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Alaia Lodge

3.5 star property
Hotel in Crans-Montana with 2 restaurants and a full-service spa

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Photo gallery for Alaia Lodge

Daily buffet breakfast for a fee
Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets
Restaurant
Reception
Deluxe Suite | Desk, laptop workspace, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Rte du Rawyl 10, Crans-Montana, 3963
  • Place, Crans-Cry d'Er Gondola
    ‪5 min walk‬
  • Place, Golf Club Crans-sur-Sierre
    ‪8 min walk‬
  • Place, Montana - Cry d'Er Gondola
    ‪11 min walk‬
  • Airport, Sion (SIR)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

Junior Suite | Bathroom

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

About the neighborhood

Crans-Montana

Alaia Lodge places you within a 5-minute walk of Crans-Cry d'Er Gondola and Rue du Prado. This 35-room, 3.5-star hotel has conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Crans-Cry d'Er Gondola - 5 min walk - 0.3 miles
  • Golf Club Crans-sur-Sierre - 8 min walk - 0.5 miles
  • Patinoire Ycoor - 10 min walk - 0.5 miles
  • Casino de Crans-Montana - 11 min walk - 0.6 miles
  • Montana - Cry d'Er Gondola - 11 min walk - 0.6 miles

Getting around

  • Randogne Montana Station - 3 min drive
  • Sion (SIR) - 36 min drive

Restaurants

  • ‪New Pub - ‬8 min walk
  • ‪Restaurant Molino - ‬3 min walk
  • ‪Taillens - ‬5 min walk
  • ‪Café Bar 1900 - ‬2 min walk
  • ‪Madriz - ‬9 min walk

About this property

Alaia Lodge

Hotel in Crans-Montana with 2 restaurants and a full-service spa
Guests of Alaia Lodge enjoy access to a full-service spa, coffee in a common area, and express check-in. If you drive, put free parking to good use. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include express check-out and a vending machine.
Guests can stay connected with free WiFi. Desks are also available. Housekeeping is available once per stay.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 15 to 20 for adults and CHF 10 to 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Ski storage

Conveniences

  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (4:00 PM - 8:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's MEWS mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between May 5 and May 15.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 10 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for CHF 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 15 to 20 for adults, and CHF 10 to 15 for children
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and outdoor lighting
  • Check-in: 4:00 PM—-8:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Alaia Lodge Hotel
Alaia Lodge Crans-Montana
Alaia Lodge Hotel Crans-Montana

Frequently asked questions

What is there to do around Alaia Lodge?

Located steps from Crans-Cry d'Er Gondola, this hotel is in Crans-Montana, and within a 10-minute walk of Golf Club Crans-sur-Sierre and Rue du Prado. You'll also find Montana - Cry d'Er Gondola and Casino de Crans-Montana less than a mile away.

Is there parking available at Alaia Lodge?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Alaia Lodge?

There is a full-service spa available for guests to enjoy and services include massages.

Does Alaia Lodge include a casino?

No, Alaia Lodge doesn't have a casino.

Is there an indoor pool at Alaia Lodge?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Alaia Lodge?

There are plenty of amenities for couples at this hotel, including 2 bars, 2 restaurants, and a full-service spa.

Does Alaia Lodge have a hot tub?

No, but this hotel does have a sauna.

Does Alaia Lodge have a restaurant with a breakfast menu?

Yes, Alaia Lodge has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Alaia Lodge allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Alaia Lodge for a fee of CHF 10 per pet, per night. The property also provides food and water bowls.

Does Alaia Lodge have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Alaia Lodge?

The closest major airport to Alaia Lodge is Sion (SIR), which is 20.3 mi away (36 minutes by car).

Are there rooms with balconies at Alaia Lodge?

No, there aren't any guestrooms with balconies at Alaia Lodge.

Alaia Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 94 reviews
Rating 8 - Good. 30 out of 94 reviews
Rating 6 - Okay. 4 out of 94 reviews
Rating 4 - Poor. 1 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for money. Excellent help and service from Carole, the manager, and her sister who both went that extra mile to make our stay so enjoyable. Will definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rupert

Stayed 1 night in Aug 2025

10/10 Excellent

Chen, Shinan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel for the price we paid. Good location and convenient to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Katy

Stayed 2 nights in Mar 2025

10/10 Excellent

Kirill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Its just 3 min walk from lifts. They also provided parking with no additional charges. They have ski room with boot heaters. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Emery

Liked: Cleanliness, property conditions & facilities, room comfort

Great ski soot

Great location and a quick walk to the Cry d’er lift. Across the street from the bus stop and in the town plus a quick walk to Montana, grocery stores and a lot of restaurants nearby. Rooms are spacious and well designed, separate WC from the shower and sink which is great. Lots of plugs and adapters available in the room. Great views. Basic tea and instant coffee plus two bottles of water at check in. They should have resticked the coffee but didn’t but a quick ask. Great view of the mountains and nice balacony.
Stayed 4 nights in Jan 2025

6/10 Okay

Esperanza

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Duen Yin Ellis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Calijohn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing thank you included variety of breakfest
Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Matthias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth, Guatemala City

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was so cool. A little warm in summer as it doesn't have AC. Beautifully decorated and great breakfast bar
Stayed 2 nights in Jul 2023

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

HERVE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

laurence

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amélie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
L’hôtel est très beau et bien entretenu. Super bien placé également proche du centre et des télécabines, parfait pour nos randonnées. Le seul point négatif serait que le personnel des restaurants en dessous de l’hôtel jette les déchets (bouteilles) dans les conteneurs entre 22h et minuit…pas très agréable.
Stayed 2 nights in Aug 2025

8/10 Good

Yannick

Stayed 3 nights in Jul 2025

10/10 Excellent

Jonas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stéphane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alaïa top

Hôtel très bon rapport qualité / prix, très grande chambre en très bon état ; literie un poil rigide, mais personnel extrêmement accueillant et attentif; merci beaucoup.
Stayed 1 night in Jul 2025

10/10 Excellent

Frida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virkelig hjælpsomt personale
Stayed 1 night in Jul 2025