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Hotel Museo Matan Ka'an

Property class: 3

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Photo gallery for Hotel Museo Matan Ka'an

A pool area with a stone structure, palm trees, and hanging lights.
A hotel room with two beds, a ceiling fan, a green dresser, and a window with curtains.
A pool area with a wooden deck, a thatched roof structure, and a stone centerpiece.
A room with a wooden bookshelf, a white sofa, a wooden chair, a small table, and a ceiling fan.
A spacious atrium with a central tree sculpture, a reception area, and various decorative items.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle Huachinango S/N, Mahahual, QROO, 77976
  • Place, Mahahual Beach
    ‪2 min walk‬
  • Place, Mahahual Lighthouse
    ‪18 min walk‬
  • Place, Maya Chan Beach
    ‪19 min drive‬

Room options

View all photos for Premium Room

A hotel room with two beds, a TV, a ceiling fan, and a wooden cabinet.

Premium Room

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

A hotel room with two beds, a ceiling fan, a balcony with curtains, and a teal sofa.

Superior Room

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard One-Bedroom Room

Premium bedding, WiFi (free)

Standard One-Bedroom Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Bedroom

A hotel room with a bed, white pillows, a headboard with the name 'Fregata', a red and black blanket, and a framed picture on the wall.

Standard Room, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard

Premium bedding, WiFi (free)

Double Room Standard

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Superior

Premium bedding, WiFi (free)

Room Superior

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Mahahual

Hotel Museo Matan Ka'an places you next to Mahahual Beach and within a mile (2 km) of Mahahual Lighthouse. This 39-room, 3-star hotel welcomes guests with a coffee shop/cafe, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mahahual Beach - 2 min walk - 0.1 miles
  • Mahahual Lighthouse - 18 min walk - 1.0 mile
  • Dolphin Discovery - 6 min drive - 2.2 miles
  • Maya Water Park - 7 min drive - 2.4 miles
  • Maya Chan Beach - 19 min drive - 4.4 miles

Restaurants

  • ‪The Krazy Lobster - ‬5 min walk
  • ‪Nohoch Kay - ‬3 min walk
  • ‪Malecon 21 - ‬4 min walk
  • ‪Yaya Beach Club - ‬1 min walk
  • ‪Maya Bar - ‬6 min walk

About this property

Hotel Museo Matan Ka'an

Hotel Museo Matan Ka'an offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include laundry facilities and a garden.
Guests can expect free WiFi and flat-screen TVs. Beds sport premium bedding and bathrooms offer bidets.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 250 per pet, per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

MastercardVisa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.
Property Registration Number 008-025-002253/2026

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ka'an
Koox Matan Ka'an
Koox Matan Ka'an Hotel
Koox Matan Ka'an Hotel Mahahual
Koox Matan Ka'an Mahahual
Matan Hotel
Matan Ka'an Hotel
Koox Matan Ka'An Hotel Mahahual, Mexico - Costa Maya
Matan Ka'an Hotel Mahahual
Matan Ka'an Mahahual
Matan Ka'an
Hotel Matan Ka'an Hotel Mahahual
Mahahual Matan Ka'an Hotel Hotel
Hotel Matan Ka'an Hotel
Koox Matan Ka'an Hotel
Matan Ka'an hotel Hotel
Matan Ka'an hotel Mahahual
Matan Ka'an hotel By Guruhotel
Matan Ka'an hotel Hotel Mahahual

Frequently asked questions

Is free cancellation available at Hotel Museo Matan Ka'an?

Hotel Museo Matan Ka'an provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Museo Matan Ka'an?

As of Sep 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Museo Matan Ka'an on Sep 27, 2026 start from $37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Museo Matan Ka'an?

This hotel is located in Mahahual, just steps from Mahahual Beach. You'll also find Costa Maya Port and Maya Chan Beach within a short drive.

Is a spa located at Hotel Museo Matan Ka'an?

Spa services at the hotel include massages.

Does Hotel Museo Matan Ka'an include a casino?

No, Hotel Museo Matan Ka'an doesn't have a casino.

Is there an indoor pool at Hotel Museo Matan Ka'an?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Does Hotel Museo Matan Ka'an feature a restaurant that includes a breakfast menu?

Yes, Hotel Museo Matan Ka'an serves continental breakfast each morning for a surcharge from its cafe.

Does Hotel Museo Matan Ka'an allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Museo Matan Ka'an for a fee of MXN 250 per pet, per stay.

Hotel Museo Matan Ka'an Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 329 out of 753 reviews
Rating 8 - Good. 275 out of 753 reviews
Rating 6 - Okay. 106 out of 753 reviews
Rating 4 - Poor. 24 out of 753 reviews
Rating 2 - Terrible. 19 out of 753 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast/Parking
Stayed 1 night in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, enjoyed the pool. Would love if coffee was available very early. Staff very nice and helpful
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Isaak Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the beach is near!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean location, right across the street from the beautiful beach And close to everything We will definitely stay here again
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent near the beach very clean friendly staff.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit at this hotel Always a pleasure
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel one short block away from the malecon and the beach.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Reyes

Liked: Amenities
Great place...everything as expected
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Gina

Liked: Cleanliness, amenities, property conditions & facilities
The staff was fabulous! Room was clean. Spent a lot of time in their courtyard. Very enjoyable!
Stayed 21 nights in Jan 2026
Verified review

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities
Spotless room. Great check in.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Jasky Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 11 nights in Jan 2024
Verified review

6/10 Okay

dan

Disliked: Cleanliness, amenities
decent condition barely but nice staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

rosalinda

Liked: Amenities
Exelente spot
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable!
Stayed 1 night in May 2024
Verified review

6/10 Okay

Carlos

Close to the beach, restaurant hostess attitude was nice, and breakfast good. Pool is big and clean. Hotel has a unique style but needs upgrades and maintenance.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price and a lot of dinning options. Love it
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and spacious. The pool is clean and refreshing. Walking distance to beach and local food.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, reception check,in could habe been better
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Paul

Disliked: Staff & service, property conditions & facilities

Basic hotel

Basic hotel - the management and staff do the bare minimum
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Stas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all around and especially front desk are amazing and wonderful hosts. I will return
Stayed 1 night in Mar 2023
Verified review

6/10 Okay

leidy

The rooms need updating & blockout curtains. There was a dead cockroach in our room. The pool area is very clean and nice. The location is perfect as it’s close to the beach.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Only downside was they don’t provide beach towels
Verified review

6/10 Okay

Coral

Liked: Cleanliness
The hotel is okay and in a good location. The rooms are outdated but reasonably well equipped. There is no soundproofing at all — you can hear everything outside the room, including people swimming in the pool. In addition, they decided to do renovations in the room next door exactly when we decided to take an afternoon nap. Very frustrating.
Stayed 1 night in Dec 2025