Aquastar Hotel & Apartments

Oceanfront with 2 outdoor pools, near Costa Maya Port

VIP Access

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Exclusive Room, Private Pool, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 Bedroom, Bathtub, Oceanfront | View from room

Premium Room, 1 Bedroom, Bathtub, Oceanfront | Balcony view

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
24/7 front desk
Room service
Pool
Housekeeping
Pet friendly

Explore the area

Carretera Mahahual, Xcalak Km 0.5, Mahahual, QROO, 77728

Mahahual Beach
‪1 min walk‬
Mahahual Lighthouse
‪6 min walk‬
Costa Maya Port

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Premium Apartment, 2 Bedrooms, Sea View

322 sq ft
Sea view
Sleeps 6
1 King Bed and 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Quadruple Room, 2 Double Beds

Excellent

322 sq ft
Sleeps 4
2 Double Beds

Premium Apartment, 2 Bedrooms

Exceptional

322 sq ft
Sleeps 6
1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

Standard Room, 1 King Bed, No Windows

Sleeps 2
1 King Bed

Superior Room, 1 King Bed, Partial Sea View

Excellent

Partial sea view
Sleeps 2
1 King Bed

Exclusive Room, Private Pool, Ocean View

Wonderful

Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Premium Room, 1 Bedroom, Bathtub, Oceanfront

Wonderful

322 sq ft
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

Good

Sleeps 2
1 Queen Bed

Suite Junior With Partial Sea View

Partial sea view
Sleeps 2
1 King Bed

Room Standard

Sleeps 2
1 King Bed

Room Executive

Sleeps 3
1 Twin Sofa Bed and 1 King Bed

Room Superior With View

Sleeps 2
1 Queen Bed

2-Bedroom Apartment Superior

Sleeps 6
1 Twin Sofa Bed, 1 Double Bunk Bed, 1 Double Bed and 1 King Bed

Suite With Ocean View

Ocean view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Mahahual

Aquastar Hotel & Apartments places you next to Mahahual Beach and within a mile (2 km) of other popular attractions like Costa Maya Port. This 23-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

Mahahual Beach - 1 min walk - 0.0 miles
Mahahual Lighthouse - 6 min walk - 0.4 miles
Dolphin Discovery - 4 min drive - 1.4 miles
Maya Water Park - 5 min drive - 1.6 miles
Maya Chan Beach - 16 min drive - 5.2 miles

Getting around

Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 131 min drive

Restaurants

‪The Krazy Lobster - ‬6 min walk
‪Tequila Beach Club - ‬1 min walk
‪Blue Kay Mahahual - ‬1 min walk
‪Yaya Beach - ‬11 min walk
‪Blue Bay Beach Club - ‬1 min walk

About this property

Aquastar Hotel & Apartments

Oceanfront with 2 outdoor pools, near Costa Maya Port

Guests staying at Aquastar Hotel & Apartments enjoy 2 outdoor pools, free WiFi in public areas, and a terrace. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables.

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Safes and desks are other standard amenities.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Onsite parking available only on request

Food and drink

A bar/lounge
A restaurant
Snack bar/deli

Things to do

2 outdoor pools
Bicycle rentals
Boat tours
Ecotours
Fishing

Family friendly

2 outdoor pools
Snack bar/deli

Conveniences

24-hour front desk
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Outdoors

On the beach
Pool loungers
Terrace

Accessibility

No elevator

Mediterranean architecture
Mosquito nets
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer (on request)
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Free bottled water
Limited room service

Air conditioning
Desk
Safe

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for MXN 498 per pet, per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: MXN 498 per pet, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards. Cash is not accepted.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 8:00 PM.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Aqua Star Hotel Apartments Mahahual

Aqua Star Hotel Apartments

Aqua Star Mahahual

Aqua Star Hotel Apartments

Aquastar & Apartments Mahahual

Aquastar Hotel & Apartments Hotel

Aquastar Hotel & Apartments Mahahual

Aquastar Hotel & Apartments Hotel Mahahual

Frequently asked questions

Is a free cancellation option available at Aquastar Hotel & Apartments?

Aquastar Hotel & Apartments provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see within easy reach of Aquastar Hotel & Apartments?

This hotel is located in Mahahual, a short 1-minute walk from Mahahual Beach and also 19 minutes on foot from Costa Maya Port. You'll also find Maya Water Park and Mahahual Lighthouse within a short drive.

Will I be able to park at Aquastar Hotel & Apartments?

Yes, though parking is available on request.

Does Aquastar Hotel & Apartments include a casino at the property?

No, Aquastar Hotel & Apartments doesn't have a casino.

Is there an indoor pool at Aquastar Hotel & Apartments?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Aquastar Hotel & Apartments?

This beachfront hotel offers many amenities for couples such as 2 outdoor pools and a bar with some guestrooms featuring private pools.

Does Aquastar Hotel & Apartments have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Aquastar Hotel & Apartments feature a restaurant that includes a breakfast menu?

No, Aquastar Hotel & Apartments doesn't have a restaurant that serves breakfast.

Does Aquastar Hotel & Apartments allow pets to stay for free?

Although they can't stay for free, pets are welcome at Aquastar Hotel & Apartments for a fee of MXN 498 per pet, per stay.

Are there connecting rooms at Aquastar Hotel & Apartments?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Aquastar Hotel & Apartments?

No, at Aquastar Hotel & Apartments, there aren't any guestrooms that list a balcony.

Aquastar Hotel & Apartments Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Terrible

CRYOLOGISTICS

Mar 12, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

herschel

Mar 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

8/10 Good

Darlene

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend

One of the nicest hotels in the area with good location. Need a hair dryer in the rooms. Had its own restaurant beach club. The beach entrance is rocky. Nicer beaches further down the malacon. I would stay here again

Stayed 2 nights in Feb 2025

10/10 Excellent

Alfonso

Traveled with family

Feb 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

4/10 Poor

anne

Feb 12, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

the music which would have been alright at 7:30am if it was was soft calm type was not it was sum times heavy metal type and did not stop till 11.00pm sum times later also the restaurant service was really bad. They wouldn't bring us forks they wouldn't bring napkins. They wouldn't bring it. We had to go up all the time and ask for stuff. It was really bad.

Stayed 14 nights in Jan 2025

10/10 Excellent

Francisco

Business traveler

Jan 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

10/10 Excellent

Clarence

Dec 30, 2024

Stayed 1 night in Dec 2024

6/10 Okay

Georgia

Dec 27, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It's our 5th time staying at Aquastar, we love the hotel but sadly it's not the same. Changes need to be made. The amenities, towels, and much more.I hate that i have to post this about a hotel that i so loved. Staying somewhere else next time.

Stayed 3 nights in Dec 2024

8/10 Good

Francis

Business traveler

Dec 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2024

8/10 Good

Carmelito

Traveled with family and small children

Oct 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My family and i liked the hotel. A little problem with the hot water from the shower and also, there were no iron or ironing boars in the apartment. Apart from that i would give the hotel 9

Stayed 1 night in Oct 2024

10/10 Excellent

Gladys

Sep 16, 2024

Liked: Cleanliness, staff & service

Great service, the staff are friendly and helpful! The building can do with maintenance and new sheets and towels but overall it’s a nice hotel.

Stayed 2 nights in Sep 2024

4/10 Poor

Angelica

Traveled with partner

Aug 15, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property looks nice outside. It’s the interior that needs a lot of TLC. No closet, No luggage rack, towers & sheets are old, dirty, stained. The restaurant is good

Stayed 4 nights in Aug 2024

6/10 Okay

Manuel adolfo

Traveled with family

Aug 11, 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Not so good

Stayed 3 nights in Aug 2024

10/10 Excellent

CARLOS

Aug 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Othon

Traveled with family

Aug 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente lugar, el hotel hermosos, la gente súper atenta y el servicio muy muy bueno

Stayed 1 night in Aug 2024

8/10 Good

Jose Antonio

Traveled with family

Jul 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So far so goos

I did not get hot water for the shower, but at least the water was no cold. The water smell strange. Everything else was good.

Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco J Gazca

Jul 21, 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Jul 14, 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Traveled with family and small children

Jun 27, 2024

Liked: Cleanliness, amenities

Great location, clean,great service we live the pool

Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Traveled with family

May 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2024

8/10 Good

Pascal

Traveled with partner

May 13, 2024

Liked: Staff & service, property conditions & facilities

Disliked: Amenities

We had a good stay at the Aquastar hotel. However, the water coming out of the tap of the Jacuzzi (the main reason for chosing the hotel) obviously comes out of the sea more or less uncleaned and therefore was brownish and smelled like seaweed making it uncomfortable to use. Also the beach was full of seaweed and smelled accordingly. While the natural phenomenon is of course not the hotel's fault, not cleaning the site (as opposed to other parts of the beautiful beach) is. The hotel and room themselves have been clean and the staff superfriendly. Nicer beach areas are easily walkable.

8/10 Good

María elizabeth

Apr 16, 2024

Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Mar 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location - loved the jacuzzi.

Stayed 4 nights in Mar 2024

4/10 Poor

Zaira

Traveled with partner

Dec 14, 2023

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Todo está en remodelación. Elegí la propiedad y pague un poco más por que tiene alberca y la alberca estaba en mantenimiento. Pague un poco más por una mejor habitación y la habitación estaba en mantenimiento. Tienen una “alberca” en el roof, pero no es una alberca, es un mini jacuzzi. Se ve que quieren mejorar, pero la realidad es que no deberían anunciar cosas que no tienen o están en mantenimiento. El área de la playa está bien, solo si les falta limpiar un poco a la orilla de la playa, pues incluso encontramos un traje de baño y una loza. El personal es muy amable y los desayunos están muy bien servidos.