Good stay
Very good location and kind people
All over is good but too small room and bathroom
Very bad service
I like that it was close to shopping and metro station . I liked the help I got at the reception area .
As usual wifi issue too slow
It’s ok but nothing more than a stop. Shower was messy with water filling up and spilling onto floor. Smelled damp And moldy all the time in bath room. Hotel could not supply 2 simple requests I had on Ethernet cable and power adapter.
Ok but struggled to get service from front desk.
The experience was everything that I expected. It was a pleasant stay.
Good moderate cost hotel for layover in Dubai. Rooms are on small size, but adequate. Decent breakfast buffet available for approx. $12.50 USD.
Near to : 1. Meteo station 2. Deora coty center 3. Day to day 4. Others
One staff at the night time only Who couldn't manage replying phone calls Or serving walk in customer Room Ac was not working n took Alot of time to change it
The hotel was clean, comfortable, and well located (near the airport). Staff were friendly. Room is in very good condition. Wifi in room worked ok. We had a hard time getting the temperature setting just right in the room, but this was a minor problem.
This hotel is conveniently located near the airport. The hotel is new and room size is good, bed very comfortable and very clean. I would definitely stay here again and would recommend this hotel to everyone.
WELL LOCATED, CLEAN ROOMS WITH EASY ACCESS TO CITY CENTRE
well its a very good location opp. of dubai city center . in city center you will find lots of brand name stores.Also food court in city center verity of food all around the world.
This hotel is close to the airport and has a great location. It is right across the street from the metro and a mall. The rooms are quiet and clean, and look pretty new, they are comfortable. No wifi in the room, only in the lobby, and even then it's slow. Not a big deal if you're out most of the day! I didn't get the breakfast but the hotel was affordable unlike most hotels and it only has two stars, but should be a three star I believe because of the cleanliness and new look.
Staff were very accommodating. They re-arranged so that I could have a non-smoking room, as I'd requested. When I got to the room the ethernet cable was broken. A technician brought a replacement within 5 minutes - even though it was 3am! The City Center Mall is right across the street and the metro is just around the corner. The hotel is a 5 minute drive from the airport, meaning that a taxi ride is less than $10. Definitely would stay here again.
ibis Deira City Center is a good hotel for the cost and location. We stayed there during high season, so we didn't get the best deal. The hotel staff is very helpful and super polite (Sofiane and Jamie - the Asian receptionist that also works in the evenings- always have a smile on their faces). They have free parking available to guests as well, and you can use the Novotel's swimming pool and gym for AED 30/day. In terms of comfort, we have had a better experience with ibis in Beijing and Shanghai. More comfortable beds and bigger rooms. The fact that you can only get free internet in the lobby is a bit inconvenient. But we would recommend this hotel to our friends and family.
On a stop-over at Dubai, this is easy to reach from the airport (just three stops on Metro to Deira City plus 3 min walk), but really nothing special. The "non-smoking" room smelled awful but windows were locked. Bed and shower ok. Breakfast coffee too expensive.
Ibis Deira Creekside Dubai tiene 365 opciones de hospedaje con aire acondicionado, caja de seguridad y agua embotellada de cortesía. Se ofrece televisión con canales por cable premium. Los baños están equipados con regadera y amenidades de baño gratuitas.
Este hotel en Dubái ofrece acceso a internet por cable y wifi gratis. Los servicios para las personas que viajan por negocios incluyen escritorio y teléfono. Las habitaciones también incluyen cafetera y tetera y tabla de planchar con plancha. Es posible solicitar cambio de toallas y cambio de sábanas. Se proporciona servicio de limpieza todos los días.
Los huéspedes pueden comer en uno de los 2 restaurantes de este hotel y tomarse un café en la cafetería. Además, este hotel dispone de snack bar o deli. Hay un bar o lounge dentro de las instalaciones de la propiedad, donde los huéspedes pueden relajarse con una bebida. Esta propiedad tiene un área con computadoras, y acceso a internet por cable y wifi gratis. Por un cargo extra, se ofrece un servicio de traslado desde/hacia el aeropuerto disponible las 24 horas. Este hotel para familias también dispone de terraza, personal multilingüe y asistencia turística y para la compra de entradas. Hay estacionamiento sin valet parking gratuito en las instalaciones.
Ibis Deira Creekside Dubai tiene zonas específicas para fumadores.
Este hotel para toda la familia de Dubái está cerca del aeropuerto, a menos de 5 kilómetros (3 mi) de Centro comercial City Centre Deira y Souk Gold. Museo de Dubái y Centro comercial Dubai Festival City también se encuentran a 10 km (6 mi). Deira City Centre Station está a solo 4 min caminando, y GGICO Station se encuentra a 15 min a pie.
Este hotel cuenta con 2 restaurantes, un bar o lounge y un snack bar o deli. También se ofrecen wifi gratis en las áreas comunes, estacionamiento gratis y traslado desde/hacia la playa gratis. También dispone de una cafetería, servicio de concierge y servicio de tintorería.
Se incluye un servicio de limpieza con previa solicitud.
Good stay
Very good location and kind people
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you.We look forward to welcoming you again at Ibis Deira City Center Dubai.Sincerely,Sumit GUPTAHotel Manager
All over is good but too small room and bathroom
Dear Valued guest,Thank you for choosing to stay at the Ibis Deira City Center Dubai.We appreciate you taking the time to post a detailed review of your stay with us and I am pleased to hear that you have enjoyed this experience for numerous reasons. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We have noticed your comment related to, room size, please note that the room size and the services are one of the concepts of Ibis hotel worldwide, and please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant one.Sincerely,Sumit GUPTAHotel Manager
Very bad service
Dear Mr. Ziyad,First of all, thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you sharing your feedback following your stay with us. We apologize for the overall dissatisfaction you had experienced during your stay, but grateful for bringing it up as this helps us to constantly improve on our facilities and services. Your comments have been noted and these have been thoroughly discussed with the concerned department heads. We value your business and would like to address these immediately.I sincerely look forward to welcoming you and hope to regain your confidence in our property. In the meantime, please keep safe and be well. Kind Regards,John Elrod RicaldeCluster Guest Experience Manager
I like that it was close to shopping and metro station . I liked the help I got at the reception area .
Dear Mr. Nicholas, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Ibis Dubai Deira City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being near to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Ibis Dubai Deira City Centre will be as pleasant as the previous one. Kind Regards, John Elrod Ricalde Guest Experience Manager
As usual wifi issue too slow
Dear Mr. Beegan, Thank you for sharing your feedback following your recent stay at ibis Dubai Deira City Centre. We sincerely apologize for the inconvenience you had for the WIFI. However, we would like to highlight that we provide our guests with premium speed WiFi. please rest assured that our technical team will look into the issue to ensure we always improve our services. We look forward to many more visits over time. Kind Regards, John Elrod Ricalde Guest Experience Manager
It’s ok but nothing more than a stop. Shower was messy with water filling up and spilling onto floor. Smelled damp And moldy all the time in bath room. Hotel could not supply 2 simple requests I had on Ethernet cable and power adapter.
Dear Valued Guest, First of all, thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you sharing your feedback following your stay with us. Whilst an apology will regrettably not alter the outcome of your experience, we do extend it with sincerity. At Ibis DCC, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. All our rooms are checked at least three times before being worthy of welcoming our guests. We felt disappointed that you did not find it to be the case. Please rest assured that we have taken the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the meantime, please keep safe and be well. Kind Regards, John Elrod Ricalde Guest Experience Manager
Ok but struggled to get service from front desk.
Dear Valued Guest, First of all, thank you for choosing to stay at Ibis Dubai Deira City Centre. We appreciate you sharing your feedback following your stay with us. Whilst an apology will regrettably not alter the outcome of your experience, we do extend it with sincerity. At Ibis DCC, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the meantime, please keep safe and be well. Kind Regards, John Elrod Ricalde Guest Experience Manager
The experience was everything that I expected. It was a pleasant stay.
Dear Valued guest, Many thanks for reviewing us! I was happy to see that you had a good stay with us and I am looking forward to welcoming you back to the ibis Deira City Centre in the not too distant Future. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre
Good moderate cost hotel for layover in Dubai. Rooms are on small size, but adequate. Decent breakfast buffet available for approx. $12.50 USD.
Dear Valued Guest, Thank you for your review and your positive feedback about your recent experience at Ibis Deira City Centre. We are thrilled to see that you enjoyed your stay and appreciate the city centre location. Thank you for taking the time to praise the genuine care and personalized services provided by our staff, we will share your feedback with our team. On behalf of our entire staff at Ibis Deira City Centre we thank you for your support and we look forward to seeing you again when your travels bring you back to the area! Kind regards, Satra Front Office Duty Manager Ibis Deira City Centre
Dear Valued guest,We would like to take a moment to express our gratitude for the kind review you left us after your recent stay at Ibis Dubai Deira City Centre. We are delighted to hear that you found our service to be personal and attentive throughout your stay.We appreciate your feedback and look forward to welcoming you back to our hotel soon.Kind regards,Sumit GuptaHotel Manager