See all properties

Best Western Hotel Universel Drummondville

3.5 star property
Eco-certified hotel with free parking connected to the convention center in Drummondville

Choose dates to view prices

Photo gallery for Best Western Hotel Universel Drummondville

Lobby
Memory foam beds, desk, laptop workspace, blackout drapes
Memory foam beds, desk, laptop workspace, blackout drapes
Exterior
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
915 rue Hains, Drummondville, QC, J2C3A1
  • Place, Centrexpo Cogeco Drummondville
    ‪10 min walk‬
  • Place, Maison des arts Desjardins Drummondville
    ‪5 min drive‬
  • Place, Village Québécois d'Antan
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator | Living area | 42-inch TV with satellite channels, first-run movies, MP3 dock

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

Memory foam beds, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Refrigerator

  • 550 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(5 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(35 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

9.0 out of 10
Wonderful
(15 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Living area | 42-inch TV with satellite channels, first-run movies, MP3 dock

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 660 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Drummondville

Drummondville Golf and Curling Club is within 2 miles (3 km) of Best Western Hotel Universel Drummondville while other popular attractions such as Maison des arts Desjardins Drummondville are within 3 miles (5 km). This hotel has 116 rooms and welcomes guests with conveniences like a restaurant, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Drummondville and also close to Village Québécois d'Antan.

What's nearby

  • Centrexpo Cogeco Drummondville - 10 min walk - 0.6 miles
  • Drummondville Golf and Curling Club - 2 min drive - 1.2 miles
  • Maison des arts Desjardins Drummondville - 5 min drive - 2.1 miles
  • Wodyatt Park - 5 min drive - 2.3 miles
  • Village Québécois d'Antan - 5 min drive - 3.9 miles

Getting around

  • Montreal–Trudeau Intl. Airport (YUL) - 89 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Casa Grecque - ‬8 min walk
  • ‪Ben & Florentine - ‬10 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Resto Du Quartier - ‬2 min drive

About this property

Best Western Hotel Universel Drummondville

Eco-certified hotel with free parking connected to the convention center in Drummondville
Guests staying at Best Western Hotel Universel Drummondville enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this golf hotel include a hot tub, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 42-inch TVs with satellite channels and first-run movies. Memory foam beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. MP3 docks, coffee makers, and free local calls are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

BBQ/picnic area

Hôtel & Suites Le Dauphin Drummondville

  • Pool
  • Spa
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,024 reviews
$107 nightly
The price is $127
Oct 12 - Oct 13
Total with taxes and fees
Hôtel & Suites Le Dauphin Drummondville

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run movies
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per night
  • Cribs/infant beds are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 2023-11-30, 057735

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

What is there to do close to Best Western Hotel Universel Drummondville?

This hotel is located in Drummondville within a short 6-minute walk of Promenades Drummondville. You'll also find Wodyatt Park and Maison des arts Desjardins Drummondville within a short drive.

Is parking available on site at Best Western Hotel Universel Drummondville?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Best Western Hotel Universel Drummondville have a casino?

No, Best Western Hotel Universel Drummondville doesn't have a casino.

Is there an indoor pool at Best Western Hotel Universel Drummondville?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Best Western Hotel Universel Drummondville?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Best Western Hotel Universel Drummondville have a hot tub?

Yes, this hotel has a spa tub.

Does Best Western Hotel Universel Drummondville feature a restaurant that includes a breakfast menu?

Yes, Best Western Hotel Universel Drummondville serves a full breakfast each morning for a surcharge from its restaurant.

Does Best Western Hotel Universel Drummondville allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Hotel Universel Drummondville for a fee of CAD 25 per accommodation, per night. A deposit of CAD 150 per stay is collected.

Does Best Western Hotel Universel Drummondville have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Best Western Hotel Universel Drummondville?

No, you won't find guestrooms with balconies at Best Western Hotel Universel Drummondville.

Does Best Western Hotel Universel Drummondville have a wedding venue?

There are wedding services available at Best Western Hotel Universel Drummondville if that's in your vacation plans.

Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1025 reviews
Rating 8 - Good. 268 out of 1025 reviews
Rating 6 - Okay. 88 out of 1025 reviews
Rating 4 - Poor. 39 out of 1025 reviews
Rating 2 - Terrible. 32 out of 1025 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and staff very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Jun 2025

8/10 Good

Jennifer lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good pet friendly separate entrance
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, pool, hot tub. Rooms comfortable and clean
Stayed 1 night in Jun 2025

8/10 Good

Regina

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We speak very little French and they worked with us and were able to speak English with out us knowing when we arrived that they spoke English very professional and nice I would definitely come back.
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Stayed 1 night in Jun 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and pleasant.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

8/10 Good

Donna

Traveled with partner
Liked: Amenities, property conditions & facilities
Pacini's restaurant is the crown jewel of this hotel. The pool is also fabulous! Rooms are comfortable but starting to show wear and tear. There is not a standard coffee machine in the room, and instead have Nespresso espresso machines
Stayed 1 night in Jun 2025

8/10 Good

Marc-Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay overall, a little pricy for what it is though.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the expressway.
Stayed 1 night in Jun 2025

10/10 Excellent

Lester

Stayed 1 night in Jun 2025

8/10 Good

Claudette, Oshawa

Traveled with partner, Traveled with pets
Liked: Property conditions & facilities
We had a drive up room which we needed to our pet. Very convenient close to all restaurants and off highway. However, it was very pricey for a Monday! You’d expect some kind of breakfast .. or at least fresh coffee for the price but … None!! Also we paid a substantial premium for our pet compared to other places! Overall I wouldn’t stay there again. Room was adequate but not enough value for the price!
Stayed 1 night in Jun 2025

10/10 Excellent

jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, best place we have stayed at in Drummondville
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late night check-in. All good. The ‘incudes’ breakfast is in fact 10% off on a next restaurant meal…$2off. A bit of a let down.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very clean sliding glass doors to car . Easy to unload with my dog
Stayed 1 night in Jun 2025

4/10 Poor

Hollis

Stayed 1 night in Jun 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked a room with a king sized bed and it was the best sleep that I've had a hotel in a long time. The only signage for Best Western is on the sign viewable from the street. The signage on the building is for the restaurant but reception is labeled. Staff was friendly and courteous even if we did hear one state we are not Canadian... we are Quebecois.
Stayed 1 night in May 2025

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Very clean and well maintained.
Stayed 1 night in May 2025

10/10 Excellent

Cacylia

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good for us . A minor point is that it would be helpful to have a nightlight in the bathroom.
Stayed 1 night in May 2025

8/10 Good

Mark w

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool indooor was lovely
Stayed 1 night in May 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025