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The Portland Guesthouse

4.0 star property
Guesthouse in Cheltenham, near Cheltenham Town Hall

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Photo gallery for The Portland Guesthouse

Exterior
Daily full breakfast (GBP 10 per person)
Shower, free toiletries, hair dryer, towels
Front of property
1 bedroom, hypo-allergenic bedding, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
51 Portland St, Cheltenham, England, GL52 2NX
  • Cheltenham Town Hall
    ‪10 min walk‬
  • University of Gloucestershire
    ‪2 min drive‬
  • Cheltenham Racecourse
    ‪2 min drive‬

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Room options

View all photos for Courtyard King

Courtyard King | 1 bedroom, hypo-allergenic bedding, pillowtop beds

Courtyard King

  • 14 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy King Room

Cosy King Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds

Cosy King Room

8.8 out of 10
Excellent
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds

Twin Room

  • 170 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cheltenham

The Portland Guesthouse places you within a 15-minute stroll of popular sights such as Cheltenham Town Hall and Pitville Pump Room. This 7-room, 4-star guesthouse welcomes guests with in-room amenities like electric kettles, TVs, and free tea bags/instant coffee.
View more Guest Houses in CheltenhamOpens in a new window

What's nearby

  • The Promenade - 7 min walk - 0.4 miles
  • Cheltenham Town Hall - 10 min walk - 0.6 miles
  • Cheltenham General Hospital - 18 min walk - 1.0 mile
  • University of Gloucestershire - 2 min drive - 1.3 miles
  • Cheltenham Racecourse - 2 min drive - 1.3 miles

Getting around

  • Cheltenham Spa Station - 10 min drive

Restaurants

  • ‪The Brewery Quarter - ‬6 min walk
  • ‪KFC - ‬4 min walk
  • ‪Turtle Bay Cheltenham - ‬4 min walk
  • ‪Smokey Joe's Amusement Cafe - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk

About this property

The Portland Guesthouse

Guesthouse in Cheltenham, near Cheltenham Town Hall
At The Portland Guesthouse, guests have access to free WiFi in public areas and free use of bicycles. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect free WiFi and 32-inch TVs with digital channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Electric kettles, free tea bags/instant coffee, and wardrobes or closets are also standard.
Recreational amenities at the guesthouse include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Exterior

Cotswold Grange

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  • Free WiFi
  • Breakfast available
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9.0 out of 10, Wonderful, 455 reviews
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The price is $152
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Total includes taxes and fees
Cotswold Grange

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 5 per day); reservations required

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Private picnics

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Mountain biking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and midnight
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 45.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Nearby parking fee: GBP 5 per day (656 ft away)
  • Late check-in fee for check-in between 9:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is available during limited hours. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Portland Guesthouse.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Portland
The Portland Guesthouse Guesthouse
The Portland Guesthouse Cheltenham
The Portland Guesthouse Guesthouse Cheltenham

Frequently asked questions

Is a free cancellation option available at The Portland Guesthouse?

The Portland Guesthouse offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to do around The Portland Guesthouse?

This guesthouse is located in Cheltenham, just steps from Pittville Park and Holst Birthplace Museum, and within a short walk of Everyman Theatre. You'll also find The Promenade and Cheltenham Town Hall less than a mile away.

Will I be able to park at The Portland Guesthouse?

Bicycle parking is also available for guests.

Does The Portland Guesthouse include a casino on the premises?

No, The Portland Guesthouse doesn't have a casino.

Will I find an indoor pool at The Portland Guesthouse?

No, there is no indoor pool at this guesthouse.

What amenities will couples enjoy at The Portland Guesthouse?

Couples staying at this guesthouse will appreciate amenities like a pillowtop mattress and a turndown service as well as private picnics.

Are there hot tubs at The Portland Guesthouse?

No, there isn't a spa tub at this guesthouse.

Does The Portland Guesthouse have a restaurant with a breakfast menu?

The Portland Guesthouse offers a full breakfast each morning for a surcharge though there is no restaurant.

Will The Portland Guesthouse allow pets to stay for free?

Yes, pets stay free at The Portland Guesthouse.

Does The Portland Guesthouse have connecting rooms?

No, there aren't connecting guestrooms at this guesthouse.

Are there rooms with balconies that I can book at The Portland Guesthouse?

No, you won't find accommodations with balconies at The Portland Guesthouse.

The Portland Guesthouse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 59 out of 84 reviews
Rating 8 - Good. 21 out of 84 reviews
Rating 6 - Okay. 4 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

bryony, APO AE

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff members!
Stayed 1 night in Mar 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheltenham Break

Wonderful location. Excellent Staff
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Not a bad hotel but a shame breakfast was accompanied by the pinging of the microwave and that the ‘pastries’ were some pretty uninspiring cheap looking croissants. I appreciate we stayed there on Boxing Day but I’d still expect slightly better breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Jemma

Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Excellent location. Parking available £5 per night. Did not go to breakfast which was 7am till 9am (bit early for us) check out was 11am. Friendly host. Comfy bed, warm room. Only down side you could hear the road traffic but that is probably because of the windows and being a period property and double glazed would not go with the look.
Stayed 1 night in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities

Parking Confusing

The stay was fine. The parking was confusing. I pre-paid £5 but parked in the NCP (saying so when I arrived). I have just had a fine from NCP for £40. I now see this is not part of the Zone 10 street parking. The guest house should make this very clear on arrival when they accept payment.
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, lovely room, delicious breakfast couldn't do enough for us.....
Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value !

A great guest house within 5mins from shops and brewery quarter. Great value! Friendly and attentive staff and permit parking arranged for a £5 fee for our stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very stylish stay in Cheltenham, with lovely helpful staff. Very impressed to learn after our stay that it is a social enterprise.
Stayed 1 night in Oct 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large comfy room. Easy walk to High St & shopping. Close to Brewery Qtr & pubs/eateries. Little bit tricky getting close enough in parking zone, but didnt have a lot of luggage, so easy enough. Breakfast little overcooked, but ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Barry

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

J

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Friendly, Comfortable and Convenient Stay

Our overnight stay at The Portland guest house went very well. We managed to park close by and the check-in process was very speedy. Unfortunately, though, I hadn't taken into consideration that, being a town house, there would be a lot of stairs with an open balustrade which was an issue for my partner who suffers from a form of vertigo but, after explaining the situation to Rachel, Sian dealt with it quickly by putting us in a room on a lower floor. The room was lovely - clean and cosy with quality bed linen. The breakfast was excellent with good quality produce and a comprehensive menu. The Portland is very well located. Just a short walk into the centre of Cheltenham. Would definitely recommend the Portland for a comfortable, convenient and friendly stay
Stayed 1 night in Jul 2024

6/10 Okay

Saeed

Stayed 1 night in Mar 2024

8/10 Good

Robin

Stayed 1 night in Mar 2024

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely warm welcome with a sparkly clean room and a very comfy bed. What more do you want!?
Stayed 1 night in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024