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Best Western Mountainbrook Inn

2.5 star property

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Photo gallery for Best Western Mountainbrook Inn

Outdoor pool, pool umbrellas, sun loungers
Free daily full breakfast
Exterior
Lobby
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Place, Maggie Valley Gem Mine
    ‪3 min walk‬
  • Place, Maggie Valley Festival Grounds
    ‪14 min walk‬
  • Place, Wheels Through Time Museum
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(22 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(71 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room with Balcony

  • Sleeps 4
  • Free WiFi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • Free WiFi

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Queen Beds, Non-Smoking, Mountain View, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 4
  • Free WiFi

About the neighborhood

Maggie Valley

Best Western Mountainbrook Inn places you within a 15-minute stroll of popular sights such as Maggie Valley Festival Grounds and Stompin' Ground. This hotel has 50 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Maggie Valley Gem Mine - 3 min walk - 0.2 miles
  • Fantasy Golf & Game Room - 5 min walk - 0.3 miles
  • Maggie Valley Opry House - 6 min walk - 0.4 miles
  • Maggie Valley Festival Grounds - 14 min walk - 0.8 miles
  • Wheels Through Time Museum - 20 min walk - 1.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 44 min drive

Restaurants

  • ‪Maggie's Galley - ‬14 min drive
  • ‪Catrina’s Cantina - ‬6 min drive
  • ‪Butts On The Creek - ‬4 min drive
  • ‪Ben’s Backdraft BBQ - ‬11 min drive
  • ‪Joey's Pancake House - ‬10 min walk

About this property

Best Western Mountainbrook Inn

Guests of Best Western Mountainbrook Inn enjoy an outdoor pool, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 15 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Frequently asked questions

What's there to see around Best Western Mountainbrook Inn?

This hotel is located in Maggie Valley, just steps from Maggie Valley Gem Mine and Fantasy Golf & Game Room, and within a short walk of Maggie Valley Opry House. You'll also find Maggie Valley Festival Grounds and Wheels Through Time Museum less than a mile away.

How much does it cost to stay at Best Western Mountainbrook Inn?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Best Western Mountainbrook Inn on May 10, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Mountainbrook Inn?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Best Western Mountainbrook Inn include a casino at the property?

No, Best Western Mountainbrook Inn doesn't have a casino.

Is there an indoor pool at Best Western Mountainbrook Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Best Western Mountainbrook Inn?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a mountain view and free WiFi.

Are there hot tubs at Best Western Mountainbrook Inn?

No, this hotel doesn't have a spa tub.

Does Best Western Mountainbrook Inn have a restaurant that serves breakfast?

Yes, Best Western Mountainbrook Inn serves free full breakfasts each morning from its snack bar.

Does Best Western Mountainbrook Inn allow pets to stay for free?

No, pets aren't allowed at Best Western Mountainbrook Inn though service animals are welcome.

Are there connecting rooms at Best Western Mountainbrook Inn?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Best Western Mountainbrook Inn?

Yes, some guestrooms at Best Western Mountainbrook Inn offer a balcony and may feature mountain views.

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Franklin, Albany

Stayed 1 night in Feb 2026

4/10 Poor

Chris

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked from 1/29 to 2/1. Snow was coming to Maggie Valley. So to make it home safe we spent the night and then went home. I called about a refund. They said there was no refund. I will NEVER book another stay with Travelocity or Expedia EVER again. Very disappointed!!
Stayed 3 nights in Jan 2026

2/10 Terrible

Carter

Traveled with family
Disliked: Amenities, property conditions & facilities
We received no room service, cleaning or restocking of towels or sundries the entire stay. Both days they never replenished breakfast breakfast items after the initial start.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , friendly staff, good location ( food restaurant, ski areas, etc) and quiet place.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stoyan

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Stayed 2 nights in Jan 2026

10/10 Excellent

Trevor

Stayed 3 nights in Jan 2026

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. I had to work with them twice, once to extend my stay for another night, and once to change rooms due to needing two beds because of back pains. Both were handled quickly and with friendly service. Both rooms were clean and comfortable. Breakfast was tasty.
Stayed 2 nights in Jan 2026

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Cozy rooms. Excellent location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rami

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Very good experience all around. Kind and helpful staff were courteous and very warm. Clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Rami

Stayed 1 night in Dec 2025

10/10 Excellent

Jerrod, atlanta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, breakfast was very good and location was perfect.
Stayed 3 nights in Jan 2026

10/10 Excellent

Makayla

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Room was nice, breakfast was good, service was excellent!
Stayed 2 nights in Dec 2025

8/10 Good

Jackie

Business traveler
Liked: Cleanliness, amenities
Availability on website but not at hotel
Stayed 1 night in Dec 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities
Room was spotless, clean area wherever you walked to. Wish the bathrooms were modern.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rahimul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival the gentleman at the front desk was kind and helpful. Asked for a bottom floor room and he was able to accommodate. Room was clean, stocked and quiet. Would absolutely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff. Good selection on breakfast bar.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana María

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast and friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

ju

Stayed 2 nights in Dec 2025

10/10 Excellent

April

Nice
Stayed 1 night in Dec 2025

10/10 Excellent

LESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean the staff was very helpful. We loved our stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Walter

Stayed 4 nights in Nov 2025

8/10 Good

Ismaray

Stayed 3 nights in Nov 2025

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