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Aiden by Best Western Clermont-Ferrand Hotel & Spa

4.0 star property

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Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa

A modern bar area with a counter, bar stools, and seating arrangements.
Property video
Couples treatment rooms, sauna, steam room, massages
Reception
A modern lounge area with seating, a bar, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
41 avenue de la république, Clermont-Ferrand, 63100
  • Place, Polydome Congress Centre
    ‪3 min walk‬
  • Place, L'Aventure Michelin
    ‪12 min walk‬
  • Place, Clermont-Ferrand Cathedral
    ‪17 min walk‬
  • Airport, Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪11 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

A hotel room with a bed, a sofa, a large mirror, and a window with curtains.

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(6 reviews)
  • 213 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed) | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk with a telephone and a coffee maker, and a window with curtains.

Classic Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

A hotel room with two beds, a desk, a chair, a mirror, and a window with curtains.

Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

A modern hotel room with a large bed, a desk with a telephone, a chair, and a bedside table with a lamp.

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 1 Queen Bed Nsmk Classic

A hotel room with a bed, bedside table, lamp, and a window with curtains.

1 Queen Bed Nsmk Classic

  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE CLASSIC CITY VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE CLASSIC QUEEN BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Clermont-Ferrand

L'Aventure Michelin is a short stroll from Aiden by Best Western Clermont-Ferrand Hotel & Spa, and other popular attractions like Clermont-Ferrand Cathedral are within a mile (2 km). This 4-star hotel welcomes guests with 85 rooms and conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Clermont-Ferrand and also close to Place de Jaude.

What's nearby

  • Polydome Congress Centre - 3 min walk - 0.2 miles
  • Stade Marcel Michelin - 9 min walk - 0.5 miles
  • L'Aventure Michelin - 12 min walk - 0.7 miles
  • Clermont-Ferrand Cathedral - 17 min walk - 0.9 miles
  • Place de Jaude - 5 min drive - 1.1 miles

Getting around

  • Clermont-Uni-T2C Tram Stop - 8 min drive
  • Clermont-Ferrand Station - 11 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 13 min drive

Restaurants

  • ‪Chez Jean - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Restaurant le Rallye - ‬6 min walk
  • ‪Restaurant des Commercants - ‬10 min walk
  • ‪Kebab de la Gare - ‬12 min walk

About this property

Aiden by Best Western Clermont-Ferrand Hotel & Spa

Guests staying at Aiden by Best Western Clermont-Ferrand Hotel & Spa enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for EUR 13 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, coffee/tea in a common area, and a terrace.
Guests can expect free WiFi and 43-inch Smart TVs with satellite channels. Bathrooms offer hair dryers, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include free minibar items, espresso makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool.

Le Magnetic Spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 13 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18.50 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 36; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Magnetic
  • Le Magnetic

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16.50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 16.50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per day
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 9 for children
  • Covered self parking fee: EUR 13 per day (in/out privileges)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16.50 (subject to availability)
  • Late check-out fee: EUR 16.50 (subject to availability)
  • Hosted evening meal: EUR 36

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

What's there to see close to Aiden by Best Western Clermont-Ferrand Hotel & Spa?

This hotel is located in Clermont-Ferrand, a short 12-minute walk from L'Aventure Michelin and also 13 minutes on foot from Notre Dame du Port. You'll also find Stade Marcel Michelin and ASM Experience less than a mile away.

How much does it cost to stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Aiden by Best Western Clermont-Ferrand Hotel & Spa on Aug 6, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Yes, secured parking is offered for EUR 13 per day with in/out privileges. Though parking is available on request, an electric car charging station, bicycle parking, and wheelchair-accessible parking are also available.

Is there a spa available at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Le Magnetic Spa is the hotel's spa and services include couples treatments and massages.

Does Aiden by Best Western Clermont-Ferrand Hotel & Spa feature a casino?

No, Aiden by Best Western Clermont-Ferrand Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Are there hot tubs at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

No, but guests can enjoy a steam room at this hotel.

Does Aiden by Best Western Clermont-Ferrand Hotel & Spa have a restaurant with a breakfast menu?

Yes, Aiden by Best Western Clermont-Ferrand Hotel & Spa serves buffet breakfast for a surcharge each morning at Le Magnetic.

Will Aiden by Best Western Clermont-Ferrand Hotel & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Aiden by Best Western Clermont-Ferrand Hotel & Spa for a fee of EUR 12 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Aiden by Best Western Clermont-Ferrand Hotel & Spa?

The closest major airport to Aiden by Best Western Clermont-Ferrand Hotel & Spa is Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.), which is 3.7 mi away (13 minutes by car).

Are there rooms with balconies at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

No, there aren't any guestrooms at Aiden by Best Western Clermont-Ferrand Hotel & Spa that offer a balcony.

Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 316 out of 500 reviews
Rating 8 - Good. 124 out of 500 reviews
Rating 6 - Okay. 31 out of 500 reviews
Rating 4 - Poor. 24 out of 500 reviews
Rating 2 - Terrible. 5 out of 500 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Staff were helpful. Parking was easy. Spa was a bonus.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very Nice, comfortable room. Hours of spa is too short.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable hotel in a great location. Friendly staff, would stay again!
Verified

10/10 Excellent

Bora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop after a long journey. Breakfast is really good and the beds were perfectly comfortable
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, nice bar, quiet room
Stayed 1 night in May 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, service, accommodations. I was there for business meetings, wish I’d had time for the spa!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous comfortable and modern hotel. Excellent dining in the hotel. Wonderful helpful staff.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good clean hotel. All staff friendly and helpful.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Best complimentary breakfast I’ve ever had.
Stayed 1 night in May 2023
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to tram and Michelin Carmes
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Rogier de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and brand new hotel with EV loading facilities at the parking. The hotel looks great, nice bar. Breakfast is great, restaurant could be better.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Cagri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good breakfast, pleasant staff. Location was okay but in the middle of no where really.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is amazing! I strongly recommend
Stayed 1 night in Jun 2023
Verified

6/10 Okay

MEI WAI

Liked: Cleanliness
Good for drive
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Charles the restaurant manager greeted us in the parking lot. Escorted us to the reserved handicap parking and put our luggage in our room for us all with a great smile and attitude. Our room was also super!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20 minute walk into Clermont. Breakfast is good but not so good for dinner
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Penny

Liked: Staff & service
Disliked: Property conditions & facilities
Area very sketchy. Don’t know if there are better areas in Clermont F. Staff was amazing and so helpful. Their understanding of English was excellent. Our French is limited and they were patient and kind.
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Henrik Højsholt

Liked: Cleanliness, staff & service, property conditions & facilities

Overpriced

Very pricy compared to quality. The food and breakfast was below average.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Perfect hôtel but the breakfast is overpriced and very poor. it's a shame
Stayed 1 night in May 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

A very comfortable room and a great shower! The hairdryer in my room didn’t work but they sent someone up with another which was fine. And they asked me to move my car from the outside parking to the underground garage. No big deal and I actually preferred that option. Very friendly and helpful staff. Recommended.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a family room for one night and they gave us 2 amazing connected rooms which made the kids (and the dog!) very happy. Tidy, neat, big rooms. Buffet breakfast was excellent (make your own pancakes machine!!!), dinner was so-so but convenient, just beware early last orders. Good on-site parking behind a barrier but not underground (tight spaces!). Convenient for a quick walk into the town centre and half an hour drive to the Puy de Dome train. Also good space for dog walking close by, in front of the conference centre.
Stayed 1 night in May 2023
Verified

8/10 Good

Carson

Liked: Amenities, property conditions & facilities
Hôtel was lovely, but I do think I was over charged for breakfast. We were charged 18 euros each this seemed excessive? Also we were told restaurant fully booked but at 9 pm the restaurant was quiet and two tables were still ordering food. Which was disappointing to be told restaurant full when clearly it wasn’t .
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking is always a problem

Parking reserved outside but on arrival we were told the parking is inside, it’s impossible to get a car into the garage without scratching it, so big argument before we’ve even got into the hotel. We parked outside. No food in hotel restaurant for vegans.
Stayed 1 night in May 2024
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not properly cleaned as we could see someone had spilled a beverage and left there until we arrived. Towels were missing from the room and we had to request them. Staff was nice and we felt welcomed. Some amenities are not added to the room and instead we have to ask them. I was expecting more when I made the booking.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

KLAUS

Disliked: Cleanliness, staff & service, property conditions & facilities
Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have.