One Cuernavaca

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

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Photo gallery for One Cuernavaca

Exterior
Exterior
Restaurant
Lobby
Superior Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330
  • AVERANDA
    ‪3 min walk‬
  • Forum Cuernavaca
    ‪10 min walk‬
  • Galerias Cuernavaca Mall
    ‪12 min walk‬

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Room options

Superior Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Queen Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cuernavaca

One Cuernavaca places you within a short walk of Forum Cuernavaca and within a mile (2 km) of AVERANDA. This 3-star hotel has 125 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • AVERANDA - 3 min walk - 0.2 miles
  • Forum Cuernavaca - 10 min walk - 0.6 miles
  • Galerias Cuernavaca Mall - 12 min walk - 0.7 miles
  • Teopanzolco Archaeological Zone - 4 min drive - 1.9 miles
  • Cuernavaca Cathedral - 7 min drive - 4.0 miles

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • ‪Toks - ‬19 min walk
  • ‪Los Cochinitos - ‬9 min drive
  • ‪Rincon Bistro - ‬9 min drive
  • ‪Sanborns - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

One Cuernavaca

Eco-certified hotel with free breakfast and a 24-hour front desk
Guests of One Cuernavaca enjoy an outdoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a meeting room, laundry facilities, and a water dispenser.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, safes, and desks are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

Frequently asked questions

Is free cancellation available at One Cuernavaca?

One Cuernavaca provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do around One Cuernavaca?

This hotel is located in Cuernavaca within a short 9-minute walk of Forum Cuernavaca. You'll also find Cuernavaca Golf Club and Chapultepec Ecological Park within a short drive.

Is there parking available at One Cuernavaca?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does One Cuernavaca include a casino at the property?

No, One Cuernavaca doesn't have a casino.

Is there an indoor pool at One Cuernavaca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about One Cuernavaca?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a restaurant plus some guestrooms include city views.

Does One Cuernavaca have a hot tub?

No, there isn't a spa tub at this hotel.

Does One Cuernavaca have a restaurant that serves breakfast?

Yes, One Cuernavaca serves free buffet breakfast each morning from its restaurant.

Does One Cuernavaca allow pets to stay free of charge?

No, pets aren't allowed at One Cuernavaca.

Are there connecting rooms at One Cuernavaca?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at One Cuernavaca?

No, at One Cuernavaca, there aren't any guestrooms that list a balcony.

One Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1007 reviews
Rating 8 - Good. 304 out of 1007 reviews
Rating 6 - Okay. 108 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

ERENDIRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Wilibaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Did not like that you had to uber or taxi to get anywhere
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana Rosa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was good and simple. Room clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

OMAR IVAN, TOLUCA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la estancia
Stayed 1 night in Jan 2025

8/10 Good

HARPREET

Traveled with family
Liked: Cleanliness, staff & service, amenities
AC control can be better...No heat options....Water pressure can be better. Low pressure in Shower.
Stayed 3 nights in Jan 2025

10/10 Excellent

Enid Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

8/10 Good

Carmen

Stayed 2 nights in Nov 2024

10/10 Excellent

HARPREET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Stayed 1 night in Sep 2024

6/10 Okay

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Desafortunadamente mucho ruido por niños. Por otra parte cuando regrese al hotel mi llave estaba bloqueada y le comentaron a mi esposa que no teníamos la llave correcta que nuestra habitación era otra. Y por último no hicieron limpieza del cuarto.
Stayed 2 nights in Nov 2024

8/10 Good

Jose de Jesus

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

HARPREET

Stayed 2 nights in Sep 2024

10/10 Excellent

Oscar

Stayed 1 night in Sep 2024

8/10 Good

Carlos emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Esequiel

Liked: Cleanliness, amenities
Is to hard to walk out through the streets
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, the location
Stayed 3 nights in Aug 2024

8/10 Good

Cristiano

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Aug 2024

6/10 Okay

Santiago

Business traveler, Traveled with family
Liked: Staff & service
Es un buen hotel solamente para pasar la noche
Stayed 1 night in Jul 2024

6/10 Okay

Saeym

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved us to a better more wheelchair accessible room plus a an extra bed for no extra fee
Stayed 2 nights in Jul 2024

6/10 Okay

Jeffrey

Stayed 3 nights in Jul 2024

10/10 Excellent

Guille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

HARPREET

Stayed 1 night in Jun 2024

10/10 Excellent

Ameth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!
Stayed 2 nights in Apr 2024

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