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Best Western Mountainbrook Inn

2.5 star property
Mountain hotel with an outdoor pool, near Maggie Valley Festival Grounds

Choose dates to view prices

Photo gallery for Best Western Mountainbrook Inn

Outdoor pool, pool umbrellas, sun loungers
Standard Room, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Place, Maggie Valley Gem Mine
    ‪3 min walk‬
  • Place, Maggie Valley Festival Grounds
    ‪14 min walk‬
  • Place, Wheels Through Time Museum
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(19 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(69 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

King Room with Balcony

  • Sleeps 4

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Mountain View, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 4

About the neighborhood

Maggie Valley

Best Western Mountainbrook Inn places you within a 15-minute stroll of popular sights such as Maggie Valley Festival Grounds and Stompin' Ground. This hotel has 50 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Maggie Valley Gem Mine - 3 min walk - 0.2 miles
  • Fantasy Golf & Game Room - 5 min walk - 0.3 miles
  • Maggie Valley Opry House - 6 min walk - 0.4 miles
  • Maggie Valley Festival Grounds - 14 min walk - 0.8 miles
  • Wheels Through Time Museum - 20 min walk - 1.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 44 min drive

Restaurants

  • ‪Ben’s Backdraft BBQ - ‬11 min drive
  • ‪Maggie's Galley - ‬14 min drive
  • ‪The Swag Country Inn - ‬25 min drive
  • ‪Joey's Pancake House - ‬10 min walk
  • ‪Butts On The Creek - ‬4 min drive

About this property

Best Western Mountainbrook Inn

Mountain hotel with an outdoor pool, near Maggie Valley Festival Grounds
Guests of Best Western Mountainbrook Inn enjoy an outdoor pool, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 15 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Frequently asked questions

What's there to see around Best Western Mountainbrook Inn?

This hotel is located in Maggie Valley, just steps from Maggie Valley Gem Mine and Fantasy Golf & Game Room, and within a short walk of Maggie Valley Opry House. You'll also find Maggie Valley Festival Grounds and Wheels Through Time Museum less than a mile away.

How much does it cost to stay at Best Western Mountainbrook Inn?

As of Feb 6, 2026, prices found for a 1-night stay for 2 adults at Best Western Mountainbrook Inn on Mar 2, 2026 start from $73.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Mountainbrook Inn?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Mountainbrook Inn include a casino at the property?

No, Best Western Mountainbrook Inn doesn't have a casino.

Is there an indoor pool at Best Western Mountainbrook Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What do couples enjoy most about Best Western Mountainbrook Inn?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include mountain views and free Internet access.

Does Best Western Mountainbrook Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Mountainbrook Inn have a restaurant that serves breakfast?

Yes, Best Western Mountainbrook Inn serves free full breakfasts each morning from its snack bar.

Does Best Western Mountainbrook Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Mountainbrook Inn though service animals are welcome.

Are there connecting rooms at Best Western Mountainbrook Inn?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Best Western Mountainbrook Inn?

Yes, some guestrooms at Best Western Mountainbrook Inn offer a balcony and may feature mountain views.

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Larry

Business traveler
Thought i was booking directly with the best western but was thru Hotels.com, the switched the dates for ck in and when i arrived they said it wasn’t till next week my res. Because it was thru hotel.com a 3rd party i was out my entire money i paid. Not happy
Stayed 1 night in Nov 2025

8/10 Good

Loria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good, staff was friendly, but room could have been cleaner
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Yes good service
Stayed 1 night in Oct 2025

2/10 Terrible

karen

Liked: Staff & service
Disliked: Property conditions & facilities
not like any best western we have stayed in across the united states. definitely needs updating the rooms. The Worst one was in Phoenix AZ. We paid in advance and when we arrived it was in a dangerous drug activity area. three ladies traveling alone would not have been safe and we called the front desk and he would not cancel and refund my money. we never got out of our car.
Stayed 1 night in Oct 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service
The room was ok! Nothing great or special. It is close to main road so unless you sleep through anything or bring a sound machine, you hear traffic all through night. The curtains do not cover entire window to block outside lights, so if you like total dark to sleep, that will not happen. No elevator if on second level. Other than those things, all was good. Beds were comfortable and room clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay if you’re heading to harrahs but don’t want to stay at the casino. Lots of food and shopping options in a quiet little town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms very nice location. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Vance

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Nice for the price. Clean and friendly people who were very helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Check in staff just looked at me when i entered. Didnt stand or greet me. Refridgerator in room was frozen over. Was told they'd defrost it next day. Instead brought a smaller fridge which i agreed was fine. But the maintenance cleaned it with so much sanitizer that we couldnt use it because of the smell. Front desk lady tried to wipe it clear of the smell. Didnt work. Told the front desk man. He just shrugged. Bathroom floor was not clean. Check out morning we had no hot water. Dissapointing stay.
Stayed 4 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael, Blythewood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but does need some touch up repair around fixtures like tissue box and toilet paper roll. Bed very comfortable and the heat / AC worked very well. Good size rooms. Would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Breakfast was good. Our Mountain View room had the perfect view.
Stayed 2 nights in Oct 2025

6/10 Okay

Arlene

Stayed 3 nights in Oct 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Sheila

Stayed 1 night in Oct 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very pleasant and helpful. Parking was good. We didn't it breakfast there. We had plans elsewhere.
Stayed 2 nights in Oct 2025

2/10 Terrible

Vallen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
So first of all, the best thing was the mattress the worst things were the shower was moldy. There was no hot water at all our entire stay, and the hairdryer did not work at all. Breakfast was cold what there was of it and the poor girl who was running the front desk, didn’t speak very good English. She was a foreign girl, and I certainly appreciate her. However, she was just like abandoned by the owner or manager person.
Stayed 1 night in Oct 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dingy and dated motel. Rooms were dirty and very aged. Caked on filth on most surfaces, switches, and floors. The only good part were the seemingly clean linens. The few staff interactions were pleasant but not overly welcoming. Would not stay here again.
Stayed 3 nights in Oct 2025

8/10 Good

Sean

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly, helpful and knowledgeable of the area. Room was clean, comfortable, and quiet. Parking was adequate. Breakfast included a wide variety of items to choose from: waffles, eggs, sausage, fruit, juices, coffee, teas, cereal, yogurts, etc.
Stayed 2 nights in Oct 2025

10/10 Excellent

JOHN, greer

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff. Good breakfast as well
Stayed 2 nights in Oct 2025

4/10 Poor

David

Disliked: Staff & service
Had to leave a day early would not refund the day stated expedia would have to refund. Expedia said hotel would have to refund. Will not use expedia again or stay at mountain brook again
Stayed 3 nights in Oct 2025

10/10 Excellent

charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the attractions, we wanted to see the room was great Bed’s very comfortable
Stayed 2 nights in Sep 2025

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