Pacific Bay Resort

3.5 star property
Beach hotel with 3 outdoor pools, near Big Banana Fun Park

Choose dates to view prices

Photo gallery for Pacific Bay Resort

3 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lake
1 bedroom, individually decorated, individually furnished, desk
Exterior
Executive Two Bedroom Penthouse | Living area | 32-inch TV with satellite channels

Popular amenities

  • Hot Tub
  • Bar
  • Spa

Explore the area

Map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    ‪10 min walk‬
  • Park Beach Plaza
    ‪3 min drive‬
  • Coffs Harbour Marina
    ‪7 min drive‬
  • Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

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Room options

Three Bedroom Terrace Suite

  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Three Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

Terrace Hotel Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Standard Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Two Bedroom Apartment

  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Executive One Bedroom Apartment

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 1 King Bed

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

Standard One Bedroom Apartment

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Deluxe Hotel Room

8.0 out of 10
Very good
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Hotel Room

8.4 out of 10
Very good
(65 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Hotel Room

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive two bedroom apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

About the neighborhood

Coffs Harbour

Big Banana Fun Park is a short stroll from Pacific Bay Resort, and other popular attractions like Diggers Beach are within a mile (2 km). This 78-room, 3.5-star hotel has 3 outdoor pools along with a golf course and a full-service spa.

What's nearby

  • Big Banana Fun Park - 10 min walk - 0.6 miles
  • Diggers Beach - 16 min walk - 0.9 miles
  • Park Beach Plaza - 3 min drive - 1.5 miles
  • Jetty Beach - 6 min drive - 3.1 miles
  • Coffs Harbour Marina - 7 min drive - 3.4 miles

Getting around

  • Coffs Harbour Station - 9 min drive
  • Coffs Harbour, NSW (CFS) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Donut King - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Zarraffa's Coffee - ‬4 min drive
  • ‪Silvio's Italiano - ‬3 min drive

About this property

Pacific Bay Resort

Beach hotel with 3 outdoor pools, near Big Banana Fun Park
Pacific Bay Resort features a golf course, a full-service spa, and 3 outdoor pools. Free parking is available if you drive. Front-desk staff can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this beach hotel include a children's pool, a gym, and 2 hot tubs.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, coffee makers, and ironing boards.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Afrikaans, English, Filipino, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference center (7,589 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 30.0 per night
  • Cribs/infant beds are available for AUD 15.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Frequently asked questions

Are free cancellation options available at Pacific Bay Resort?

Pacific Bay Resort provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do near Pacific Bay Resort?

Guests positively rate the hotel's walkable location in Coffs Harbour, just steps from Solitary Island Aquarium, and within a 10-minute walk of Big Banana Fun Park and Solitary Islands Marine Park. You'll also find Diggers Beach and Little Diggers Beach less than a mile away.

Is parking available on site at Pacific Bay Resort?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is there a spa at Pacific Bay Resort?

Tranquility Day Spa is the hotel's spa and services include prenatal massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Pacific Bay Resort include a casino at the property?

No, Pacific Bay Resort doesn't have a casino.

Is there an indoor pool at Pacific Bay Resort?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs. Guests have pool access between 7:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Pacific Bay Resort?

This lakeside hotel offers plenty of amenities for couples including 3 outdoor pools, a bar, and a restaurant with al fresco dining.

Does Pacific Bay Resort have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Pacific Bay Resort have a restaurant with a breakfast menu?

Yes, Pacific Bay Resort serves buffet breakfast for a surcharge each morning at Bayside Bar & Grill.

Does Pacific Bay Resort allow pets to stay for free?

No, pets aren't allowed at Pacific Bay Resort though service animals are welcome.

Are there connecting rooms at Pacific Bay Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Pacific Bay Resort?

The closest major airport to Pacific Bay Resort is Coffs Harbour, NSW (CFS), which is 5 mi away (12 minutes by car).

Can I book a room with a balcony at Pacific Bay Resort?

Yes, every guestroom at Pacific Bay Resort comes with a balcony with some featuring ocean or garden views.

Does Pacific Bay Resort have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Pacific Bay Resort.

Pacific Bay Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 443 out of 1000 reviews
Rating 8 - Good. 322 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good apartment for self catering

Great apartment layout, nice and quiet. Good equipt kitchen.
Stayed 1 night in May 2025

10/10 Excellent

pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location with lovely views.staff polite and happy to assist.great dining choice a walk away.bedding excellent.parking under cover or outside choices.
Stayed 1 night in May 2025

8/10 Good

chen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful trip

I was there for work, it was clean and tidy, quiet and the staff was very friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, staff & service
It was a nice cosy place to stay with lots of facilities (pool, gym, sauna etc.) Check in and out was easy and smooth. Our room was overlooking the golf course which was relaxing.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only wish we could have stayed longer. So relaxing, the staff were outstanding.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities, room comfort

Overnight Stay

No Microwave or dining table in the room, which was a letdown, but very spacious and comfortable for an overnight stay.
Stayed 1 night in Apr 2025

4/10 Poor

Kate

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Vincent

Liked: Property conditions & facilities, room comfort
Room was good and comfortable. Room could have been cleaner especially the container that held the plates was very dusty all plates had to be washed before use. Room was only serviced when requested.
Stayed 4 nights in Apr 2025

2/10 Terrible

karma, Austral

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They hadn't changed the bed sheet. There was hair everywhere from the previous guests. I had to ask them to come and change the bed sheet which they did but management weren't too apologetic about the situation. They took the safety issues very lightly. I will never be staying there again. I have shared the photos and videos to the management with no response so far.
Stayed 1 night in Apr 2025

10/10 Excellent

Jinisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay. Very well maintained
Stayed 2 nights in Apr 2025

6/10 Okay

June

Traveled with family
Liked: Cleanliness, staff & service, amenities
Mattress in 4305 needs replacing. Pasta dish totally overpowered by chilli & pizza smothered in sauce so dining in the restaurant was a huge disappointment.
Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort and comfortable accommodation

Beautiful resort which is definitely worth a visit. Only there 2 nights so didn’t get to use all the facilities but there were plenty on the resort
Stayed 2 nights in Apr 2025

6/10 Okay

Steve

Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Liked: Staff & service
Could do with a facelift
Stayed 1 night in Jan 2025

4/10 Poor

Kate

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we were assigned was really dirty. The staff were great though and moved us to another straight away. It was better, but still not great and outdated. The facilities and staff were great though.
Stayed 1 night in Apr 2025

8/10 Good

Narelle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Jaclyn

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

6/10 Okay

Highswan

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Toby

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
The grounds were really well maintained. We had a self catered apartment. Everything was a bit dated. Really expected things like a smart TV , a pod coffee machine. Only had basic equipment for self catering.
Stayed 2 nights in Apr 2025

6/10 Okay

Marion

Disliked: Cleanliness, property conditions & facilities, room comfort

Underwhelmed

The room was very tired and lacked in ambience. It’s felt damp and grimy. The aircon is antiquated and noisy.
Stayed 1 night in Mar 2025

8/10 Good

Murray

Stayed 2 nights in Mar 2025