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The Portland Guesthouse

4.0 star property
Guesthouse in Cheltenham, near Cheltenham Town Hall

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Photo gallery for The Portland Guesthouse

Exterior
Exterior detail
Interior
Restaurant
Twin Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
51 Portland St, Cheltenham, England, GL52 2NX
  • Place, Pittville Park
    ‪3 min walk‬
  • Place, The Promenade
    ‪7 min walk‬
  • Place, Cheltenham Town Hall
    ‪10 min walk‬

Room options

View all photos for Cosy King Room

Cosy King Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Cosy King Room

8.8 out of 10
Excellent
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 170 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Courtyard King

Courtyard King | Hypo-allergenic bedding, pillowtop beds, individually decorated

Courtyard King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, pillowtop beds, individually decorated

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cheltenham

The Portland Guesthouse places you within a 15-minute stroll of popular sights such as Cheltenham Town Hall and Pitville Pump Room. This 7-room, 4-star guesthouse welcomes guests with in-room amenities like electric kettles, TVs, and free tea bags/instant coffee.
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What's nearby

  • Pittville Park - 3 min walk - 0.2 miles
  • The Promenade - 7 min walk - 0.4 miles
  • Cheltenham Town Hall - 10 min walk - 0.6 miles
  • Pitville Pump Room - 14 min walk - 0.8 miles
  • Cheltenham Racecourse - 3 min drive - 1.3 miles

Getting around

  • Cheltenham Spa Station - 10 min drive

Restaurants

  • ‪The Airs & Graces - ‬3 min walk
  • ‪BrewDog Cheltenham - ‬6 min walk
  • ‪The Cotswold - ‬2 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk
  • ‪The Everest - ‬3 min walk

About this property

The Portland Guesthouse

Guesthouse in Cheltenham, near Cheltenham Town Hall
Guests of The Portland Guesthouse enjoy access to free WiFi in public areas, meeting rooms, and a meeting room. If you drive, put free offsite parking to good use. Friendly staff can provide luggage storage, and also offer advice about sightseeing. This guesthouse also has free use of bicycles.
Guests can expect free WiFi and 32-inch TVs with digital channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Electric kettles, free tea bags/instant coffee, and wardrobes or closets are also standard. Housekeeping is available on request.
Recreational amenities at the guesthouse include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • Private picnics

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Mountain biking

Conveniences

  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Guests will receive a WhatsApp message from the property prior to arrival with check-in instructions. Guests must provide their mobile phone number in advance.

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 45.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
Driving? This property offers free nearby parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Portland Guesthouse.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Portland
The Portland Guesthouse Guesthouse
The Portland Guesthouse Cheltenham
The Portland Guesthouse Guesthouse Cheltenham

Frequently asked questions

Is a free cancellation option available at The Portland Guesthouse?

The Portland Guesthouse offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to do around The Portland Guesthouse?

This guesthouse is located in Cheltenham, just steps from Pittville Park and Holst Birthplace Museum, and within a short walk of Everyman Theatre. You'll also find The Promenade and Cheltenham Town Hall less than a mile away.

Will I be able to park at The Portland Guesthouse?

Bicycle parking is also available for guests.

Does The Portland Guesthouse include a casino on the premises?

No, The Portland Guesthouse doesn't have a casino.

Will I find an indoor pool at The Portland Guesthouse?

No, there is no indoor pool at this guesthouse.

Is The Portland Guesthouse a good place to stay for couples?

Amenities at this guesthouse that appeal to couples include a pillowtop mattress and private picnics.

Does The Portland Guesthouse have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does The Portland Guesthouse have a restaurant with a breakfast menu?

The Portland Guesthouse offers continental breakfast each morning for a surcharge though there is no restaurant.

Will The Portland Guesthouse allow pets to stay for free?

Yes, pets stay free at The Portland Guesthouse.

Are there connecting rooms at The Portland Guesthouse?

No, there aren't connecting guestrooms at this guesthouse.

Are there rooms with balconies at The Portland Guesthouse?

No, there aren't any accommodations with balconies at The Portland Guesthouse.

The Portland Guesthouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 112 reviews
Rating 8 - Good. 27 out of 112 reviews
Rating 6 - Okay. 8 out of 112 reviews
Rating 4 - Poor. 1 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, had everything I needed and a comfy bed. Didn’t get breakfast as had to leave before it was served so can’t comment on that. One staff member I interacted with was helpful.
Stayed 1 night in Oct 2025

4/10 Poor

Sue

Disliked: Room comfort
Room was clean, towels and pillows poor quality, bathroom radiator boiling hot, despite turning thermostat down. Dirty tablecloths and poor choice of continental breakfast. Poor sleep due to traffic noise.
Stayed 1 night in Oct 2025

8/10 Good

Adam

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Enjoyed our stay but bed was a little uncomfortable, but no other issues
Stayed 1 night in Sep 2025

6/10 Okay

Helen

Business traveler
Disliked: Staff & service

Ok

One night stay. Bathroom clean. Room ok. Host reasonably friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

K.

Disliked: Cleanliness
Good breakfast, need a lounge area to eat a pizza brought back to the hotel as there was no seating in the our room
Stayed 4 nights in Sep 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sophie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sophie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price near the centre of Cheltenham. V comfy beds and nice pillows and duvet. Good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Portland Guesthouse

Lovely place to stay in Cheltenham. The room was full of character and very comfortable. The staff were very helpful and accommodating and it included a good breakfast. I would recommend this hotel. We stayed in a superior room. Shower was nice and hot. Parking reasonable in nearby bay.
Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Lovely place room clean and comfortable excellent breakfast
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice, breakfast was delicious! Easy walk to a lot of restaurants, pubs, M & S. Public parking across the street, laundry 3 blocks away.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely guesthouse. Convenient location as a base for exploring the Cotswolds
Stayed 2 nights in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 1 night in Jun 2025

10/10 Excellent

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing place
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house with so friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025