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Siena Hotel

3.0 star property

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Photo gallery for Siena Hotel

Restaurant
A hotel entrance with a car parked in front.
A wooden hallway with large windows and a staircase.
A spacious interior with wooden beams and a glass railing on a balcony.
A bedroom with a bed, wooden door, and a light fixture on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
Hermano Miguel 5-84 y Juan Jaramillo, Cuenca, 010101
  • Place, Río Tomebamba & Calle Larga
    ‪2 min walk‬
  • Place, Calderon Park
    ‪7 min walk‬
  • Place, New Cathedral of Cuenca
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪10 min drive‬

Room options

View all photos for Classic Double Room

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a door with a decorative handle.

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a wooden headboard, a wall-mounted TV, and a wooden door.

Triple Room

  • 193 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Cuenca

Located in Downtown Cuenca, Siena Hotel is next to Las Conceptas Museum and Museum of the Canari Identity. This 10-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Río Tomebamba & Calle Larga - 2 min walk - 0.1 miles
  • Puente Roto - 5 min walk - 0.3 miles
  • Calderon Park - 7 min walk - 0.4 miles
  • Alejandro Serrano Aguilar Stadium - 9 min walk - 0.5 miles
  • New Cathedral of Cuenca - 9 min walk - 0.5 miles

Getting around

  • Luis Cordero (Hermano Miguel) Station - 6 min walk
  • Gaspar Sangurima Tram Station - 10 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪hostal | bar yakumama - ‬4 min walk
  • ‪Tiesto's - ‬2 min walk
  • ‪Melatte Café Y Chocolate - ‬4 min walk
  • ‪Ramen Feliz - ‬2 min walk
  • ‪La Viña - ‬3 min walk

About this property

Siena Hotel

Siena Hotel features free WiFi in public areas, meeting rooms, and a business center. If you drive, self parking is USD 5.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 10.00 per room one-way. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a banquet hall.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include safes, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Uncovered self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 10.00 per room (one-way)
  • Uncovered self parking fee: USD 5.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Siena Hotel Cuenca
Siena Cuenca
Siena Hotel Hotel
Siena Hotel Cuenca
Siena Hotel Hotel Cuenca

Frequently asked questions

Is free cancellation available at Siena Hotel?

Siena Hotel offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Siena Hotel?

As of Jul 1, 2026, prices found for a 1-night stay for 2 adults at Siena Hotel on Jul 2, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Siena Hotel?

This hotel is situated in Downtown Cuenca, just steps from Río Tomebamba & Calle Larga and Las Conceptas Museum, and within a short walk of Calderon Park. You'll also find Convent of the Assumption and University of Cuenca's Orchid Garden less than a mile away.

Is parking available on site at Siena Hotel?

Yes, uncovered parking is offered for USD 5 per night. Wheelchair-accessible parking is also available for guests.

Does Siena Hotel feature a casino?

No, Siena Hotel doesn't have a casino.

Is there an indoor pool at Siena Hotel?

No, there is no indoor pool at this hotel.

Is Siena Hotel good for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a down comforter as well as a restaurant.

Are there hot tubs at Siena Hotel?

No, there isn't a spa tub at this hotel.

Does Siena Hotel have a restaurant that serves breakfast?

Yes, Siena Hotel serves free continental breakfast each morning from its restaurant.

Does Siena Hotel allow pets to stay for free?

No, pets aren't allowed at Siena Hotel.

Are there connecting rooms at Siena Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Siena Hotel?

The closest major airport to Siena Hotel is Cuenca (CUE-Mariscal Lamar), which is 1.8 mi away (5 minutes by car).

Are there rooms with balconies that I can book at Siena Hotel?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy city and courtyard views.

Siena Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 37 reviews
Rating 8 - Good. 11 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Great location most dining options are walkable close to most museums and landmarks
Stayed 7 nights in Sep 2023
Verified

2/10 Terrible

CHRISTIAN

I got a confirmed reservation but when I showed up yesterday at 3pm after a long trip by land, the receptionist told me there was no room for me. I asked why, she said because they were calling me on the phone and did not answer (?). I got very upset because the lady was not empathetic and would not even apologize and they would not take responsibility to accommodate in another hotel. I had no data in my phone and It was extremely difficult to find another place to stay in a city bursting with people due to the local festivities. I will not recommend this hotel because of their lack of professionalism and empathy in cases like mine. They ruined my vacation!
Stayed 3 nights in Nov 2023
Verified

8/10 Good

David Urbano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor hotel

La experiencia en general en el hotel es muy buena! Usamos una habitación triple, que quizas nos quedó un poco pequeña pero para descansar después de hacer turismo en la ciudad estuvo perfecta! El desayuno es muy bueno y la atención del staff de primera El parqueo tiene un costo adicional al de la habitación pero económico. Lo único de lo que me puedo quejar es que una pared de la habitación (la que estaba pegada al baño) y el techo del baño tenían claras marcas de humedad. Es lo único que podría pedir que mejoren, lo demás estaba muy bien
Stayed 2 nights in May 2024
Verified

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar
Stayed 1 night in Mar 2024
Verified

8/10 Good

Derek

Liked: Staff & service, amenities, property conditions & facilities
Excellent value for the price. Very conveniently located close to restaurants and the historic center of Cuenca
Stayed 4 nights in Sep 2023
Verified

8/10 Good

TANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Lugar

Bien ubicado, muy acogedor y calido !
Stayed 1 night in Nov 2022
Verified

8/10 Good

Noadias

Liked: Staff & service, amenities, property conditions & facilities
Buena ubicación bien precio
Stayed 2 nights in May 2022
Verified

8/10 Good

Ronda

Liked: Cleanliness
The hotel has a lot of charm and a good location. It was clean and the shower water was hot (something not to take for granted in Ecuador). We had a billing issue that was resolved quickly with the help of our tour guide. We appreciated the hotel owner’s prompt response. The only issue of note was that the WiFi was not very good, it worked in the common areas but not very well in our rooms. Overall, a good experience.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Jeff

The people working the hotel were extremely nice and helpful, the hotel was always kept clean and is a great location in the old town area. So much to do on just that street.
Stayed 6 nights in May 2022
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities

Cuenca Newbie

It was a very cute & quaint hotel right in the city center. No AC in the room though. Luckily it doesn’t get too warm there so it wasn’t that much of an issue. My shower never got hot water so had to shower in my friends room.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opcion en Cuenca,
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Janexy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

This place is small but cozy. Feels like your staying at home. Family friendly. The staff was very friendly and accommodating. Would definitely stay again.
Stayed 3 nights in May 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien y muy satisfecho!
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Herna.gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull, clean, nice. Nice staff all the time. Good breakfast. All the hotel is very good
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it was a small hotel (10 rooms).
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Very helpful staff. Excellent location.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

bob

没有热水，没有热水，没有热水，晚上这么冷，没有热水算是啥意思，两天都没有热水，之前看到酒店评价说没热水，犹豫了下还是定了，竟然还是没热水。
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall great experience. They don´t have warm water in the shower though
Stayed 1 night in May 2018
Verified

6/10 Okay

Jose

Liked: Cleanliness, staff & service, room comfort
Small, plesant and unpretensious hotel close to the historical center. good value for the money.
Stayed 7 nights in Dec 2017
Verified

10/10 Excellent

lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel lindo buena atención

Hotel limpio moderno buena atención buen desayuno calido
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A touch of home

Loved how few rooms were located on the property. Very clean, very comfortable. Staff were very helpful and friendly. Coffee shops for breakfast and coffee within walking distances. Cute little second hand books stores and the old district easy walking distance
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right in the centre of town, very elegant and new.

The rooms smell very lovely and they are very clean, the bed is beautiful and incredibly comfortable. The room is a nice size and the hotel looks wonderful and new.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful location
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the best relation between price and value

I have stayed 3 weeks and it was amazing!!!!! The location allowed me to know the whole the downtown