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Best Western Hotel Universel Drummondville

3.5 star property
Pet-friendly hotel with free parking connected to the convention center in Drummondville

Choose dates to view prices

Photo gallery for Best Western Hotel Universel Drummondville

Interior entrance
Suite, 2 Queen Beds, Non Smoking, Refrigerator | Living area | 42-inch TV with satellite channels, first-run movies, MP3 dock
Front of property - evening/night
Garden
Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Memory foam beds, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
915 rue Hains, Drummondville, QC, J2C3A1
  • Place, Centrexpo Cogeco Drummondville
    ‪10 min walk‬
  • Place, Village Québécois d'Antan
    ‪6 min drive‬
  • Place, Maison des arts Desjardins Drummondville
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(35 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

9.0 out of 10
Wonderful
(15 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Living area | 42-inch TV with satellite channels, first-run movies, MP3 dock

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 660 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(5 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

Suite, 1 Queen Bed, Non Smoking, Refrigerator | Memory foam beds, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Refrigerator

  • 550 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator | Memory foam beds, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Suite

  • Sleeps 2

Queen Room with Two Queen Beds - Non Smoking - Pet Friendly

  • Sleeps 4

2 Queen Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Queen Suite

  • Sleeps 2

Queen Suite with Two Queen Beds

  • Sleeps 4

Deluxe Two Queen Room

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Wi-Fi, Non-Smoking

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

  • Sleeps 4

About the neighborhood

Drummondville

Drummondville Golf and Curling Club is within 2 miles (3 km) of Best Western Hotel Universel Drummondville while other popular attractions such as Maison des arts Desjardins Drummondville are within 3 miles (5 km). This hotel has 116 rooms and welcomes guests with conveniences like a restaurant, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Drummondville and also close to Village Québécois d'Antan.

What's nearby

  • Centrexpo Cogeco Drummondville - 10 min walk - 0.6 miles
  • Drummondville Golf and Curling Club - 4 min drive - 1.2 miles
  • Village Québécois d'Antan - 6 min drive - 4.1 miles
  • Maison des arts Desjardins Drummondville - 7 min drive - 2.3 miles
  • Wodyatt Park - 7 min drive - 2.3 miles

Getting around

  • Montreal–Trudeau Intl. Airport (YUL) - 89 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Casa Grecque - ‬8 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Resto Du Quartier - ‬2 min drive
  • ‪Allô!Moncoco - ‬13 min walk

About this property

Best Western Hotel Universel Drummondville

Pet-friendly hotel with free parking connected to the convention center in Drummondville
Guests staying at Best Western Hotel Universel Drummondville enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this golf hotel include a hot tub, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 42-inch TVs with satellite channels and first-run movies. Memory foam beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. MP3 docks, coffee makers, and free local calls are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run movies
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per night
  • Cribs/infant beds are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 2023-11-30, 057735

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

What is there to do close to Best Western Hotel Universel Drummondville?

This hotel is located in Drummondville within a short 6-minute walk of Promenades Drummondville. You'll also find Maison des arts Desjardins Drummondville and Village Québécois d'Antan within a short drive.

Is there parking available at Best Western Hotel Universel Drummondville?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Best Western Hotel Universel Drummondville have a casino?

No, Best Western Hotel Universel Drummondville doesn't have a casino.

Is there an indoor pool at Best Western Hotel Universel Drummondville?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Best Western Hotel Universel Drummondville good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Best Western Hotel Universel Drummondville have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Hotel Universel Drummondville feature a restaurant that includes a breakfast menu?

Yes, Best Western Hotel Universel Drummondville serves a full breakfast each morning for a surcharge from its restaurant.

Does Best Western Hotel Universel Drummondville allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Best Western Hotel Universel Drummondville for a fee of CAD 25 per accommodation, per night. A deposit of CAD 150 per stay is collected.

Does Best Western Hotel Universel Drummondville have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Best Western Hotel Universel Drummondville?

No, there aren't any guestrooms with balconies at Best Western Hotel Universel Drummondville.

Does Best Western Hotel Universel Drummondville have a wedding venue?

There are wedding services available at Best Western Hotel Universel Drummondville if that's in your vacation plans.

Reviews

Best Western Hotel Universel Drummondville Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 579 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

Reviews

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it has an onsite restaurant with great food & friendly staff. We were able to park right beside our room. This is our 2nd time here.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Stayed 2 nights in Aug 2025

10/10 Excellent

Stéphanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

DIANE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with convenient dining options in the area. Hotel needs another elevator to provide easier access to room.
Stayed 1 night in Aug 2025

8/10 Good

roy

Traveled with partner
Liked: Amenities
Everything was great. However, as a safety concern, please note that the hot water in the sink was extremely hot. We worry that someone might get hurt, is all.
Stayed 1 night in Aug 2025

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dead ac in the room. They switched us to the next room which was working properly.
Stayed 1 night in Aug 2025

6/10 Okay

Clarke

Traveled with family
Liked: Cleanliness

Dated hotel.

The connected restaurant was nice looking but the food was bad. Tasted like a frozen dinner. Our bed was comfortable but the A/C stopped working in the middle of the night and we woke up sweating
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and clean. Free parking. Close to costco for gas.
Stayed 1 night in Aug 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
I always know I can count on this place. Been going there for50 yrs
Stayed 1 night in Aug 2025

6/10 Okay

Janet

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was good to have the bottom floor with patio door for the dogs but was not very clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Jean-Pierre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Serge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
tout etait parfait
Stayed 1 night in Aug 2025

10/10 Excellent

TERRY

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a pet-friendly hotel with ground floor access to the outside.
Stayed 1 night in Aug 2025

10/10 Excellent

Britney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Maria

Traveled with partner
Liked: Staff & service
Convenient hotel, clean and friendly. We were able to store our bicycles in the hotel hassle-free, bicycle friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Robert, Brantford

There was no continental breakfast only coffee. To get breakfast you had to go to the adjoining restaurant and buy it.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Amenities
Beautiful hotel great location
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

Great place, though the pool can be a little noisy

A nice hotel, and we appreciated being served in English at the front desk. The room was spacious and well laid out, and there was loads of hot water at all times. One thing to note, the window of some rooms overlook the pool which can be a little noisy at times. If this is a concern then you might want to ensure your room does not overlook the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Gaston

Stayed 3 nights in Aug 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Shannon

Stayed 1 night in Aug 2025

8/10 Good

Sandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was fun & safe, compared to Hilton we stayed at recently
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready when we arrived early.
Stayed 1 night in Aug 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service
This would be the first Best Western with NO BREAKFAST other than a 10% certificate at an adjoining restaurant! No returns for me.
Stayed 1 night in Aug 2025