Airport (DXB), which is 16.5 mi away (28 minutes by car). Another top airport is Al Maktoum Intl. Airport (DWC), which is located 29.4 mi away (40-minute drive).

Can I book a room with a balcony at Novotel Suites Mall Avenue Dubai?

No, you won't find guestrooms with balconies at Novotel Suites Mall Avenue Dubai.

Reviews

Novotel Suites Mall Avenue Dubai Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 427 out of 1002 reviews
Rating 8 - Good. 404 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

Reviews

10/10 Excellent

Shahria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service, Mahesh in level 2 was so good. Thank you. This is more than 3 stars. Id say 4.
Stayed 9 nights in May 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Friendly staff, clean. Highly recommend.
Stayed 8 nights in May 2025

8/10 Good

Jucard

Stayed 2 nights in May 2025

10/10 Excellent

MALCOLM JOHN

Stayed 15 nights in May 2025

10/10 Excellent

Rahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enyoyed our stay

Maryam at the reception was exceptionally efficient and well mannered. Thank you, Maryam
Stayed 3 nights in May 2025

6/10 Okay

Humaira

Traveled with family
Okay for the money you paid
Stayed 3 nights in Apr 2025

8/10 Good

SOLAI SATHEESHBABU

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is bit dated. But, you get what you paid for. Considering the price, it’s a good deal. Location is fantastic. Lots of restaurants around. Parking is convenient. Staffs are wonderfu.
Stayed 7 nights in Apr 2025

10/10 Excellent

Aissame

Stayed 9 nights in Apr 2025

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service very good, food is superb and managing the buffets and dishes are good. Specially mentioned Manager Nagila from Egypt for her service and customer centric approach...
Stayed 6 nights in Apr 2025

8/10 Good

Mandeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nort everybody reception was nice and helpful.
Stayed 4 nights in Mar 2025

8/10 Good

Sanjeev

Business traveler
Liked: Cleanliness, staff & service, room comfort
The staff is good. The Room furniture needs reupholstering
Stayed 8 nights in Mar 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Erhan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Erhan

Very comfortable hotel with perfect service. Reception is great Maryam, Lady from Kenya and other they are all very helpful. In the room there are recycle boxes by material which is great. Moreover restaurant team is perfect as well. Omlette service, cleaning tables are excellent ! Very central location, great parking facility and only 200 m. away from Mall of the Emirates. Hotel is clean and has the services to popular Kite Beach.
Stayed 8 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

8/10 Good

haseen sunny, birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff were friendly and attentive, always ready to help. Thank you to everyone at Novotel
Stayed 8 nights in Feb 2025

10/10 Excellent

Simmer

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

In Huek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier service

Great service! Really liked the whole place. Lovely place!
Stayed 3 nights in Feb 2025

4/10 Poor

Euphemia Jean McCusker, Glasgow

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Marina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms & corridors were musty and need cleaning. Staff were really helpful specially in dairy allergy. Very close to mall of Emirates and metro station, but there’s road maintenance that are somehow blocking nowadays
Stayed 6 nights in Feb 2025

8/10 Good

Ewnetu Ferede

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are helpful. Facility is clean. Convenient location for shopping and metro.
Stayed 6 nights in Dec 2024

8/10 Good

Rehana

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of USB ports and not adaptors available. Very important during travel
Stayed 2 nights in Feb 2025

10/10 Excellent

Doaa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very excellent in location.
Stayed 6 nights in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort

Good

Good location.. 1 block away from motorway, so traffic noise is less. Friendly staffs.
Stayed 6 nights in Jan 2025