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Hai Au Boutique Hotel & Spa

3.0 star property

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Photo gallery for Hai Au Boutique Hotel & Spa

Front of property
Restaurant
Breakfast area
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
576 Cua Dai Street, Hoi An, Da Nang
  • Place, Central Market Hội An
    ‪8 min walk‬
  • Place, Hoi An Museum
    ‪10 min walk‬
  • Place, Hoi An Night Market
    ‪17 min walk‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪49 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | Minibar, in-room safe, desk, soundproofing

Family Room, 2 Queen Beds

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

View from room

Deluxe Triple Room

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Suite, Balcony

Family Suite, Balcony | Minibar, in-room safe, desk, soundproofing

Family Suite, Balcony

  • City view
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • City view
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, Balcony

Minibar, in-room safe, desk, soundproofing

Grand Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Hoi An

Located in Hoi An City Centre within a short walk of Central Market Hội An, Hai Au Boutique Hotel & Spa is within a mile (2 km) of other popular sights such as Chua Cau. This 41-room, 3-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hoi An Cloth Market - 7 min walk - 0.4 miles
  • Central Market Hội An - 8 min walk - 0.5 miles
  • Hoi An Museum - 10 min walk - 0.6 miles
  • Hoi An Night Market - 17 min walk - 0.9 miles
  • Chua Cau - 17 min walk - 0.9 miles

Getting around

  • Ga Thanh Khe Station - 29 min drive
  • Da Nang Intl. Airport (DAD) - 51 min drive

Restaurants

  • ‪Elnino Cafe - ‬1 min walk
  • ‪bun cha ta in hoi an - ‬4 min walk
  • ‪The Hill Station - ‬5 min walk
  • ‪Anantara Hoi An Resort - ‬5 min walk
  • ‪Hadana Bar - ‬4 min walk

About this property

Hai Au Boutique Hotel & Spa

Guests staying at Hai Au Boutique Hotel & Spa enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a computer station, a library, and express check-out.
Guests can expect to find free WiFi and wired Internet, plus TVs with cable channels and DVD players. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Minibars, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include body wraps, body scrubs, body treatments, and manicures and pedicures.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 250000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Au Hotel
Hai Au
Hai Au Boutique Hotel Hoi An
Hai Au Boutique Hotel
Hai Au Hotel Hoi An
Hai Au Boutique Hoi An
Hai Au Boutique
Hai Au Boutique & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel
Hai Au Boutique Hotel & Spa Hoi An
Hai Au Boutique Hotel & Spa Hotel Hoi An

Frequently asked questions

Is free cancellation available at Hai Au Boutique Hotel & Spa?

Hai Au Boutique Hotel & Spa provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hai Au Boutique Hotel & Spa?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Hai Au Boutique Hotel & Spa on Apr 3, 2026 start from $25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hai Au Boutique Hotel & Spa?

This hotel is situated in Hoi An City Centre within a short 8-minute walk of Central Market Hội An and also 15 minutes on foot from Chua Cau. You'll also find Hoi An Night Market and An Bang Beach within a short drive.

Is there parking available at Hai Au Boutique Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hai Au Boutique Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, couples treatments, mani/pedis, and massages.

Does Hai Au Boutique Hotel & Spa feature a casino on the premises?

No, Hai Au Boutique Hotel & Spa doesn't have a casino.

Is there an indoor pool at Hai Au Boutique Hotel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hai Au Boutique Hotel & Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Are there hot tubs at Hai Au Boutique Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Hai Au Boutique Hotel & Spa have a restaurant that serves breakfast?

No, Hai Au Boutique Hotel & Spa doesn't have a restaurant that serves breakfast.

Will Hai Au Boutique Hotel & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hai Au Boutique Hotel & Spa.

Are there connecting rooms at Hai Au Boutique Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hai Au Boutique Hotel & Spa?

The closest major airport to Hai Au Boutique Hotel & Spa is Da Nang Intl. Airport (DAD), which is 18.1 mi away (51 minutes by car).

Are there rooms with balconies at Hai Au Boutique Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

Hai Au Boutique Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 441 reviews
Rating 8 - Good. 159 out of 441 reviews
Rating 6 - Okay. 41 out of 441 reviews
Rating 4 - Poor. 8 out of 441 reviews
Rating 2 - Terrible. 5 out of 441 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay Helen and Hien (sorry if i spelt that wrong) are fantastic so friendly always greeted with big happy smiles they couldn't do enough for me thank you so much i will be back for a longer stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Good friendly people
Stayed 1 night in Nov 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, amazing Pho and fresh squeezed orange juice in the morning. We enjoyed the pool and how close this hotel was to everything. Our room was a little smelly from the bathroom, so hoping this gets worked out because everything else was wonderful about our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located and very friendly staff.
Stayed 4 nights in Aug 2024

4/10 Poor

Peter, PALMWOODS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We didn't have a good stay here , rooms very not sound proof so you could hear noise from next buildings and other guests. The only good thing about hotel is it's location and breakfast .

8/10 Good

Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good . not too expensive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Jan 2024

10/10 Excellent

Huy

Liked: Cleanliness, amenities
Great hospitality!
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but most buildings in Hoi Ann affected by rising dampness.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host Helen who runs the front desk and takes care of things is awesome - super nice, friendly, knowledgeable and always a smile. Nice location pretty close to downtown and easy connection to the beach. Pool is private, decent sized and like every other pool in Vietnam at this time it is warm water. Our room faced the street but was still quiet with good windows.
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff but property need upgrade. TV channels were poor in quality. Internet speed was good. No lift. Nice location that is close to restaurants and water.
Stayed 1 night in Jan 2020

8/10 Good

Chai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a colonial mansion turned to hotel, with huge stairways and alleys between rooms; the dining room is also huge. We just love the classic look of the building. It is within walking distance to Old Hoa An and its many attractions (UN heritage sites, silk factory, river shore walkway), shops and local markets. Breakfast buffet has a good variety of western and Vietnamese food, we were there for 5 days and still enjoyed the menu. Our room booked through Expedia is large, comfortable and clean. It has a patio door opened to a small balcony, overlooking the alley along the hotel; we could see or hear the heavy rain pattering the glass, a nostalgic memory of rainy season in Central Vietnam. We already mark this place in our future visit to Hoi An.
Stayed 4 nights in Oct 2019

8/10 Good

MCC, Macau

Liked: Staff & service, amenities, property conditions & facilities
Something about this hotel connected me to memories of a place where I used to have a youth summer camp in Portugal. I guess pretty ok for a 3-star hotel. :) I like the little balconies, the quietude... it's not too far from the main tourist spots...
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Staff went out of their way to help. Cannot fault them at all. Breakfast omelette cooked especially for you.. Fab for the money
Stayed 2 nights in Aug 2019

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Louisa

Liked: Cleanliness, staff & service, room comfort
Nice small hotel, close to everything.
Stayed 4 nights in Jul 2019

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and friendly. Hotel cleanliness is okay. Overall good customer service.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Lovely hotel with character and wonderful, helpful staff. Excellent location for entering the markets - a very short walk - shopping area and old town. Great breakfast and pool. My second stay at this hotel and will come again.
Stayed 2 nights in Jun 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the location perfect for getting to experience Hoi An. The room was comfortable and the property offers great value for money, the staff really tried to make our break a fantastic holiday, thanks
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is not a 4 star hotel
Stayed 3 nights in Apr 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel in convenient location

Frienldly staff easy walk to old town Clean pool very good breakfast Very good Aussie hamburger
Stayed 1 night in Apr 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel in good location

Friendly staff easy walking to get to old town very good breakfast amazing Aussie burger on menu good quiet location clean pool
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
Good location. The breakfast is good. The first floor is very noisy.
Stayed 3 nights in Feb 2019