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Le Tsilaosa Hotel & Spa

4.0 star property
Hotel in Cilaos with spa services and a restaurant

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Photo gallery for Le Tsilaosa Hotel & Spa

Spa
Reception
Bar (on property)
Front of property
Standard Double Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
21, Rue du Pere Boiteau, Cilaos, 97413
  • Place, Maison de la Broderie
    ‪5 min walk‬
  • Place, Pitons, Cirques and Remparts of Reunion Island
    ‪13 min walk‬
  • Place, Réunion National Park
  • Airport, Saint-Denis (RUN-Roland Garros)
    ‪180 min drive‬

Room options

Double Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Cilaos

Within a short walk of Maison de la Broderie, Le Tsilaosa Hotel & Spa is within a mile (2 km) of Pitons, Cirques and Remparts of Reunion Island. This 4-star hotel has 22 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Maison de la Broderie - 5 min walk - 0.3 miles
  • Pitons, Cirques and Remparts of Reunion Island - 13 min walk - 0.7 miles

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 94 min drive

Restaurants

  • ‪Le Mouton Gourmand - ‬22 min drive
  • ‪Le Cottage - ‬10 min walk
  • ‪Le Terroir - ‬7 min walk
  • ‪Le Petit Randonneur - ‬8 min walk
  • Chez Jimmy

About this property

Le Tsilaosa Hotel & Spa

Hotel in Cilaos with spa services and a restaurant
At Le Tsilaosa Hotel & Spa, guests have access to free WiFi in public areas, spa services, and an arcade/game room. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can assist with securing valuables and luggage storage. Additional amenities include a library, a terrace, and laundry facilities.
Guests can expect to find free WiFi and LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies or patios, minibars, and electric kettles are also standard.
Guests can pamper themselves by indulging in the onsite spa services.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A restaurant
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 45; reservation required

Restaurants on site

  • Le Carnotzet

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 30 per pet, per stay
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Rollaway/extra beds are available for EUR 140.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Pet fee: EUR 30 per pet, per stay
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 140.0 per night
  • Hosted evening meal: EUR 45

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards. Cash is not accepted. 

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Tsilaosa Hotel Cilaos
Tsilaosa Hotel
Tsilaosa Cilaos
Tsilaosa
Le Tsilaosa Hotel & Spa Hotel
Le Tsilaosa Hotel & Spa Cilaos
Le Tsilaosa Hotel & Spa Hotel Cilaos

Frequently asked questions

Is a free cancellation option available at Le Tsilaosa Hotel & Spa?

Le Tsilaosa Hotel & Spa provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see around Le Tsilaosa Hotel & Spa?

This hotel is located in Cilaos, a short 18-minute walk from Pitons, Cirques and Remparts of Reunion Island and also 7 minutes on foot from Maison de la Broderie. You'll also find Réunion National Park and Cirque de Salazie nearby.

Will I be able to park at Le Tsilaosa Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Does Le Tsilaosa Hotel & Spa include a casino at the property?

No, Le Tsilaosa Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Le Tsilaosa Hotel & Spa?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Le Tsilaosa Hotel & Spa?

Couples staying at this hotel will appreciate amenities like a minibar and premium bedding as well as a restaurant.

Are there hot tubs at Le Tsilaosa Hotel & Spa?

No, this hotel doesn't have a spa tub.

Does Le Tsilaosa Hotel & Spa have a restaurant with a breakfast menu?

Yes, Le Tsilaosa Hotel & Spa serves buffet breakfast for a surcharge each morning at Le Carnotzet.

Will Le Tsilaosa Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Le Tsilaosa Hotel & Spa for a fee of EUR 30 per pet, per stay.

Are there connecting rooms at Le Tsilaosa Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Le Tsilaosa Hotel & Spa?

The closest major airport to Le Tsilaosa Hotel & Spa is Saint-Pierre (ZSE-Pierrefonds), which is 24.7 mi away (94 minutes by car). Another top airport is Denis (RUN-Roland Garros Airport (RUN), which is around 17.1 mi away.

Can I book a room with a balcony at Le Tsilaosa Hotel & Spa?

Yes, every guestroom at Le Tsilaosa Hotel & Spa comes with a balcony with some featuring mountain views.

Le Tsilaosa Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 69 reviews
Rating 8 - Good. 29 out of 69 reviews
Rating 6 - Okay. 8 out of 69 reviews
Rating 4 - Poor. 5 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would like to say that I am disappointed with the quality of some things in our stay. This is the most expensive accommodation so far in Reunion but with the poorest facilities. On the plus side you service has been attentive and you have tried to accommodate the fact my wife does not drink alcohol and is pescatarian. Thank you To list: 1) the fridge is broken 2) the WiFi does not work in the room, 3) the shower soap is empty on our 1st use in the shower 4) the menu on the web site in English offers a happy hour - there is no happy hour 5) the floor in the room is sticky and maybe not that clean 6) Our fondue dinner was not served with potatoes or salad but as we had no menu we did not realise until after our dinner. You did compensate by removing cost of 1 glass of wine. Thank you. Overall very disappointing. The hotel is not a spa and needs some more care and attention to bring it back to a **** Level.
Stayed 2 nights in Oct 2025

6/10 Okay

Claire

Traveled with partner
It’s a good location and the breakfast was excellent. It could do with a bit of tlc and if you want to use the rooftop jacuzzi, make sure you book in advance. Also worth checking what day you are going to be in Cilous as eating options are extremely limited on a Monday.
Stayed 1 night in Oct 2024

10/10 Excellent

Manoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était super !

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities
Chambre propre.
Stayed 1 night in Nov 2025

10/10 Excellent

Baptiste

Liked: Cleanliness, staff & service, amenities
Accueil soigné et chaleureux, personnel très sympathique. La chambre est dans le style de l'hôtel, charme de l'ancien avec le confort moderne
Stayed 1 night in Nov 2025

8/10 Good

Kamal

Stayed 2 nights in Oct 2025

10/10 Excellent

Adrien

Stayed 1 night in Aug 2025

10/10 Excellent

Joelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour très agréable

Hôtel charmant situé en plein centre-ville. Les chambres sont confortables. Le personnel est accueillant et serviable. Il y a un parking ce qui est un vrai plus vu la configuration de la ville. Les restaurants sont nombreux autour si on ne souhaite pas prendre ses repas à l’hôtel. Une adresse à recommander.
Stayed 1 night in Aug 2025

8/10 Good

fabien

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passer une nuit Hôtel propre et pratique vue son emplacement.
Stayed 1 night in Aug 2025

2/10 Terrible

MARIE ODYLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end coocooning

Le parking est petit Séjour agréable
Stayed 2 nights in Aug 2025

8/10 Good

sylvie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Je m attendais à mieux pour un 4 *

Stayed 1 night in Aug 2025

10/10 Excellent

Katia Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
L’accueil parfait. L’emplacement très pratique pour visiter et profiter de Cilaos. La taille de la chambre et ses équipements et surtout son petit balcon.
Stayed 1 night in Jul 2025

8/10 Good

aurélie

Traveled with family
Liked: Cleanliness, staff & service
Il est bien situé.
Stayed 1 night in Jul 2025

8/10 Good

katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great brekfast
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, nice structure and great brekfast
Stayed 1 night in Apr 2025

10/10 Excellent

Lydwine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

François-Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Agnès

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jean Bernard

Stayed 1 night in Jan 2025

8/10 Good

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escapade Cilaosienne

Au cœur des montagnes et pourtant central
Stayed 1 night in Dec 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

éxélence

rien à dire nous conseillons
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

philippe

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
SALLE DE BAIN VETUSTE - TRES DECEVANT - AUCUN SUPPORT POUR POSER LES AFFAIRES DE TOILETTE
Stayed 1 night in Nov 2024