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Quay Hotel and Spa

4.0 star property

Choose dates to view prices

Photo gallery for Quay Hotel and Spa

Exterior
Breakfast, lunch, dinner served; local cuisine, ocean views
Exterior
A hot tub with a tiled floor and metal railings, surrounded by a wall with a textured pattern and a wooden bench.
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Deganwy Quay, Conwy, Wales, LL31 9DJ
  • Place, Llandudno West Shore Beach
    ‪20 min walk‬
  • Place, Cineworld Llandudno
    ‪6 min drive‬
  • Place, Llandudno Junction Leisure Centre
    ‪6 min drive‬

Room options

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

Luxury Twin Room (Suite) | Living area | 32-inch flat-screen TV with digital channels, TV

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with a bed, two armchairs, a small table, a nightstand, and a view of the outside balcony.

Superior Double Room

9.4 out of 10
Exceptional
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a bed, two armchairs, a small table, a nightstand, and a view of the outside balcony.

Superior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

  • River view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed, Non Smoking, River View

Junior Room, 1 King Bed, Non Smoking, River View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Room, 1 King Bed, Non Smoking, River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Conwy

Located within a mile (2 km) of Llandudno West Shore Beach, Quay Hotel and Spa is within 2 miles (3 km) of Llandudno Junction Leisure Centre. This 77-room, 4-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and free breakfast.

What's nearby

  • Llandudno West Shore Beach - 20 min walk - 1.1 miles
  • Llandudno Junction Leisure Centre - 6 min drive - 1.5 miles
  • Cineworld Llandudno - 6 min drive - 1.5 miles
  • Venue Cymru - 11 min drive - 3.8 miles
  • Llandudno North Shore Beach - 14 min drive - 4.4 miles

Getting around

  • Deganwy Station - 7 min walk

Restaurants

  • ‪Archway Fish and Chips - ‬5 min drive
  • ‪Cafe Illy - ‬5 min drive
  • ‪Conwy Pantry - ‬5 min drive
  • ‪L's Coffee & Bookshop - ‬5 min drive
  • ‪The Castle Hotel - ‬5 min drive

About this property

Quay Hotel and Spa

Guests of Quay Hotel and Spa have access to a marina, a full-service spa, and an indoor pool. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, laptop-compatible safes, and ironing boards.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

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The Castle Hotel, Conwy, North Wales
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  • Pet friendly
  • Parking included
  • Restaurant
  • Breakfast available
9.2 out of 10, Wonderful, 680 reviews
$167 nightly
The price is $200
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marina Restaurant
  • The Terrace Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Marina
  • On a river
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out fee: GBP 20.00

Special check-in instructions

Guests will receive key retrieval information

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: GBP 20.00
  • Rollaway bed fee: GBP 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Quay Conwy

Quay Hotel Spa

Quay Hotel Conwy

Quay Hotel and Spa Hotel

Quay Hotel and Spa Conwy

Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Is free cancellation available at Quay Hotel and Spa?

Quay Hotel and Spa provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Quay Hotel and Spa?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Quay Hotel and Spa on Jun 18, 2026 start from $209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Quay Hotel and Spa?

This hotel is located in Conwy within a short 18-minute walk of Llandudno West Shore Beach. You'll also find Conwy Castle and Eryri National Park within a short drive.

Is parking available on site at Quay Hotel and Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Quay Hotel and Spa?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, detox wraps, and couples treatments.

Does Quay Hotel and Spa have a casino?

No, Quay Hotel and Spa doesn't have a casino.

Will I find an indoor pool at Quay Hotel and Spa?

Yes, this hotel has an indoor pool.

Is Quay Hotel and Spa good for couples?

This riverfront hotel offers plenty of amenities for couples including an ocean-view restaurant, an indoor pool, and a bar/lounge.

Does Quay Hotel and Spa have a hot tub?

No, but this hotel does have a sauna.

Does Quay Hotel and Spa have a restaurant with a breakfast menu?

Yes, Quay Hotel and Spa serves free full breakfasts at Marina Restaurant on weekday mornings.

Will Quay Hotel and Spa allow pets to stay free of charge?

No, pets aren't allowed at Quay Hotel and Spa.

Does Quay Hotel and Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Quay Hotel and Spa?

Yes, some guestrooms at this hotel offer either a furnished balcony/patio and a patio where guests can enjoy marina and courtyard views.

Does Quay Hotel and Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Quay Hotel and Spa.

Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Eamonn

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The gym and pool area were very good, Tracey and Kim were by far the best team friendly welcoming very good hospitality. Note the restaurant was cold cold cold !
Stayed 1 night in Feb 2026

10/10 Excellent

Hazel, Wirral

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, lovely staff. Fully booked says everything. Nothing to fault.
Stayed 1 night in Feb 2026

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Fabulous room overlooking the river, spotless clean and bed comfortable good nights sleep.
Stayed 2 nights in Feb 2026

10/10 Excellent

Kerrie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room with estuary view
Stayed 2 nights in Feb 2026

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities
Claire at reception was extremely helpful. The spa was great a lovely night sleep.
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew De

Liked: Cleanliness, amenities, property conditions & facilities
I love this place, amazing hotel and I always feel relaxed when I stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at The Quay Hotel & Spa for one night over the weekend to celebrate my partner’s birthday and couldn’t fault our experience. From the moment we arrived, the hotel felt welcoming and relaxing, and the setting is absolutely beautiful. We were kindly upgraded to a suite, which was such a thoughtful gesture and really made the stay feel special. The suite itself was spacious, comfortable, and immaculately presented. All of the staff we encountered were attentive, friendly, and professional, making us feel genuinely well looked after. We had dinner in the bar area, which was excellent — great quality food, a lovely atmosphere, and fantastic service. Breakfast the following morning was just as enjoyable, with a good selection and the same high standard of service. Overall, The Quay Hotel & Spa is a beautiful hotel in a stunning location and was the perfect choice for a special occasion. We would highly recommend it and will definitely return.
Stayed 1 night in Feb 2026

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Amenities
We’ve been staying at this hotel and never fails to impress, however this time the room was cold and the pool was not available the night we stayed. Hoping it get better soon.
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
A sanctuary from the cold winter days when we were there. Food facilities and staff all excellent. 👍
Stayed 2 nights in Jan 2026

10/10 Excellent

melanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, lovely balcony with views of the mariner, very helpful and frienfly staff. Thermal pool could have beem warmer.
Stayed 1 night in Jan 2026

6/10 Okay

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Caroline

Liked: Cleanliness, amenities
The whole hotel is spotless and the spa is fabulous Breakfast was great
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Lovely hotel in a stunning location. Staff extremely helpful and nice. Would definitely go again and recommend to anyone visiting north west wales.
Stayed 1 night in Jan 2026

10/10 Excellent

Cerys

Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Stayed 2 nights in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, amenities
Great stay. Lovely staff, breakfast was nice. Spa was good
Stayed 1 night in Jan 2026

6/10 Okay

Sian

Liked: Cleanliness, staff & service
Room cold, hallway cold, our room was on the ground floor at the back with view overlooking car park
Stayed 1 night in Jan 2026

10/10 Excellent

Josh

Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities
Clean and spotless room and ensuite. Great view onto the harbour from our ground floor room. Staff very courteous throughout our stay.
Stayed 1 night in Jan 2026

8/10 Good

Colin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable rooms and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Finola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at the Quay just before Christmas. We enjoyed the use of the spa and I loved the runs along by the sea each morning. The location is great. The breakfast was very nice and staff friendly and accommodating.
Stayed 2 nights in Dec 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely room, staff, restaurant. Shame we couldn't use the pool between 9am and 5pm
Stayed 3 nights in Jan 2026

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