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Le Tsilaosa Hotel & Spa

4.0 star property
Hotel in Cilaos with spa services and a restaurant

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Photo gallery for Le Tsilaosa Hotel & Spa

Front of property
Restaurant
Standard Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Spa
Reception

Popular amenities

  • Spa
  • Pet friendly
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
21, Rue du Pere Boiteau, Cilaos, 97413
  • Réunion National Park
  • Cirque de Salazie
  • Piton des Neiges
  • Saint-Denis (RUN-Roland Garros)
    ‪102 min drive‬

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Room options

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Junior Suite

  • Sleeps 4
  • 1 King Bed

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Cilaos

Le Tsilaosa Hotel & Spa is located 1 mi (1.6 km) from Pitons, Cirques and Remparts of Reunion Island and within a 10-minute drive of Piton des Neiges. This 4-star hotel has 22 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Parc des Palmiers - 35 min drive - 17.9 miles
  • St. Pierre Beach - 41 min drive - 23.1 miles
  • Volcano House - 50 min drive - 25.6 miles
  • Tévelave Forest - 59 min drive - 27.4 miles

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 94 min drive

Restaurants

  • ‪Le Cottage - ‬10 min walk
  • ‪Le Magnolia - ‬7 min walk
  • ‪Le Petit Randonneur - ‬8 min walk
  • ‪Ti' Chouchou - ‬132 min drive
  • ‪RESTAURANT CHEZ LUCAY - ‬2 min walk

About this property

Le Tsilaosa Hotel & Spa

Hotel in Cilaos with spa services and a restaurant
At Le Tsilaosa Hotel & Spa, guests have access to free WiFi in public areas, spa services, and an arcade/game room. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can assist with luggage storage and securing valuables. Additional amenities include a library, a terrace, and laundry facilities.
Guests can expect to find free WiFi and LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies or patios, minibars, and electric kettles are also standard.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A restaurant
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 45; reservation required

Restaurants on site

  • Le Carnotzet

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for EUR 140.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Pet fee: EUR 30 per pet, per stay
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 140.0 per night
  • Hosted evening meal: EUR 45

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Tsilaosa Hotel Cilaos
Tsilaosa Hotel
Tsilaosa Cilaos
Tsilaosa
Le Tsilaosa Hotel & Spa Hotel
Le Tsilaosa Hotel & Spa Cilaos
Le Tsilaosa Hotel & Spa Hotel Cilaos

Frequently asked questions

Is a free cancellation option available at Le Tsilaosa Hotel & Spa?

Le Tsilaosa Hotel & Spa provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see around Le Tsilaosa Hotel & Spa?

This hotel is located in Cilaos within a short 19-minute walk of Pitons, Cirques and Remparts of Reunion Island. You'll also find Réunion National Park and Piton des Neiges within a short drive.

Will I be able to park at Le Tsilaosa Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Does Le Tsilaosa Hotel & Spa include a casino at the property?

No, Le Tsilaosa Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Le Tsilaosa Hotel & Spa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Le Tsilaosa Hotel & Spa?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a restaurant.

Are there hot tubs at Le Tsilaosa Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Le Tsilaosa Hotel & Spa have a restaurant with a breakfast menu?

Yes, Le Tsilaosa Hotel & Spa serves buffet breakfast for a surcharge each morning at Le Carnotzet.

Will Le Tsilaosa Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Le Tsilaosa Hotel & Spa for a fee of EUR 30 per pet, per stay.

Does Le Tsilaosa Hotel & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Le Tsilaosa Hotel & Spa?

The closest major airport to Le Tsilaosa Hotel & Spa is Saint-Pierre (ZSE-Pierrefonds), which is 24.6 mi away (94 minutes by car). Another top airport is Denis (RUN-Roland Garros Airport (RUN), which is around 17.1 mi away.

Can I book a room with a balcony at Le Tsilaosa Hotel & Spa?

Yes, every guestroom at Le Tsilaosa Hotel & Spa comes with a balcony with some featuring mountain views.

Le Tsilaosa Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 51 reviews
Rating 8 - Good. 20 out of 51 reviews
Rating 6 - Okay. 7 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Claire

Traveled with partner
It’s a good location and the breakfast was excellent. It could do with a bit of tlc and if you want to use the rooftop jacuzzi, make sure you book in advance. Also worth checking what day you are going to be in Cilous as eating options are extremely limited on a Monday.
Stayed 1 night in Oct 2024

10/10 Excellent

Manoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était super !

10/10 Excellent

François-Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Agnès

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jean Bernard

Stayed 1 night in Jan 2025

8/10 Good

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escapade Cilaosienne

Au cœur des montagnes et pourtant central
Stayed 1 night in Dec 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

éxélence

rien à dire nous conseillons
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

philippe

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
SALLE DE BAIN VETUSTE - TRES DECEVANT - AUCUN SUPPORT POUR POSER LES AFFAIRES DE TOILETTE
Stayed 1 night in Nov 2024

8/10 Good

Danièle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour 1 nuit

Bon accueil. Personnel sympa qui nous a bien conseillés. Petit dej correct et varié.
Stayed 1 night in Oct 2024

8/10 Good

Murielle

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Sejour agréable, personnel accueillant, chambre propre, excellent petit déjeuner.
Stayed 1 night in Jun 2024

6/10 Okay

Nathan

Stayed 2 nights in May 2024

8/10 Good

Laurence

Stayed 1 night in Apr 2024

8/10 Good

Aurelie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Sully

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Norbert

Traveled with partner
Liked: Cleanliness, staff & service
Etwas in die Jahre gekommenes Hotel, aber sehr sauber. Direkt in Cilaos gelegen. Gutes Frühstück, nettes Personal.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel de montagne

Joli hôtel de montagne en centre-ville de Cilaos. S'il peut effectivement paraître en-deçà des standards habituels d'un 4 étoiles, notamment au niveau de l'isolation sonore ou des services proposés, l'hôtel n'est pas sans qualités : le service est agréable, souriant et arrangeant, il y a un parking gratuit disponible ce qui est un vrai plus à Cilaos, et il est par exemple possible de commander un panier petit-déjeuner pour partir randonner tôt (par exemple au Piton des Neiges). Le petit-déjeuner buffet est de qualité moyenne, mais correct. La chambre elle-même est assez confortable et de taille moyenne, et le bruit de la rue ou des couloirs y est assez audible. Heureusement, l'activité est quasi-inexistante de nuit et le silence règne à Cilaos.
Stayed 2 nights in Jul 2023

10/10 Excellent

priscilla

Stayed 1 night in Jul 2023

10/10 Excellent

Willy

Stayed 1 night in Mar 2023

8/10 Good

Yann

Liked: Cleanliness, staff & service, room comfort

Sympa mais bien trop cher

Hôtel bénéficiant d'un emplacement de premier ordre et une architecture typique de la Réunion. L'hôtel mériterait d'être un peu mieux entretenu. Accueil sympa. très bon petit déjeuner. Par contre, mauvais rapport qualité-prix !
Stayed 1 night in Jan 2023

8/10 Good

Jean michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Avis mitigé

Manque d'entretien dans le hall d'hôtel, cest dommage pour un 4 etoiles. Pas de restaurant et salon de thé fermé. Cependant la chambre et le service étaient bien.
Stayed 1 night in Jan 2023