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Hotel Akwa Palace

4.0 star property
Family-friendly hotel with 3 restaurants and airport shuttle service

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Photo gallery for Hotel Akwa Palace

Garden
Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, sun loungers
Senior Suite (Suite) | 1 bedroom, premium bedding, down comforters, Select Comfort beds
Junior Suite (Suite Junior) | 1 bedroom, premium bedding, down comforters, Select Comfort beds
Senior Suite (Suite) | Bathroom | Free toiletries, hair dryer, towels, soap

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Free airport shuttle
  • Room service

Explore the area

Map
920 Boulevard De La Liberte, Douala, 4007
  • Cathedral of Saints Peter and Paul
    ‪11 min walk‬
  • Port of Douala
    ‪3 min drive‬
  • Douala Grand Mall
    ‪5 min drive‬
  • Douala (DLA-Douala Intl.)
    ‪7 min drive‬

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Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Twin Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 355.8 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Suite Junior)

Junior Suite (Suite Junior) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Junior Suite (Suite Junior)

  • 462.6 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite (Suite)

Senior Suite (Suite) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Senior Suite (Suite)

  • 569.3 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Douala

Hotel Akwa Palace places you next to Eko Market and within a 10-minute walk of Cathedral of Saints Peter and Paul. This 4-star hotel welcomes guests with 184 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Eko Market - 1 min walk - 0.0 miles
  • Cathedral of Saints Peter and Paul - 11 min walk - 0.6 miles
  • La Nouvelle Liberte - 3 min drive - 1.3 miles
  • Port of Douala - 3 min drive - 1.5 miles
  • Douala Grand Mall - 5 min drive - 3.3 miles

Getting around

  • Douala (DLA-Douala Intl.) - 30 min drive

Restaurants

  • ‪La Reine - ‬4 min walk
  • ‪La Kora Restaurant - ‬12 min walk
  • ‪Mc Burger - ‬13 min walk
  • ‪La Fourchette - ‬7 min walk
  • ‪Café De France - ‬3 min walk

About this property

Hotel Akwa Palace

Family-friendly hotel with 3 restaurants and airport shuttle service
Hotel Akwa Palace features an outdoor pool, a children's pool, and a 24-hour gym. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a steam room, free WiFi in public areas, and meeting rooms.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 21 for adults and USD 12.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of USD 28; reservation required
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Le Bistro
  • Le Tournebroche
  • Le TSA

Things to do

  • 24-hour health club
  • Books
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Library
  • Mini golf
  • Outdoor pool
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,830 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated guestrooms - January 2022
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 7.17 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21 for adults and USD 12.5 for children
  • Hosted evening meal: USD 28

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Long-term renters welcome
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Onsite safety features include a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Akwa Hotel
Akwa Palace
Akwa Palace Douala
Akwa Palace Hotel
Hotel Akwa Palace
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel Douala

Frequently asked questions

Is a free cancellation option available at Hotel Akwa Palace?

Hotel Akwa Palace provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see close to Hotel Akwa Palace?

This hotel in Douala is within a 10-minute walk of Cathedral of Saints Peter and Paul and Eko Market. You'll also find Port of Douala and Douala Grand Mall within a short drive.

Will I be able to park at Hotel Akwa Palace?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hotel Akwa Palace?

Spa services at the hotel include massages.

Does Hotel Akwa Palace feature a casino?

No, Hotel Akwa Palace doesn't have a casino.

Will I find an indoor pool at Hotel Akwa Palace?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 6:00 PM.

Is Hotel Akwa Palace good for couples?

There are many amenities for couples at this hotel, including Champagne service and in-room massages in each guestroom with some featuring river views.

Does Hotel Akwa Palace have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Akwa Palace have a restaurant that serves breakfast?

Yes, Hotel Akwa Palace has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Akwa Palace allow pets to stay for free?

No, pets aren't allowed at Hotel Akwa Palace.

Are there connecting rooms at Hotel Akwa Palace?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hotel Akwa Palace?

The closest major airport to Hotel Akwa Palace is Douala (DLA-Douala Intl.), which is 5.1 mi away (30 minutes by car).

Can I book a room with a balcony at Hotel Akwa Palace?

Yes, every guestroom at Hotel Akwa Palace comes with a balcony with some featuring river or garden views.

Hotel Akwa Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 50 out of 139 reviews
Rating 8 - Good. 58 out of 139 reviews
Rating 6 - Okay. 17 out of 139 reviews
Rating 4 - Poor. 9 out of 139 reviews
Rating 2 - Terrible. 5 out of 139 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Bassirou

Stayed 1 night in Apr 2025

4/10 Poor

Chris

I stayed there twice within a week, staying in three different rooms. The best thing about the hotel is the rooms: they are clean, relatively modern and a fair size. The rooms facing the pool are quiet. The shuttle to and from the airport is free. The were several things that weren’t so good: On my second stay I arrived at 7.30pm to be told that the hotel is full. It eventually transpired that they were still cleaning some rooms, presumably due to some customers being allowed extremely late checkouts despite those rooms being sold for the following night. I eventually got a room after standing at reception for 1 hour and 20 minutes. I suggested that some compensation might be in order but they only offered a free drink ($3!). It was later increased when I complained to the manager. The aircon in one room didn’t work well. On the first stay , the airport pick up didn’t show up despite reconfirming it the day before, so I had to take a local taxi to the hotel at night time. There’s quite a lot of traffic noise from the street side of the hotel. One morning there was only a trickle of running water for several hours, but that might not be the hotel’s fault. Some rooms safely deposit boxes are key operated. They only provide the key if you sign that you will re-imburse them US$750 if you lose the key which is outrageous and more than my valuables are worth!
Stayed 1 night in Feb 2025

4/10 Poor

Shuo

Business traveler
Disliked: Room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Theodore

Stayed 2 nights in Dec 2024

10/10 Excellent

Haffiz

Stayed 3 nights in Dec 2024

10/10 Excellent

Franco, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consider including the buffet breakfast in the breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Great place to live. Very safe!
Stayed 1 night in Jun 2024

10/10 Excellent

mireille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind and ready to help
Stayed 3 nights in Apr 2024

8/10 Good

HYGINUS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to live when coming home from abroad !
Stayed 1 night in Nov 2023

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to live while in Cameroon!
Stayed 2 nights in Apr 2023

10/10 Excellent

Henri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Beautiful pool, airport shuttle. A bit hectic around the facility.
Stayed 2 nights in Apr 2023

10/10 Excellent

Chika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Constant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Akwa Palace for 7 nights. Beautiful hotel, for me the best in Douala right now. Friendly and very helpful staff. Good service and the room was clean with a lot of amenities. I will definitely come back. Shout out to Donald from the cleaning service.
Stayed 2 nights in Aug 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and Staff are awesome! I would recommend to anyone wanting peace and comfort.
Stayed 10 nights in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

timothy

In my earlier I review I meant to add; the Hotel didn't have a record of my Expedia booking. They sorted it out, but it could have been tricky. I had printed out the receipt of my Expedia payment, and it was lucky I'd done so. Really helped unravel the problem.
Stayed 3 nights in Jan 2022

6/10 Okay

timothy

Liked: Cleanliness, staff & service
The word that sums up the Akwa Palace is "tired". The staff are super friendly and couldn't be more helpful, but of you're looking for a luxury experience this isn't it. Having said that, I haven't tried the other 4 star hotels in Douala. And Douala itself could hardly be described as a 4 star experience. I've traveled widely in sub-Sharan Africa and I can tell you that if you're expecting the same sort of experience as say, the Serena in Dar es Salaam, or the Norfolk in Nairobi, you won't find it here. And don't allocate too much time in looking around Doula, there really isn't a great deal to see.
Stayed 1 night in Jan 2022

10/10 Excellent

Ivo, Clementon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s well keep the stuff a very good
Stayed 3 nights in Dec 2021

8/10 Good

Rebecca

Business traveler
Liked: Staff & service

Worth it to pay the higher quality room

Extremely friendly staff but especially the old building needs renovation. Inside the rooms it is maintained ok but you can feel the humidity everywhere as soon as you leave it.
Stayed 3 nights in Nov 2021

2/10 Terrible

Valentin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad night service... Poorly trained desk clerks

Stupid clerk would not call manager to check my reservation.. delayed for 1hoir even tho I me timed I was tired and réservation was paid for!! Tried to charge me a second time.. this is the second time this crap is pulled on me
Stayed 1 night in Jul 2021

8/10 Good

Trevor

Business traveler
Liked: Cleanliness, staff & service, room comfort
The hotel is dated in parts, but is kept clean and the hotel service has been good overall. Security and covid measures are excellent in every way. The air conditioner failed in my room early in my 4 week stay, the technician, (Messi), was outstanding and when it could not be repaired he arranged for a room swap which took only 10 minutes or so. The pool area is nice and the bar service is good, again the staff are super. The reception, catering and housekeeping staff have been faultless and all are bi lingual. Breakfast is pretty good overall but expensive, as are meals and drinks in the restaurants and bars. The only downsides I have encountered are:- 1. The internet connection which is very poor at weekends and poor during the week. 2. The restaurant menu is very limited, especialy for a long stay. 3. The food quality varies very much, what was great a few days earlier was cold and less tasty the next time. I would stay here again but would arrange my own internet connection with a mifi device.
Stayed 28 nights in May 2021

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