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Chelenko Lodge

3.5 star property
Lakefront lodge in Puerto Rio Tranquilo with free parking

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Photo gallery for Chelenko Lodge

Kayaking, fishing
Property grounds
Family Cabin | Private spa tub
Family Cabin | View from room
Balcony

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Air conditioning
  • Kitchen
  • Breakfast available
  • Pet friendly
  • Parking included

Explore the area

Map
Carretera Austral, El Cóndor, Río Ibáñez, Río Ibáñez, Región de Aysén
  • Capilla de Mármol
    ‪6 min walk‬
  • Marble Caves
  • Lake Trapial
    ‪37 min drive‬

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Room options

View all photos for Family Cabin

Family Cabin | View from room

Family Cabin

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

About the neighborhood

Puerto Rio Tranquilo

Located within a 5-minute walk of Lake General Carrera, Chelenko Lodge is within a 15-minute stroll of Capilla de Mármol. This 10-room, 3.5-star lodge welcomes guests with conveniences like free self parking, a hot tub, and a terrace.
View more Lodges in Puerto Rio TranquiloOpens in a new window

What's nearby

  • Capilla de Mármol - 6 min walk - 0.4 miles
  • Lake Trapial - 37 min drive - 11.5 miles

Restaurants

  • ‪Quincho Río Tranquilo - ‬3 min walk
  • ‪Cervecería Río Tranquilo - ‬2 min walk
  • ‪Puer-Té Tranquilo - ‬3 min walk
  • ‪Arisca - ‬2 min walk
  • ‪El Gringo - ‬12 min drive

About this property

Chelenko Lodge

Lakefront lodge in Puerto Rio Tranquilo with free parking
Chelenko Lodge features a hot tub and a terrace. If you drive, put free parking to good use. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations.
Relax with a rainfall shower. Kitchenettes, ovens, and dishwashers are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the lodge include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 10 outdoor hot springs open between 6:00 PM and midnight. The temperature in the hot springs is set to 86°F.

Languages

English, Spanish, Swedish

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  • Parking included
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Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 5 to 10 per person

Things to do

  • 10 outdoor hot springs
  • Fishing
  • Hot tub
  • Kayaking

Family friendly

  • In-room kitchenette
  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Proposal/romance packages

Outdoors

  • On the bay
  • Terrace

Spa

  • 10 outdoor hot springs
  • Hot springs open from 6:00 PM - midnight
  • Hot springs water temperature - 86 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Mini-fridge
  • Oven
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 20 per pet, per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 per person
  • Pet fee: USD 20 per pet, per night
  • Hot tub fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Hot springs access available from 6:00 PM to midnight.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Chelenko Lodge Lodge
Chelenko Lodge Río Ibáñez
Chelenko Lodge Lodge Río Ibáñez

Frequently asked questions

Is a free cancellation option available at Chelenko Lodge?

Chelenko Lodge provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What can I see near Chelenko Lodge?

This lodge in Puerto Rio Tranquilo is within a 10-minute walk of Lake General Carrera and Capilla de Mármol. Marble Caves is also within a driving distance of 3.3 mi.

Is there parking available at Chelenko Lodge?

Yes, self parking is offered for free at the lodge.

Does Chelenko Lodge include a casino?

No, Chelenko Lodge doesn't have a casino.

Will I find an indoor pool at Chelenko Lodge?

No, this lodge doesn't have an indoor pool; however, there is a hot tub.

Is Chelenko Lodge good for couples?

This lakeside lodge offers many amenities for couples, including Champagne service as well as 10 outdoor hot springs and proposal/romance packages.

Does Chelenko Lodge have a hot tub?

Yes, this lodge has a spa tub.

Does Chelenko Lodge have a restaurant with a breakfast menu?

Chelenko Lodge offers a cooked-to-order breakfast each morning for a surcharge though there is no restaurant.

Will Chelenko Lodge allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Chelenko Lodge for a fee of USD 20 per pet, per night.

Does Chelenko Lodge have connecting rooms?

No, there aren't connecting guestrooms at this lodge.

Can I book a room with a balcony at Chelenko Lodge?

Yes, every guestroom at Chelenko Lodge comes with a deck with some featuring lake views.

Chelenko Lodge Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Winston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property. It may be isolated but we brought our own supplies for cooking our dinners, knowing that this property came with a kitchen. Views are spectacular!
Stayed 2 nights in Feb 2024

4/10 Poor

Alexander

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are deceiving. The shipping containers are old and have not been invested in. The hot tubs do not work. The food at the restaurant is terrible. They charged us twice for our room. The view is amazing but not work this place.

6/10 Okay

Marliese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The tiny cabins are a cool idea, though there were some flaws. The cabins are mostly windows, which would be neat in a more isolated area. In reality it meant that if your neighbours leave their lights on all night, your cabin will be lit up as the curtains don’t block any light (in fact you can see into the other cabins even when both cabins have the curtain drawn). This was frustrating as we were hoping to be able to watch the stars through the front windows. It should be noted that the hot tub is not included is your stay and costs an extra 60,000 CLP to use. I could not find this information anywhere online, though we did decide to splurge (and enjoyed our time). Lastly, it shows the location being in Puerto Rio Tranquilo. It’s actually about a 20 minute drive out of town; this was okay as we had a car, but without one it would be difficult to get to. The cabin was very cute and we loved that you got to watch the waves from your bed with floor to ceiling windows. It would be perfect if you booked during the off-season for true serenity.
Stayed 1 night in Jan 2023

8/10 Good

Tammy, Massachusetts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and easy to find off the main road. Good signage. Make sure you remember email them 2-3 days ahead of your arrival to coordinate a time for key exchange since there's not real reception. No WiFi available. Good option for breakfast/dinner delivery there. Excellent staff.
Stayed 1 night in Mar 2020

8/10 Good

Izabel Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visual incrível.

Estar deitada em uma cama com o visual incrível do lago General Carreras, foi uma experiência incrível. O atendimento do restaurante é muito bom, porém, o cardápio deixa a desejar.
Stayed 3 nights in Jan 2025

2/10 Terrible

Cynthia

Nunca lo encontramos

Nunca pudimos ubicar el lugar, no vimos ningún cartel indicador, no hay señal en la ruta, así que perdimos la reserva porque la única dirección que figura es Rio Ibáñez. La ubicación en la aplicación no es clara.
Stayed 1 night in Jan 2025

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el medio de la nada, en la orilla del Lago General Carrera o Chelenko, estas Tiny Cabin sorprenden con una moderna instalación. Cocina y baño limpios y con todo lo necesario. Buena cama, toallas, aire frío y caliente. Lo mejor: una vista excepcional.
Stayed 1 night in Dec 2024

6/10 Okay

Emilio M

Traveled with group
Liked: Cleanliness
Bien a secas, las camas literas son minúsculas, solo para niños.
Stayed 1 night in Nov 2024

6/10 Okay

Fernando

Liked: Room comfort
Disliked: Cleanliness, staff & service

Debe mejorar las

Las instalaciones muy buenas, linda cabina y tinaja. El entorno es perfecto. Se calefacciona mediante aire acondicionado. Respecto a la atención, deficiente. Nunca encontramos a alguien en recepción, debimos retrasar el check in, pues nadie contesta los mensajes ni el teléfono. 2 días sin saber cómo cambiar toallas ni aseo del baño. No tuvimos comunicación para poder usar todos los días la tinaja.
Stayed 3 nights in Jun 2023

6/10 Okay

Guido

Liked: Staff & service, property conditions & facilities
La ubicación , en el lago General Carrera , increíble
Stayed 3 nights in Mar 2023

8/10 Good

José Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Ricardo

Liked: Room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bello lugar y tranquilo, pero mejorar detalles

Muy bello lugar tranquilo, el consejo que se puede dar es sobre la calefacción, demasiada helada la pieza, si bien tenía una calefacción pero no servía de mucho, ademas mejorar un poco las cortinas ya que daba la impresión de que se veía todo para al lado del vecino ☺️
Stayed 3 nights in Aug 2022

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2021

6/10 Okay

Pedro Fabricio Cortés G

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Súper buena vista, buena la atención del personal, pero: - Tinaja Agua Caliente no estuvo a las 20 hrs como habíamos planificado sino 1 hora después. Estaba hirviendo y luego no teníamos cómo enfriarla. Había una llave pero estaba mala, al final quedó toda la noche corriendo, no llegaron a cerrarla. - No contempla desayuno, ojo con eso, por valores similares, en otros lodges, sí incluyen desayuno. - Valor no incluye IVA.
Stayed 1 night in Dec 2021

8/10 Good

Francisco Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bueno, pero no se realizó devolución de un cobro

En general el lugar de alojamiento se acompaña de la naturaliza y una vista muy bonita del lago. Lo malo fue haber pagado un servicio que no fue entregado correctamente y que no fue realizada la devolución del dinero como se pactó, decepcionante en ese aspecto.
Stayed 2 nights in Aug 2021

4/10 Poor

natalia

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Pésimo servicio.

Muy desilucionante el agua de las tinajas helada ..la leña que ocuparon no permitía que se calentará además las tinajas en malas condiciones donde se pasaba el agua y estaba en malas.condiciones. Por otro lado se pasó mucho frío dentro del las cabañas ... pésimo servicio nadie contesta los teléfonos y las personas encargadas cero preocupación por lo clientes ....Pensamos que sería una experiencia inolvidable pero fue una completa decepción.
Stayed 1 night in Jul 2021

10/10 Excellent

Catalina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodge espectacular a orillas del Lago General Carrera, con una vista espectacular hacia la cordillera... muy recomendable!
Stayed 3 nights in Feb 2021

10/10 Excellent

Loreto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso lugar excelente estadia

Maravilloso lugar excelente servicio 100% recomendable me encanto. El administrador se paso para ser buena persona.
Stayed 1 night in Feb 2020