Aiden by Best Western Clermont-Ferrand Hotel & Spa

4.0 star property
Eco-certified hotel with a full-service spa connected to the convention center in Clermont-Ferrand

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Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa

Stylish building with modern architecture, featuring balconies and a sleek urban design.
Relax in our spacious lobby with comfortable seating, a bar area, and a reception desk.
Swim laps in the pool surrounded by a decorative tile pattern and enjoy the clean, well-lit atmosphere.
Welcome to Ailen Clermont, where guests can relax in the lobby's seating area or check in at the reception desk.
Enjoy dining in style with a variety of seating options and natural views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

View in a map
41 avenue de la république, Clermont-Ferrand, 63100
  • L'Aventure Michelin
    ‪12 min walk‬
  • Clermont-Ferrand Cathedral
    ‪17 min walk‬
  • Place de Jaude
    ‪4 min drive‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪9 min drive‬

Room options

Classic Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 213 sq ft
  • Sleeps 3
  • 1 Queen Bed

Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Clermont-Ferrand

L'Aventure Michelin is a short stroll from Aiden by Best Western Clermont-Ferrand Hotel & Spa, and other popular attractions like Clermont-Ferrand Cathedral are within a mile (2 km). This 4-star hotel welcomes guests with 85 rooms and conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Clermont-Ferrand and also close to Place de Jaude.

What's nearby

  • Polydome Congress Centre - 3 min walk - 0.2 miles
  • Stade Marcel Michelin - 9 min walk - 0.5 miles
  • L'Aventure Michelin - 12 min walk - 0.7 miles
  • Clermont-Ferrand Cathedral - 17 min walk - 0.9 miles
  • Place de Jaude - 4 min drive - 1.1 miles

Getting around

  • Clermont-Uni-T2C Tram Stop - 8 min drive
  • Clermont-Ferrand Station - 11 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 13 min drive

Restaurants

  • ‪La Tente Berbère - ‬6 min walk
  • ‪La Dolce Pizza - ‬8 min walk
  • ‪La Pergola - ‬9 min walk
  • ‪Le Matchiko - ‬4 min walk
  • ‪L'industrie - ‬7 min walk

About this property

Aiden by Best Western Clermont-Ferrand Hotel & Spa

Eco-certified hotel with a full-service spa connected to the convention center in Clermont-Ferrand
Guests staying at Aiden by Best Western Clermont-Ferrand Hotel & Spa enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for EUR 12 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, coffee/tea in a common area, and a library.
Guests can expect free WiFi and 43-inch Smart TVs with satellite channels. Bathrooms offer hair dryers, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include free minibar items, espresso makers, and safes.
Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool.

Spa Le Magnetic has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 36; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Magnetic
  • Le Magnetic

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16.50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 16.50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 8 per pet, per day
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16.50 (subject to availability)
  • Late check-out fee: EUR 16.50 (subject to availability)
  • Hosted evening meal: EUR 36
  • Facilities fee: EUR 15 per person and includes use of: spa; swimming pool

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and onsite parking.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

What's there to see close to Aiden by Best Western Clermont-Ferrand Hotel & Spa?

This hotel is located in Clermont-Ferrand, a short 12-minute walk from L'Aventure Michelin and also 13 minutes on foot from Notre Dame du Port. You'll also find Stade Marcel Michelin and Clermont-Ferrand Cathedral less than a mile away.

How much does it cost to stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at Aiden by Best Western Clermont-Ferrand Hotel & Spa on Aug 31, 2025 start from $103.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Yes, secured parking is offered for EUR 12 per day with in/out privileges. Though parking is available on request, accessible parking and electric car charging are also available.

Is there a spa available at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Spa Le Magnetic is the hotel's spa and services include couples treatments and massages.

Does Aiden by Best Western Clermont-Ferrand Hotel & Spa feature a casino?

No, Aiden by Best Western Clermont-Ferrand Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Yes, this hotel has a spa tub.

Does Aiden by Best Western Clermont-Ferrand Hotel & Spa have a restaurant with a breakfast menu?

Yes, Aiden by Best Western Clermont-Ferrand Hotel & Spa serves buffet breakfast for a surcharge each morning at Le Magnetic.

Will Aiden by Best Western Clermont-Ferrand Hotel & Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Aiden by Best Western Clermont-Ferrand Hotel & Spa for a fee of EUR 8 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Aiden by Best Western Clermont-Ferrand Hotel & Spa?

The closest major airport to Aiden by Best Western Clermont-Ferrand Hotel & Spa is Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.), which is 3.7 mi away (13 minutes by car).

Can I book a room with a balcony at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

No, there aren't any guestrooms with balconies at Aiden by Best Western Clermont-Ferrand Hotel & Spa.

Does Aiden by Best Western Clermont-Ferrand Hotel & Spa host weddings?

Take advantage of the wedding venue at Aiden by Best Western Clermont-Ferrand Hotel & Spa if you plan to say "I do" during your trip.

Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 393 reviews
Rating 8 - Good. 94 out of 393 reviews
Rating 6 - Okay. 23 out of 393 reviews
Rating 4 - Poor. 21 out of 393 reviews
Rating 2 - Terrible. 5 out of 393 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Rolph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plus que bof...

Impossible de dormir : insonorisation inexistante, chambre au 1er étage, au dessus du restaurant et des cuisines = bruits de chaises et hurlements d'enfant jusqu'à minuit ; réveillés à 4h30 par l'équipe du matin... Ne mettez pas a disposition les chambres au dessus des pièces de vie, c'est scandaleux. L'hôtel correspond plutôt a un 3 étoiles mais pas a un 4 étoiles. Couverture de notre enfant tachée, odeur d'égout dans la salle de bain, petit déjeuner non approvisionné... Nous étions de passage avant un trajet de 8hre en voiture, absolument pas reposant au contraire
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

NINON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Damien

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Surpris de devoir deposer une caution de 50 euros.
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not properly cleaned as we could see someone had spilled a beverage and left there until we arrived. Towels were missing from the room and we had to request them. Staff was nice and we felt welcomed. Some amenities are not added to the room and instead we have to ask them. I was expecting more when I made the booking.
Stayed 1 night in Jan 2025

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mathieu

Liked: Room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

KLAUS

Disliked: Cleanliness, staff & service, property conditions & facilities
Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have.

10/10 Excellent

Manal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lionel

Stayed 2 nights in Oct 2024

10/10 Excellent

Pascal

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

10/10 Excellent

Serine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Fabrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel. Small room

Stayed 2 nights in Oct 2024

10/10 Excellent

lorraine

Stayed 3 nights in Sep 2024

10/10 Excellent

Christophe

Business traveler
Stayed 1 night in Oct 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to tram and Michelin Carmes
Stayed 3 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

A very comfortable room and a great shower! The hairdryer in my room didn’t work but they sent someone up with another which was fine. And they asked me to move my car from the outside parking to the underground garage. No big deal and I actually preferred that option. Very friendly and helpful staff. Recommended.
Stayed 1 night in Aug 2024

8/10 Good

Carson

Traveled with family
Liked: Amenities, property conditions & facilities
Hôtel was lovely, but I do think I was over charged for breakfast. We were charged 18 euros each this seemed excessive? Also we were told restaurant fully booked but at 9 pm the restaurant was quiet and two tables were still ordering food. Which was disappointing to be told restaurant full when clearly it wasn’t .
Stayed 1 night in Aug 2024

10/10 Excellent

Abdelmalek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine, Hopkinton

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, service, accommodations. I was there for business meetings, wish I’d had time for the spa!
Stayed 3 nights in Jul 2024

10/10 Excellent

Salima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci à Estelle pour le petit déjeuner sur tout les fronts merci
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024