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Ascott Raffles City Chengdu

4.0 star property
Pet-friendly hotel with free parking connected to a shopping center in Chengdu

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Photo gallery for Ascott Raffles City Chengdu

City view from property
1 bedroom, down comforters, in-room safe, laptop workspace
Exterior
Lobby
1 bedroom, down comforters, in-room safe, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
No.3, Section 4, South Renmin Road, Wuhou District, Chengdu, Sichuan, 610041
  • Sichuan University
    ‪19 min walk‬
  • Tianfu Square
    ‪4 min drive‬
  • Taikoo Li Shopping Center
    ‪5 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪12 min drive‬

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Room options

View all photos for Premier Room, 2 Bedrooms

TV, DVD player

Premier Room, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Room, 3 Bedrooms

1 bedroom, down comforters, in-room safe, laptop workspace

Premier Room, 3 Bedrooms

  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, down comforters, in-room safe, laptop workspace

Deluxe Room, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Queen Beds OR 2 King Beds

View all photos for Premier Room, 1 Bedroom

1 bedroom, down comforters, in-room safe, laptop workspace

Premier Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms

1 bedroom, down comforters, in-room safe, laptop workspace

Executive Room, 3 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds OR 2 King Beds

View all photos for Executive Room, 2 Bedrooms

1 bedroom, down comforters, in-room safe, laptop workspace

Executive Room, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Queen Beds OR 2 King Beds

View all photos for Premier Studio

1 bedroom, down comforters, in-room safe, laptop workspace

Premier Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Twin Beds

1 bedroom, down comforters, in-room safe, laptop workspace

Executive Studio, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

1 bedroom, down comforters, in-room safe, laptop workspace

Executive Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

1 bedroom, down comforters, in-room safe, laptop workspace

Deluxe Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

1 bedroom, down comforters, in-room safe, laptop workspace

Deluxe Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

1 bedroom, down comforters, in-room safe, laptop workspace

Executive Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Twin Beds

1 bedroom, down comforters, in-room safe, laptop workspace

Deluxe Studio, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the neighborhood

Chengdu

Located in Wuhou within a short walk of Chengdu United States Consulate, Ascott Raffles City Chengdu is within a mile (2 km) of Sichuan University. This 4-star hotel has 298 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Located centrally in Chengdu, it's connected to a shopping center and also close to Taikoo Li Shopping Center and Sichuan University.

What's nearby

  • Sichuan University - 19 min walk - 1.0 mile
  • Wuhou Temple - 3 min drive - 2.0 miles
  • Tianfu Square - 4 min drive - 2.8 miles
  • Taikoo Li Shopping Center - 5 min drive - 3.2 miles
  • Chengdu IFS - 5 min drive - 3.2 miles

Getting around

  • South Railway Station - 5 min drive
  • Nijiaqiao Station - 6 min walk
  • Shuangliu Intl. Airport (CTU) - 16 min drive

Restaurants

  • ‪锦江之星 - ‬3 min walk
  • ‪玉林都市休闲会所 - ‬5 min walk
  • ‪狮子楼 - ‬3 min walk
  • ‪庄子村 - ‬2 min walk
  • ‪财富99商务酒吧 - ‬4 min walk

About this property

Ascott Raffles City Chengdu

Pet-friendly hotel with free parking connected to a shopping center in Chengdu
Guests of Ascott Raffles City Chengdu have access to an indoor pool, a gym, and a sauna. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Sitting areas, electric kettles, and safes are also available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 91 per person
  • A restaurant

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 238.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 91 per person
  • Rollaway bed fee: CNY 238.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascott Raffles Aparthotel City Chengdu
Ascott Raffles City Chengdu
Ascott Raffles City Chengdu Aparthotel
Ascott Raffles City Chengdu Hotel
Ascott Raffles City Chengdu Hotel
Ascott Raffles City Chengdu Chengdu
Ascott Raffles City Chengdu Hotel Chengdu

Frequently asked questions

Are free cancellation options available at Ascott Raffles City Chengdu?

Ascott Raffles City Chengdu offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Ascott Raffles City Chengdu?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Ascott Raffles City Chengdu on Jun 8, 2025 start from $75.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Ascott Raffles City Chengdu?

This hotel is situated in Wuhou, close to Taikoo Li Shopping Center, Jinli Street, and Wuhou Temple. You'll also find People's Park and Tianfu Square within a short drive.

Is there parking available at Ascott Raffles City Chengdu?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Ascott Raffles City Chengdu include a casino on the premises?

No, Ascott Raffles City Chengdu doesn't have a casino.

Is there an indoor pool at Ascott Raffles City Chengdu?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Ascott Raffles City Chengdu?

Amenities that appeal to couples at this hotel include a down comforter, free Internet access, and bathrobes.

Does Ascott Raffles City Chengdu have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Ascott Raffles City Chengdu have a restaurant with a breakfast menu?

Yes, Ascott Raffles City Chengdu serves buffet breakfast each morning for a surcharge from its restaurant.

Does Ascott Raffles City Chengdu allow pets to stay for free?

Yes, cats and dogs can stay for free at Ascott Raffles City Chengdu.

Are there connecting rooms at Ascott Raffles City Chengdu?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Ascott Raffles City Chengdu?

The closest major airport to Ascott Raffles City Chengdu is Shuangliu Intl. Airport (CTU), which is 8.6 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Ascott Raffles City Chengdu?

No, there aren't any guestrooms with balconies at Ascott Raffles City Chengdu.

Ascott Raffles City Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 178 reviews
Rating 8 - Good. 40 out of 178 reviews
Rating 6 - Okay. 12 out of 178 reviews
Rating 4 - Poor. 4 out of 178 reviews
Rating 2 - Terrible. 1 out of 178 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Junhao

Liked: Cleanliness, staff & service, property conditions & facilities
The property space was very big and had a washer and dryer.
Stayed 4 nights in Feb 2025

10/10 Excellent

JI

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous, we come back customer! Love staying here!

10/10 Excellent

JI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ChihYun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic accommodation!! Perfect for a group of 3/4
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service
Stayed 1 night in Sep 2024

4/10 Poor

John

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disaster room management and stuffy rooms

Very poor arrival experience. Due to flight delay, we arrived a day late. We did the right thing and called the hotel that we will be check in a day late, which they acknowledged. Upon arriving, we were told that our room (3 bedrooms) was no longer available and that we had to stay in two separate rooms and then move to a 3 bedroom suite a day later. Further, they told us that our room was considered cancelled! I have paid in full in advance therefore the hotel should have hold the room for us. At no point did we mention we want to cancel our room. It was 11pm and we travelled with two young children and exhausted. It took them almost half and hour to get someone senior to sort out a 3 bedroom for us. The front desk seems to be run by students who had no initiatives, no customer service skills and like robots. Highly disappointing and infuriating situation. In addition, the air conditioning in our room was almost non existence. The AC unit was just blowing the same air out of the vents, which were very noisy and we never had a decent night of sleep. An experience that I would rather forget. Never this hotel again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location although there is a lot of construction in the area. No noise from it but a bit inconvenient to move around it. Buffet breakfast was fantastic. Enjoyed the pool, sauna and steam room. Overall a very pleasant stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to shopping and food
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel built on top of shopping mall. Nice gym, pool. Shopping mall provides many food options and a giant blowup house for kids. We had three rooms for 3 days. It was a very nice stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Chung Pak

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Ching Ching

Stayed 1 night in Jul 2024

10/10 Excellent

Hailong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Guojun

Stayed 4 nights in Jun 2024

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel itself was great! However do take note that the malls connecting doors to the hotel closes after 10pm. If it is raining, there is no sheltered walkway to the main entrance so taking a cab back when it rains is advisable!
Stayed 2 nights in Jul 2024

10/10 Excellent

Guojun

Stayed 3 nights in Jun 2024

10/10 Excellent

Ronny

Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and comfortable. Great location.
Stayed 3 nights in May 2024

8/10 Good

Victoria Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had the mistaken impression that the location was central to tourist spots. There was a lot of construction work in the vicinity. The didi drivers faced difficulties finding their way in. Except for the adjoining shopping mall, did not find decent nearby shopping complex.
Stayed 1 night in May 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Room was decent, bed was comfortable, breakfast was quite a spread. Hotel is near to shopping mall with supermarket and plenty of F&B options. Hotel staffs were mostly polite and courteous. Overall a good stay at this hotel. Highly recommended!
Stayed 2 nights in May 2024

10/10 Excellent

Andrew, Ontario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious hotel room with good location

Rooms come with washing machine and detergent provided too. Breakfast had a good spray. Hotel located right above Chengdu Raffles City with no bothersome on choices of food. Outer of the hotel/mall are having mrt construction, hence walking to mrt station can be slightly tedious but is no big fuss for such short distance.
Stayed 7 nights in Apr 2024

10/10 Excellent

Poh Kean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at while in Chengdu. Close to great eating spots, within a mall, and across from the Metro. note that this building is massive. When facing the building from the metro, the entrance to this hotel is on the back side of the first building/building closest to you. If you get lost, don't worry. There are many helpful lobby attendants to help direct you to the correct area. If you enter through the mall, there will also be signs directing you to ascott raffles.
Stayed 4 nights in Apr 2024