Hotel Best Costa Ballena

4.0 star property
Family beach fun and 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Best Costa Ballena

Miscellaneous
Terrace/patio
Miscellaneous
Bar (on property)
Miscellaneous

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Parking available
  • All inclusive

Explore the area

Map
Plaza de Europa s/n Urb. Costa Ballena, Chipiona, Cadiz, 11550
  • Playa de las Tres Piedras
    ‪5 min walk‬
  • Ballena Beach
    ‪15 min walk‬
  • Costa Ballena Ocean Golf Club
    ‪6 min drive‬
  • Jerez de La Frontera (XRY)
    ‪39 min drive‬

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Room options

Double Room (King Size)

8.6 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room (2 Adults + 1 Child)

8.6 out of 10
Excellent
(4 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Standard Room (2 Adults + 2 Children)

9.6 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Superior Room (3 Adults + 1 Child)

  • 301 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room (2 Adults + 1 Child)

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Standard Room (2 Adults)

8.2 out of 10
Very good
(12 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 2
  • 2 Double Beds

Superior Room (2 Adults + 2 Children)

  • 301 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room (3 Adults)

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Standard Room (3 Adults)

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Standard Room (3 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Superior Room (2 Adults)

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Resort view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Chipiona

Located within a 5-minute walk of Playa de las Tres Piedras, Hotel Best Costa Ballena is within a 15-minute stroll of Playa Agua Dulce. This 618-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Playa de las Tres Piedras - 5 min walk - 0.3 miles
  • Ballena Beach - 15 min walk - 0.8 miles
  • Costa Ballena Ocean Golf Club - 6 min drive - 1.6 miles
  • Shrine of Our Lady of Regla - 6 min drive - 3.0 miles
  • Chipiona Lighthouse - 8 min drive - 3.7 miles

Getting around

  • Puerto de Santa María Station - 29 min drive
  • Jerez de La Frontera (XRY) - 35 min drive

Restaurants

  • ‪The Trinity Irish Bar - ‬7 min drive
  • ‪Restaurante Venta el Pinar - ‬3 min drive
  • ‪Picoco - ‬8 min drive
  • ‪Restaurante el Gato - ‬7 min drive
  • ‪La Abacería - ‬7 min drive

About this property

Hotel Best Costa Ballena

Family beach fun and 2 outdoor pools
Hotel Best Costa Ballena features a full-service spa, 2 outdoor pools, and a free water park. Self parking is available for EUR 12 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bidets. Balconies, minibars, and safes are also available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

RIVIERASPA has couples treatment room(s). Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per day)
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 27-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in half board rates can request lunch instead of dinner, with 24-hours notice, subject to availability.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number H/CA/01436

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Best Costa Ballena Hotel Chipiona
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Hotel Best Costa Ballena Hotel Chipiona

Frequently asked questions

Is free cancellation available at Hotel Best Costa Ballena?

Hotel Best Costa Ballena provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Best Costa Ballena?

This hotel in Chipiona is within a 10-minute walk of Playa de las Tres Piedras and Playa Agua Dulce. You'll also find Ballena Beach and Costa Ballena Ocean Golf Club within a short drive.

Is there parking available at Hotel Best Costa Ballena?

Yes, parking is offered for EUR 12 per day.

Is a spa located at Hotel Best Costa Ballena?

RIVIERASPA is the hotel's spa and services include couples treatments and massages.

Does Hotel Best Costa Ballena include a casino?

No, Hotel Best Costa Ballena doesn't have a casino.

Will I find an indoor pool at Hotel Best Costa Ballena?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Hotel Best Costa Ballena good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a restaurant.

Are there hot tubs at Hotel Best Costa Ballena?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Best Costa Ballena have a restaurant with a breakfast menu?

Yes, Hotel Best Costa Ballena serves breakfast for a surcharge from its restaurant.

Will Hotel Best Costa Ballena allow pets to stay free of charge?

No, pets aren't allowed at Hotel Best Costa Ballena.

Are there connecting rooms at Hotel Best Costa Ballena?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Best Costa Ballena?

The closest major airport to Hotel Best Costa Ballena is Jerez de La Frontera (XRY), which is 28.7 mi away (35 minutes by car).

Can I book a room with a balcony at Hotel Best Costa Ballena?

Yes, every guestroom at Hotel Best Costa Ballena comes with a balcony with some featuring resort views.

Hotel Best Costa Ballena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 242 reviews
Rating 8 - Good. 98 out of 242 reviews
Rating 6 - Okay. 21 out of 242 reviews
Rating 4 - Poor. 10 out of 242 reviews
Rating 2 - Terrible. 2 out of 242 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dmitrijs

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Holiday

The hotel has everything you could wish for for a family holiday lots of swimming pools fantastic food and an amazing kids club. We had an amazing holiday and will definitely go back there again.
Stayed 7 nights in Oct 2024

8/10 Good

Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay & beach access

Beautiful resort. Worth the stay. Easy beach access
Stayed 1 night in Sep 2024

10/10 Excellent

Pierre, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best sunset ever
Stayed 1 night in Oct 2024

6/10 Okay

Kristina

Stayed 1 night in Aug 2024

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! We have been here 3 times already and we love it! It is so clean and family-friendly, the food is amazing, etc. We loved that spa, service, and accessibility to the beach. There is nothing that we can name that we did not like.
Stayed 5 nights in Jun 2024

4/10 Poor

Jeffrey

Business traveler
Liked: Amenities, property conditions & facilities
If you like lots and lots of screaming kids crying everywhere, this is the hotel for you. There is no peace. The room and the place is nice but the amount of people and quality of those people is very hard to bear. Awful music blasting at the pool. I was not happy here.
Stayed 1 night in Jun 2024

8/10 Good

Jovan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great little break at Costa Ballena. Despite the long queues at check in, the staff worked through the lines promptly. Food at the buffet was ok, has been better in the past, same with the pool restaurant. There was plenty of entertainment for the kids during the day and in the evening which was appreciated. Grounds and pool were clean at all times. Don't understand why small inflatables are not allowed in the main pool. I understand big ones, but small rubber rings should be considered in my opinion. Thank you for a nice few days (think its our fourth visit), will come again soon!
Stayed 2 nights in Jun 2024

10/10 Excellent

Fatih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice clean resort

The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood
Stayed 3 nights in Mar 2024

8/10 Good

Daniël

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie, ruime en schone hotelkamer. Prachtig kinderspeelbad met diverse glijbaantjes. Direct aan een mooi strand. Enige minpunt is dat het hotel binnenkort dicht ging, waardoor bijv. de helft van het zwembad al afgesloten was. Jammer, want je betaalt wel de volle pond. Maar dat is natuurlijk afhankelijk van de datum dat je afreist naar dit hotel. Verder eveneens een prima buffet (gevarieerd, dagelijks anders kost).
Stayed 4 nights in Oct 2023

4/10 Poor

Pilar

Liked: Amenities
Todo estuvo genial ,gracias 👌
Stayed 2 nights in Aug 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lilliana, York Haven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time there.
Stayed 2 nights in Jun 2023

6/10 Okay

Juan

Stayed 2 nights in Jun 2023

10/10 Excellent

Lilliana, York Haven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.
Stayed 4 nights in Jun 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Reggie, Portsmouth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.
Stayed 2 nights in Oct 2022

8/10 Good

Eugene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PROPERTY OFFERED A VERY FRIENDLY STAFF AND CLEAN PROPERTY ITSELF. THERE WAS NO VARIETY OF SHOPPING OR DINING OUTSIDE THE PROPERTY IN REASONABLE DISTANCE FOR VISITORS WITH NO PERSONAL TRANSPORTATION.
Stayed 1 night in Jun 2022

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next to a beautiful beach. Modern hotel with good facilities. Lovely pool and surrounding area. Quality of the food could have been better but good value for money.
Stayed 4 nights in May 2022

10/10 Excellent

Ingibjorg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Joaquin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Horrible service and kids running with no control

Rude service at the dining room. Kids running around with no control and no masks. Coffee, horrible ever taste. We paid for breakfast but we ended up having breakfast everyday in a little town close by. I complained, talked to the sub-director, but not action taken whatsoever. Just a friendly email to follow the protocol. Honestly, very disappointed! Will never come back and not recommended.
Stayed 7 nights in Aug 2021

8/10 Good

roland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good beach anchor point

Nice location with direct access to the beach. Good pool for adults and kids.
Stayed 4 nights in Jul 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service cleanliness superb was excellent recommend it to anyone 😁
Stayed 3 nights in Jun 2021

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This hotel was superb. Great for family, cleanliness and great choice of food. The staff were very friendly and had robust covid restrictions without ruinung the atmosphere. Highly recommended x
Stayed 4 nights in Oct 2020

8/10 Good

Amber

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

The hotel was great besides the fact the bar closed super early. I was also told at the front desk that spa services were 50% off with my room but I had to pay full price
Stayed 3 nights in Oct 2020