4/10 Malo
Nancy C., Texas
6 ene. 2025
Le gustó: Limpieza
new years 2024
Basicly our trip started off with a message from the property manager asking us to vacate the property even before we recieved a code to check in. Their mistake-they sent an AI apoligy with a form requesting an early check in with an extra fee. TV in the family room was not working and a chair in the media room was broken-both not fixed for our stay. Received a call from the property manager New Year's Eve accusing us of setting off fireworks and threating to kick us out...with no evidence at all. I explained to her that we had no fireworks on the property and even invited her or the police or whomever to come over and check for theirselves and she just refused and hung up on me. This whole experience put a damper on our vacation and I would hope they change or train their management team before another guest doesn't have to go though what we had to go through.As for the other amenities offered...well not much-strickly the bare minimum. Limited kitchen supplies, no dishtowels to dry anything. No extra blankets, pillows or towels. No firewood for the firepit. I could go on and on...but I won't. You can really tell that this house is run by a corporation and not an individual. Bottom line...we really wanted just have a fun relaxing New Year's Eve...but turned out to be very stressful. Working on 2025!
Nancy C.
Se hospedó 4 noches en diciembre de 2024