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Lake Crackenback Resort & Spa

4.5 star property
Lakefront aparthotel with a full-service spa and a golf course

Choose dates to view prices

Photo gallery for Lake Crackenback Resort & Spa

Lake
Exterior
Standard Chalet, 1 Bedroom | Living area | 30-inch TV with cable channels
Reception
Individually decorated, individually furnished, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Barbecue grill
  • Spa
  • Gym
  • Outdoor Space
  • Parking included

Explore the area

Map
1650 Alpine Way, Crackenback, NSW, 2627
  • Lake Crackenback
    ‪1 min walk‬
  • Perisher Ski Resort
    ‪33 min drive‬
  • Smiggin Holes Ski Resort
    ‪36 min drive‬
  • Cooma, NSW (OOM-Snowy Mountains)
    ‪49 min drive‬

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Room options

View all photos for Standard Studio

Standard Studio | Individually decorated, individually furnished, iron/ironing board

Standard Studio

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Chalet, 1 Bedroom

Individually decorated, individually furnished, iron/ironing board

Standard Chalet, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Crackenback

Lake Crackenback Resort & Spa places you next to Lake Crackenback and within a 15-minute walk of Kosciuszko National Park. This 40-room, 4.5-star aparthotel has a golf course, a full-service spa, and a restaurant.
View more Aparthotels in CrackenbackOpens in a new window

What's nearby

  • Lake Crackenback - 1 min walk - 0.1 miles
  • Kosciuszko National Park - 13 min walk - 0.7 miles
  • Lake Jindabyne - 14 min drive - 10.9 miles
  • Perisher Ski Resort - 33 min drive - 27.8 miles
  • Smiggin Holes Ski Resort - 36 min drive - 28.1 miles

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 4 min drive
  • Perisher Ski Tube Station - 64 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 143 min drive

Restaurants

  • ‪Lil Orbits - ‬34 min drive
  • ‪Mid Perisher Centre - ‬40 min drive
  • ‪Brunelli's Cafe - ‬35 min drive
  • ‪Jax Bar & Chargrill - ‬35 min drive
  • ‪The Pub - ‬35 min drive

About this property

Lake Crackenback Resort & Spa

Lakefront aparthotel with a full-service spa and a golf course
Guests of Lake Crackenback Resort & Spa have access to a golf course, a full-service spa, and an indoor pool. If you drive, take advantage of free parking. Staff members can answer questions about accommodations, and also provide tour or ticket assistance. Other amenities at this luxury aparthotel include a gym, a sauna, and outdoor tennis courts.
Each apartment is individually decorated and has an array of amenities, including a microwave, a stovetop, and a coffee maker. Guests can expect to find a 30-inch TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a phone and an ironing board. Limited housekeeping is available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa & Wellness Centre has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is open daily.

Languages

English

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BBQ/picnic area

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 910 reviews
The price is $146
includes taxes & fees
$133 per night
May 23 - May 24
Horizons Lake Jindabyne

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot stone massages
  • Indoor pool
  • Manicures/pedicures
  • Prenatal massages
  • Sauna

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Family friendly

  • Playground

Restaurants on site

  • Perrotta's Italian

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop
  • Toaster

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 30-inch TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 24-hour business center
  • Conference center

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator

Services and conveniences

  • Guidebooks
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Local maps
  • Newspapers in lobby (surcharge)
  • Phone
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On a lake
  • On a river

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Archery
  • Basketball
  • Bicycle rentals
  • Ecotours
  • Fishing
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Rowing/canoeing
  • Segway rentals/tours
  • Ski equipment rentals
  • Volleyball
  • Yoga classes
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Mountain climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 40 units
  • Bicycle rentals
  • Ecotours
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk, key retrieval

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 50.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge of 1.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback

Frequently asked questions

Are free cancellation options available at Lake Crackenback Resort & Spa?

Lake Crackenback Resort & Spa offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do close to Lake Crackenback Resort & Spa?

This aparthotel is located in Crackenback, just steps from Lake Crackenback. You'll also find Kosciuszko National Park and Kosciuszko National Park less than a mile away.

Will I be able to park at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Is there a spa at Lake Crackenback Resort & Spa?

Spa & Wellness Centre is the aparthotel's spa and services include prenatal massages, hot stone massages, and couples treatments.

Does Lake Crackenback Resort & Spa have a casino on the premises?

No, Lake Crackenback Resort & Spa doesn't have a casino.

Is there an indoor pool at Lake Crackenback Resort & Spa?

Yes, this aparthotel has an indoor pool.

What amenities will couples enjoy at Lake Crackenback Resort & Spa?

This lakeside aparthotel offers plenty of amenities for couples including an indoor pool, a restaurant with al fresco dining, and a full-service spa.

Are there hot tubs at Lake Crackenback Resort & Spa?

No, but guests can enjoy a sauna at this aparthotel.

Does Lake Crackenback Resort & Spa have a restaurant that serves breakfast?

Yes, Lake Crackenback Resort & Spa serves brunch for a surcharge at Perrotta's Italian.

Will Lake Crackenback Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Lake Crackenback Resort & Spa though service animals are welcome.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

Are there rooms with balconies that I can book at Lake Crackenback Resort & Spa?

No, you won't find apartments with balconies at Lake Crackenback Resort & Spa.

Does Lake Crackenback Resort & Spa have a wedding venue on site?

Take advantage of the wedding venue at Lake Crackenback Resort & Spa if you plan to say "I do" during your trip.

Lake Crackenback Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 96 reviews
Rating 8 - Good. 26 out of 96 reviews
Rating 6 - Okay. 6 out of 96 reviews
Rating 4 - Poor. 1 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was excellent. Location perfect We have been coming to Crackenback once or twice a year for over 15 years, will there ever be consideration given to loyal repeat customers?
Stayed 4 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, room comfort

Fantastic stay

Fantastic stay complete with wildlife, good weather and spectacular sunsets. Room very comfortable. Only dissapointment was that the restaurant was closed in the evenings (food in the bistro was very good, but more limited menu and not the same ambiance as lakeside restaurant)
Stayed 2 nights in Feb 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Jan 2023

6/10 Okay

Jonathan

Traveled with partner
For the money that we paid for the accommodations it’s nothing special
Stayed 4 nights in Feb 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing, scenic, fresh, peaceful, quiet,
Stayed 4 nights in Apr 2021

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort

Absolutely beautiful location

Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!
Stayed 2 nights in Apr 2021

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, room comfort
Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.
Stayed 3 nights in Mar 2021

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities
Beautiful location; chalet itself nice but no wifi; no clothes hangers; no batteries in aircon remotes; tennis courts in dangerous disrepair- ran into falling, rusted metal surrounding/enclosure; clearly no maintenance in a very long time; breakfast was always cold (ie the ‘hot’ food; shrivelled mushrooms; cold ‘toast’; cold roasted tomatoes; dinner really average despite cost; oysters not fresh - stuck to shell.). If l were an owner, I’d be worried about the quality of services offered by resort. I wouldn’t return.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
All the restaurants in the area are closed in Summer.
Stayed 2 nights in Feb 2020

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast are great. Lovely environment. Very good stay for family
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Ian

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great studio. Had full kitchen facilities if not small. Was clean and well designed.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
This is a managed development of owner occupied homes Unfortunately all the properties are different therefore the receptionist was not able to give us all the relevant information about our accommodation
Stayed 3 nights in Oct 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable accommodation

Wonderful place near ski tube. We had a huge 2 bedroom Chalet with heaps of room and space and comfy beds. Breakfast could be improved.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
New build accomodation lacking a bit of character and more compact than what is shown in photos. Site facilities great and very handy to ski tube.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful relaxing spot for a luxury break in the snow. The breakfast's each day are lovely and the staff attentive and friendly, best scrambled eggs ever. The ducks on the lake are a welcome addition.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
It’s amazing. The views. The accommodation. The food. We had the best time
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine but expensive

Good stay overall. On the expensive side. Chalet was super clean except lots of trash under the sofa (2 bottles and an apple). The chalet did not have any privacy or views, had to keep all curtains closed. Some of the resort equipment needs maintenance, e.g. arrows and trampoline. Breakfast was ok, no revelation.
Stayed 3 nights in Jul 2019

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