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iStay Hotel Ciudad Juarez

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Indoor pool
Standard Room | In-room safe, desk, soundproofing, iron/ironing board
Daily buffet breakfast (MXN 150 per person)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Place, Hospital de la Mujer
    ‪2 min walk‬
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪12 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(44 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(11 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Ciudad Juárez

Located in Zona Pronaf, iStay Hotel Ciudad Juarez is adjacent to Hospital de la Mujer and within a 10-minute stroll of Plaza de las Americas. This 146-room, 3.5-star hotel has an indoor pool along with free in-room WiFi and free self parking. Centrally located in Ciudad Juárez, the hotel is connected to a shopping center, and a short walk from Jaime Canales Lira Stadium and Estadio 20 de Noviembre.

What's nearby

  • Hospital de la Mujer - 2 min walk - 0.1 miles
  • Plaza de las Americas - 3 min walk - 0.2 miles
  • Jaime Canales Lira Stadium - 9 min walk - 0.5 miles
  • Paso del Norte Cultural Center - 12 min walk - 0.7 miles
  • Estadio 20 de Noviembre - 12 min walk - 0.7 miles

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Applebee's - ‬4 min walk
  • ‪Cafe Veracruzano - ‬10 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Burros Crisóstomo Triunfo - ‬9 min walk

About this property

iStay Hotel Ciudad Juarez

Guests staying at iStay Hotel Ciudad Juarez enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
40-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Gamma Ciudad Juarez
Zona Pronaf
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,057 reviews
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The price is $126
Apr 8 - Apr 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante la Pergola

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: MXN 25 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Is free cancellation available at iStay Hotel Ciudad Juarez?

IStay Hotel Ciudad Juarez offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at iStay Hotel Ciudad Juarez?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at iStay Hotel Ciudad Juarez on Apr 12, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around iStay Hotel Ciudad Juarez?

This hotel is situated in Zona Pronaf within a short 17-minute walk of Paso del Norte Cultural Center and also 6 minutes on foot from Plaza de las Americas. You'll also find Estadio 20 de Noviembre and Jaime Canales Lira Stadium less than a mile away.

Is there parking available at iStay Hotel Ciudad Juarez?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does iStay Hotel Ciudad Juarez feature a casino on the premises?

No, iStay Hotel Ciudad Juarez doesn't have a casino.

Will I find an indoor pool at iStay Hotel Ciudad Juarez?

Yes, this hotel has an indoor pool.

What do couples enjoy most about iStay Hotel Ciudad Juarez?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an indoor pool and a restaurant.

Are there hot tubs at iStay Hotel Ciudad Juarez?

No, there isn't a spa tub at this hotel.

Does iStay Hotel Ciudad Juarez have a restaurant with a breakfast menu?

Yes, iStay Hotel Ciudad Juarez serves buffet breakfast for a surcharge each morning at Restaurante la Pergola.

Will iStay Hotel Ciudad Juarez allow pets to stay for free?

No, pets aren't allowed at iStay Hotel Ciudad Juarez though service animals are welcome.

Are there connecting rooms at iStay Hotel Ciudad Juarez?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from iStay Hotel Ciudad Juarez?

The closest major airport to iStay Hotel Ciudad Juarez is El Paso International Airport (ELP), which is 8.5 mi away (25 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 8.6 mi away (24-minute drive).

Are there rooms with balconies at iStay Hotel Ciudad Juarez?

No, there aren't any guestrooms with balconies at iStay Hotel Ciudad Juarez.

iStay Hotel Ciudad Juarez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 848 out of 1321 reviews
Rating 8 - Good. 249 out of 1321 reviews
Rating 6 - Okay. 118 out of 1321 reviews
Rating 4 - Poor. 53 out of 1321 reviews
Rating 2 - Terrible. 53 out of 1321 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Arturo

Traveled with family
Liked: Cleanliness
Disliked: Amenities
They charge for a buffet breakfast that isn’t even close to a buffet. Online reservations are not the same as advertised when you arrive.
Stayed 3 nights in Dec 2025

10/10 Excellent

Abraham

Stayed 2 nights in Dec 2025

2/10 Terrible

César

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
Nice location. Nice room with Heat. Hair dryer and iron.
Stayed 2 nights in Dec 2025

10/10 Excellent

Abraham

Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This friendly and helpful when I checked in. The room was good size and very clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karla

Stayed 1 night in Dec 2025

8/10 Good

Beatriz

Stayed 1 night in Dec 2025

4/10 Poor

Luis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and unkept, awful towels..
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 weeks due to family emergency and everyone made us feel at home.
Stayed 7 nights in Dec 2025

10/10 Excellent

Griselda

Stayed 1 night in Dec 2025

10/10 Excellent

Marcos, EL PASO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
GREAT
Stayed 1 night in Oct 2025

8/10 Good

Hernan

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Stayed 1 night in Dec 2025

8/10 Good

RAFAEL, Kirkland

Stayed 4 nights in Dec 2025

10/10 Excellent

Fausto

Stayed 1 night in Dec 2025

10/10 Excellent

ERNESTO

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseluis

Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

Raymundo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, the food and that it has an indoor pool
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

6/10 Okay

Jorge

Traveled with family
The Room Was Ok, Only Thing Is That Everything Look Old And Worn, Had Problem With The Door Security Pin. It Locked Us Out. Sliding Glass Door Lock Inoperative . Staff Was Very Courteous. I Would Stay There Again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Omar

Stayed 3 nights in Nov 2025

6/10 Okay

Maria

Traveled with family
It was okay. Expedia promotes it having A/C but we could not turn it on because the whole establishment is at a set temperature so during winter off and rooms were hot. Shower pressure for hot water after is slow. Frustrating. Good customer service and breakfast.
Stayed 2 nights in Nov 2025

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