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Casa Firenza

3.5 star property

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Interior detail
Deluxe Studio Suite, Multiple Beds, City View | Premium bedding, minibar, in-room safe, individually decorated
Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated
Deluxe Studio Suite, Multiple Beds, City View | Premium bedding, minibar, in-room safe, individually decorated
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Simon Bolivar, entre Luis Cordero y Benigno Malo, Cuenca, 010101
  • Place, Calderon Park
    ‪1 min walk‬
  • Place, New Cathedral of Cuenca
    ‪2 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪9 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, Multiple Beds, City View

Deluxe Studio Suite, Multiple Beds, City View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Studio Suite, Multiple Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room, 2 Queen Beds

Comfort Double Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated

Comfort Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Cuenca

Located in Downtown Cuenca, Casa Firenza is next to Calderon Park and New Cathedral of Cuenca. This 3.5-star hotel has 7 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and free self parking. Centrally located in Cuenca, the hotel is connected to a rail/subway station, and a short walk from Convent of the Assumption and Church of Santo Domingo.

What's nearby

  • Calderon Park - 1 min walk - 0.1 miles
  • New Cathedral of Cuenca - 2 min walk - 0.1 miles
  • San Francisco Plaza Market - 3 min walk - 0.2 miles
  • Plaza Rotary Market - 5 min walk - 0.3 miles
  • Río Tomebamba & Calle Larga - 9 min walk - 0.5 miles

Getting around

  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 9 min walk
  • Cuenca (CUE-Mariscal Lamar) - 11 min drive

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬2 min walk
  • ‪Raymipampa - ‬1 min walk
  • ‪Angelus by Tutto Freddo - ‬1 min walk
  • ‪Bauhouse Hostel & Bar - ‬3 min walk
  • ‪Café Del Parque - ‬1 min walk

About this property

Casa Firenza

At Casa Firenza, guests have access to free WiFi in public areas, a computer station, and laundry facilities. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry.
Guests can expect free WiFi and Smart TVs with satellite channels and Netflix. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and slippers. Other amenities include minibars, espresso makers, and laptop-compatible safes. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking; reservations required
  • Offsite parking; reservations required
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium satellite channels
  • Streaming services

Food and drink

  • Chef service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Computer monitor
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Printer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Casa Firenza Hotel
Casa Firenza Cuenca
Casa Firenza Hotel Cuenca

Frequently asked questions

What's there to see near Casa Firenza?

This hotel is situated in Downtown Cuenca, just steps from Calderon Park and Convent of the Assumption, and within a short walk of Plaza Rotary Market. You'll also find Río Tomebamba & Calle Larga and San Sebastian Plaza less than a mile away.

How much does it cost to stay at Casa Firenza?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Casa Firenza on May 11, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Casa Firenza?

Yes, there is a carport though parking is available on request.

Does Casa Firenza include a casino?

No, Casa Firenza doesn't have a casino.

Will I find an indoor pool at Casa Firenza?

No, there is no indoor pool at this hotel.

Is Casa Firenza good for couples?

There are many amenities for couples at this hotel, including a chef service and in-room massages as well as 2 restaurants.

Does Casa Firenza have a hot tub?

No, there isn't a spa tub at this hotel.

Does Casa Firenza have a restaurant with a breakfast menu?

Yes, Casa Firenza has 2 restaurants, and serves free cooked-to-order breakfasts each morning.

Will Casa Firenza allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa Firenza.

Does Casa Firenza have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Casa Firenza?

The closest major airport to Casa Firenza is Cuenca (CUE-Mariscal Lamar), which is 1.6 mi away (11 minutes by car).

Can I book a room with a balcony at Casa Firenza?

No, there aren't any guestrooms with balconies at Casa Firenza.

Casa Firenza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

10/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good restaurant, service is great, restaurant is amazing, a bit slow breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Fabian

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
The room where I was very small and smell food the kitchen was below all the rooms
Stayed 3 nights in Mar 2025

10/10 Excellent

Eduardo A.

Stayed 3 nights in Dec 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was beautiful and clean Staff went above and beyond. Very friendly beyond helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

LIZARDO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la mejor ubicación de la ciudad de Cuenca, frente al parque calderón, la suite tiene una vista increible de la catedral y esta renovada todas las hab volveria siempre
Stayed 3 nights in Aug 2023

2/10 Terrible

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Santiago

Business traveler
Muy recomendado el hotel, por su ubicación, instalaciones y servicio!
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo
Stayed 1 night in Dec 2025

10/10 Excellent

RAFAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo
Stayed 1 night in Dec 2025

10/10 Excellent

Anllelina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Atencion
Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, gran servicio.
Stayed 1 night in Sep 2025

10/10 Excellent

christian

Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Stayed 2 nights in Aug 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel muy lindo y nuevo, pero con deficiencias de atención. Personal amable pero sin experiencia. Diseño y decoración espectacular. Super buena ubicación. Detalles como la puerta de la habitación que no tenía seguro (teníamos que atrancarla con una maleta para que no quede abierta, nunca la pudieron arreglar), Aire acondicionado dañado (esencial porque las habitaciones son muy calientes) hacía mucho sonido y no pudieron arreglarlo… Organizaron un transfer al aeropuerto para 2 personas a pesar de que éramos 4, tuvimos que salir a buscar un taxi en la madrugada. No volveríamos más...