Sanctuary Resort & TreeHouse Restaurant

3.5 star property

Choose dates to view prices

Photo gallery for Sanctuary Resort & TreeHouse Restaurant

Sports facility
Executive King Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi
King Spa Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Restaurant
King Spa Room | Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
250 Pacific Highway, Coffs Harbour, NSW, 2450
  • Place, Coffs Harbour Golf Club
    ‪4 min drive‬
  • Place, Coffs Harbour Jetty
    ‪8 min drive‬
  • Place, Big Banana Fun Park
    ‪9 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪6 min drive‬

Room options

Family Room

  • Sleeps 4
  • Free WiFi

Two Room Family Unit

  • Sleeps 4
  • Free WiFi

Superior Queen Room

  • Sleeps 2
  • Free WiFi

Self Contained Apartment 7

  • Sleeps 7
  • Free WiFi

Self Contained Apartment 5

  • Sleeps 5
  • Free WiFi

Superior Family Room Kitchen

  • Sleeps 4
  • Free WiFi

Two Queen Room

  • Sleeps 4
  • Free WiFi

Self Contained Apartment 4- Ground

  • Sleeps 4
  • Free WiFi

Superior Queen Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Superior Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Executive King Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Family Room with Kitchen

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

King Spa Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Queen Room

8.8 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Self Contained Apartment with separated bedroom - 4 pax

  • 2 bedrooms
  • Sleeps 4
  • 1 Large Twin Bunk Bed and 1 Queen Bed
  • Free WiFi

Self Contained Apartment with separated bedroom - 5 pax

  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

Self Contained Apartment with separated bedroom - 7 pax

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds
  • Free WiFi

Family Room with separated bedroom - Garden View

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

Executive King Room with Spa

  • Sleeps 2
  • Free WiFi

Superior Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Twin Sofa Bed
  • Free WiFi

Deluxe Studio Suite, Resort View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Deluxe Studio Suite, Pets Allowed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Executive King Room

  • Sleeps 2
  • Free WiFi

Executive Twin Room

  • Sleeps 3
  • Free WiFi

Superior King Room With SPA Bath

  • Sleeps 2
  • Free WiFi

Deluxe Queen Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Coffs Harbour

Within a short walk of Coffs Harbour Health Campus, Sanctuary Resort & TreeHouse Restaurant is within 2 miles (3 km) of Coffs Harbour Golf Club. This 40-room, 3.5-star motel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Coffs Central - 3 min drive - 1.9 miles
  • Coffs Harbour Golf Club - 4 min drive - 1.9 miles
  • Jetty Beach - 7 min drive - 3.8 miles
  • Coffs Harbour Jetty - 8 min drive - 4.3 miles
  • Big Banana Fun Park - 9 min drive - 4.6 miles

Getting around

  • Coffs Harbour Station - 6 min drive
  • Coffs Harbour, NSW (CFS) - 7 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬5 min walk
  • ‪Key Cafe - ‬3 min drive
  • ‪Subway - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Zambrero - ‬3 min drive

About this property

Sanctuary Resort & TreeHouse Restaurant

At Sanctuary Resort & TreeHouse Restaurant, guests enjoy features like an outdoor pool, a children's pool, and a sauna. If you drive, take advantage of free parking. Front-desk staff can assist with tours/tickets and luggage storage. Other amenities at this family-friendly motel include free WiFi in public areas, an outdoor tennis court, and conference space.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Patios, refrigerators, and electric kettles are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a waterslide, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,347 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 30.0 per stay
  • Cribs/infant beds are available for AUD 15.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-8:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:30 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Australis Sanctuary
Australis Sanctuary Coffs Harbour
Australis Sanctuary Resort
Australis Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort
Coffs Harbour Sanctuary
Coffs Harbour Sanctuary Resort Motel
Coffs Harbour Sanctuary Resort Coffs Harbour
Coffs Harbour Sanctuary Resort Motel Coffs Harbour

Frequently asked questions

Are free cancellation options available at Sanctuary Resort & TreeHouse Restaurant?

Sanctuary Resort & TreeHouse Restaurant offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sanctuary Resort & TreeHouse Restaurant?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Sanctuary Resort & TreeHouse Restaurant on May 18, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sanctuary Resort & TreeHouse Restaurant?

This motel is located in Coffs Harbour, close to Coffs Central, North Coast Botanic Gardens, and Coffs Harbour Showground. You'll also find The Clog Barn Tourist Attraction & Caravan Park and Park Beach Plaza within a short drive.

Is there parking available at Sanctuary Resort & TreeHouse Restaurant?

Yes, uncovered self parking is offered for free at the motel.

Does Sanctuary Resort & TreeHouse Restaurant feature a casino?

No, Sanctuary Resort & TreeHouse Restaurant doesn't have a casino.

Is there an indoor pool at Sanctuary Resort & TreeHouse Restaurant?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 7:30 PM.

What amenities will couples enjoy at Sanctuary Resort & TreeHouse Restaurant?

There are many amenities for couples at this motel, including a restaurant and an outdoor pool plus some guestrooms feature a private hot tub.

Are there hot tubs at Sanctuary Resort & TreeHouse Restaurant?

No, but this motel does have a sauna.

Does Sanctuary Resort & TreeHouse Restaurant have a restaurant with a breakfast menu?

No, Sanctuary Resort & TreeHouse Restaurant doesn't have a restaurant that serves breakfast.

Does Sanctuary Resort & TreeHouse Restaurant allow pets to stay free of charge?

No, pets aren't allowed at Sanctuary Resort & TreeHouse Restaurant though service animals are welcome.

Are there connecting rooms at Sanctuary Resort & TreeHouse Restaurant?

Yes, you can book connecting rooms at this motel for your group or family vacation.

How close is the airport from Sanctuary Resort & TreeHouse Restaurant?

The closest major airport to Sanctuary Resort & TreeHouse Restaurant is Coffs Harbour, NSW (CFS), which is 3.6 mi away (7 minutes by car).

Are there rooms with balconies at Sanctuary Resort & TreeHouse Restaurant?

Yes, every guestroom at Sanctuary Resort & TreeHouse Restaurant comes with a patio.

Sanctuary Resort & TreeHouse Restaurant Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 286 out of 1001 reviews
Rating 8 - Good. 354 out of 1001 reviews
Rating 6 - Okay. 204 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Abraham

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was clean, spacious and fully equipped; the receptionist professional, friendly and helpful, the gardens beautiful with enormous trees to shield the highway noise.
Stayed 1 night in Feb 2026

10/10 Excellent

Emma

Stayed 1 night in Feb 2026

8/10 Good

Waleska

Liked: Cleanliness, amenities, property conditions & facilities
Staff is so friendly and the amenities were great.
Nice day at the pool
Stayed 2 nights in Feb 2026

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
The staff were great, very helpful. The rooms were clean and the supplies well stocked. The instant coffee provided in the room was moccona, so that was a great relief after a very long day of travel. The room was quiet and all amenities worked. The pool area looked great, sadly didn’t have time to enjoy it. Highly recommend.
Stayed 1 night in Feb 2026

6/10 Okay

Andrew

Liked: Amenities
Disliked: Cleanliness
The staff were excellent, location was great and meals from Restraunt were superb. Room was well appointed but the bed was extremely uncomfortable the bathroom was clean and well laid out. Sadly the carpet was stained in several places and buckled in one area. Amenities include a beautifulpool area and a tennis court.
Stayed 1 night in Feb 2026

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazingly helpful, especially Cathy on front desk. A comfortable clean place to stay.
Stayed 1 night in Jan 2026

6/10 Okay

Scott

Traveled with group
Liked: Cleanliness, property conditions & facilities
Bathroom light and spa did not work, not a deal breaker, we just moved a lamp into the bathroom and the staff gave us free continental breakfast for the inconvenience which was a nice gesture.
Stayed 1 night in Jan 2026

6/10 Okay

Lyn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Softer bed and microwave
Stayed 1 night in Jan 2026

10/10 Excellent

Annette

Stayed 1 night in Jan 2026

10/10 Excellent

adam

Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room size was enormous and the window was as wide as the room. It was different but we loved it. It was on the quiet side of the resort away from the kids in the pool 👍👍
Stayed 1 night in Jan 2026

6/10 Okay

Anita

Very average, shower head broken, ceiling fan tape up.
Stayed 1 night in Jan 2026

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was terrible filled with smoke for 2 nights straight place is great if you like run down rooms with dangerous uniform steps with a lovely mould infested silicone shower with cracked tiles and bathroom vanity. If you love tennis half the court might as well get your beach so get your accessories out cause you will need them with the amount of sand on it. Be careful if you pay at premises as they will not refund you for a terrible stay and nor will Wotif even though they are who I booked with. If I could give negative stars I would it was Horrible. First time I have ever left a bad review stayed at lots of hotels this was the worst by far don’t waste your money. Trying to fix smoke filled room with duct tape is disgusting.
Stayed 2 nights in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, staff & service
The room was very clean, however there were a few ants roaming around the room the first night but no others showed up after. The games room was very inadequate but still functional. The restaurant was probably our worst experience because there was only one server and she forgot what we ordered for drinks and we sat there with nothing served for 30 minutes and our food came out so we had to remind her to bring our drinks to us that we had ordered.
Stayed 3 nights in Jan 2026

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room, unfortunately the room/s are well overdue for an upgrade.
Stayed 1 night in Jan 2026

8/10 Good

Saffie

Liked: Property conditions & facilities
what a quirky little motel!!! my room was upgraded upon arrival which was a lovely surprise! my room was clean, staff were friendly & the bed was comfy. A super fun, quiet, quaint, retro motel! i wish i had more time to try the pool and sauna!!
Stayed 1 night in Jan 2026

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
Lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Bob

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was sparkling clean. Well cared for. Plenty of space. two small tables were very convenient. The balcony setting was excellent. I was very impressed with this accommodation. I will definitely stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

sharna

Traveled with family
Liked: Cleanliness
Clean room for a quick stop over. Bed was surprising comfortable. Staff friendly and fast check in process. Although we didn’t use the pool area, looks clean and lots of families there enjoying their afternoon.
Stayed 1 night in Jan 2026

10/10 Excellent

Sukhontip

Liked: Cleanliness, staff & service, amenities
Room got everything we need.
Stayed 1 night in Jan 2026

8/10 Good

Lily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. Staff were very friendly.
Stayed 4 nights in Jan 2026

2/10 Terrible

Michael

Traveled with family
Dirty floors hard beds
Stayed 1 night in Jan 2026

10/10 Excellent

Aadarsh

Stayed 1 night in Dec 2025

4/10 Poor

Ross

Disliked: Amenities, property conditions & facilities
Decor is extremely dated and beds hard as a rock
Stayed 1 night in Dec 2025