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Hotel Chetumal

2.5 star property

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Photo gallery for Hotel Chetumal

Reception
Lobby sitting area
Lobby sitting area
Coffee service
Terrace/patio

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Belice No. 478, entre Isla Cancun y calle Luis Cabrera, Chetumal, QROO, 77017
  • Place, Payo Obispo Zoo
    ‪19 min walk‬
  • Place, Museum of Maya Culture
    ‪3 min drive‬
  • Place, Santuario del Manati
    ‪4 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • 168 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

  • 168 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 224 sq ft
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds
  • Free WiFi

About the neighborhood

Chetumal

Hotel Chetumal places you within a mile (2 km) of Planetarium Yook'ol Kaab and Payo Obispo Zoo. This 16-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Payo Obispo Zoo - 19 min walk - 1.0 mile
  • Dos Mulas - 3 min drive - 1.1 miles
  • Museum of Maya Culture - 3 min drive - 1.2 miles
  • Santuario del Manati - 4 min drive - 1.1 miles
  • Museo de la Ciudad - 4 min drive - 1.4 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 13 min drive

Restaurants

  • ‪Yazid Pizza - ‬12 min walk
  • ‪La Rosita (comida yucateca) - ‬9 min walk
  • ‪Poc-Chuc - ‬7 min walk
  • ‪Taqueria Avila - ‬7 min walk
  • ‪Boy's Pizza (Av.Calzada De Veracruz) - ‬8 min walk

About this property

Hotel Chetumal

Hotel Chetumal features free WiFi in public areas and a garden. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with locker space, and answer any questions about the accommodations. This hotel also has a vending machine.
Guests can expect free WiFi and 32-inch TVs with cable channels. Wardrobes or closets are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There is limited hot water on site.
  • There are no elevators.

Property is also known as

OYO Hotel Chetumal
Hotel Chetumal Hotel
Hotel Chetumal Chetumal
Hotel Chetumal Hotel Chetumal

Frequently asked questions

Is a free cancellation option available at Hotel Chetumal?

Hotel Chetumal provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see close to Hotel Chetumal?

This hotel is located in Chetumal, a short 20-minute walk from Payo Obispo Zoo and also 18 minutes on foot from Planetarium Yook'ol Kaab. You'll also find Museum of Maya Culture and Chetumal Ferry Terminal within a short drive.

Will I be able to park at Hotel Chetumal?

Yes, self parking is offered for free at the hotel.

Does Hotel Chetumal include a casino at the property?

No, Hotel Chetumal doesn't have a casino.

Will I find an indoor pool at Hotel Chetumal?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Chetumal?

Amenities at this hotel that appeal to couples include a garden and a 24-hour front desk.

Does Hotel Chetumal have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Chetumal have a restaurant that serves breakfast?

No, Hotel Chetumal doesn't have a restaurant that serves breakfast.

Will Hotel Chetumal allow pets to stay for free?

No, pets aren't allowed at Hotel Chetumal.

Does Hotel Chetumal have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Chetumal?

The closest major airport to Hotel Chetumal is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 3.3 mi away (13 minutes by car). Another top airport is Corozal (CZH), which is located 19.2 mi away (41-minute drive).

Can I book a room with a balcony at Hotel Chetumal?

No, there aren't any guestrooms at Hotel Chetumal that offer a balcony.

Hotel Chetumal Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Fran

Cuando llegue la recepcionista fue muy amable pero por instrucciones del Gerente no me podian dar una habitacion aunque ya estaba pagada en expedia por el argumento que el costo de las habitaciones eran mayores a lo que expedia les envio de pago al hotel. Ahi debi pagar mas dinero por noche para poder obtener la habitacion que ya estaba pagada y aun asi no se respeto la reservacion. Fueron tan lejos como pedirme que cancelara para que expedia me reembolsara pero era una tarifa no reembolsable en expedia y aparte yo no tendria a donde ir. Una verdadera decepcion con OYO hotel. NO RECOMIENDO un lugar que no respeta las reservaciones ya pagadas.
Stayed 2 nights in Oct 2020