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DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property
Hotel in Cheltenham with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Indoor pool
Terrace/patio
Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning

Explore the area

Map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA
  • The Promenade
    ‪4 min drive‬
  • Cheltenham Town Hall
    ‪5 min drive‬
  • Cheltenham Racecourse
    ‪7 min drive‬

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Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite) | Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Non Smoking (Manor House Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy) | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Double Bed, Non Smoking (Cosy)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 2 Twin Beds, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed, Non Smoking

Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 Twin Bed, Non Smoking

  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Queen Room With View

  • Sleeps 2
  • 1 Queen Bed

Queen Room

  • Sleeps 2
  • 1 Queen Bed

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family King Room

Bathroom amenities | Combined shower/tub, free toiletries, hair dryer, towels

Family King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room With View

  • Sleeps 2
  • 1 King Bed

Accessible King Room

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Queen Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Queen Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Cheltenham

Located within 2 miles (3 km) of Walks With Hawks, DoubleTree by Hilton Cheltenham-Cotswolds places you within a few miles (5 km) of Cheltenham General Hospital. This 148-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Cheltenham General Hospital - 3 min drive - 1.5 miles
  • The Promenade - 4 min drive - 2.2 miles
  • Cheltenham Town Hall - 5 min drive - 2.0 miles
  • University of Gloucestershire - 5 min drive - 1.9 miles
  • Cheltenham Racecourse - 7 min drive - 3.6 miles

Getting around

  • Cheltenham Spa Station - 12 min drive
  • Bristol International Airport (BRS) - 78 min drive

Restaurants

  • ‪The Merryfellow Inn - ‬14 min walk
  • ‪Norwood Arms - ‬5 min drive
  • ‪Place Fish & Chips - ‬2 min drive
  • ‪Curious Cafe - ‬5 min drive
  • Clock Tower

About this property

DoubleTree by Hilton Cheltenham-Cotswolds

Hotel in Cheltenham with a full-service spa and a fitness center
At DoubleTree by Hilton Cheltenham-Cotswolds, guests enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for GBP 5 per night. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

BEAUTY AT CHELTENHAM has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room.

Languages

English, French, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12.95 to 19.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lakeside Restaurant
  • Lilleybrook Bar

Things to do

  • 18-hole adjacent golf course
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 1848
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 17 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.95 to 19.95 per person
  • Secured self parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 14492104

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel
DoubleTree by Hilton Cheltenham-Cotswolds Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel Cheltenham

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Cheltenham-Cotswolds?

DoubleTree by Hilton Cheltenham-Cotswolds provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Cheltenham-Cotswolds?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Cheltenham-Cotswolds on Jun 15, 2025 start from $82.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around DoubleTree by Hilton Cheltenham-Cotswolds?

This hotel is located in Cheltenham, close to Cheltenham Racecourse, Cheltenham Town Hall, and Everyman Theatre. You'll also find The Promenade and Pittville Park within a short drive.

Is parking available on site at DoubleTree by Hilton Cheltenham-Cotswolds?

Yes, secured parking is offered for GBP 5 per night. Accessible parking is also available for guests.

Is there a spa at DoubleTree by Hilton Cheltenham-Cotswolds?

BEAUTY AT CHELTENHAM is the hotel's spa and services include couples treatments, massages, body scrubs, and mani/pedis.

Does DoubleTree by Hilton Cheltenham-Cotswolds feature a casino at the property?

No, DoubleTree by Hilton Cheltenham-Cotswolds doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Cheltenham-Cotswolds?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at DoubleTree by Hilton Cheltenham-Cotswolds?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a garden-view restaurant.

Does DoubleTree by Hilton Cheltenham-Cotswolds have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does DoubleTree by Hilton Cheltenham-Cotswolds have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Cheltenham-Cotswolds serves a full breakfast for a surcharge each morning at Lakeside Restaurant.

Does DoubleTree by Hilton Cheltenham-Cotswolds allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at DoubleTree by Hilton Cheltenham-Cotswolds for a fee of GBP 15 per pet, per night. The property also provides food and water bowls. A deposit of GBP 15.00 per night is collected.

Are there connecting rooms at DoubleTree by Hilton Cheltenham-Cotswolds?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at DoubleTree by Hilton Cheltenham-Cotswolds?

No, you won't find guestrooms with balconies at DoubleTree by Hilton Cheltenham-Cotswolds.

Does DoubleTree by Hilton Cheltenham-Cotswolds host weddings?

There are wedding services available at DoubleTree by Hilton Cheltenham-Cotswolds if that's in your vacation plans.

DoubleTree by Hilton Cheltenham-Cotswolds Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1004 reviews
Rating 8 - Good. 351 out of 1004 reviews
Rating 6 - Okay. 163 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 40 out of 1004 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely comfortable beds surprisingly spacious rooms. Staff are all pleasant and helpful. The facilities are wonderful clean and easy to use. Only one downside there is no lift to facilitate anyone with disabilities to the different levels. Absolutely perfect for our needs though and will be going back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

clare

Disliked: Property conditions & facilities, room comfort

There are better places

Pool area and changing rooms really poor run down and dirty. Reception friendly and breakfast very nice Room was comfortable but am alarm went off at 4am in our room duty manager couldn't stop it in the end my husband found a switch in the cupboard that turned it off. It wasn't a fire alarm , Google suggested an intruder alarm. Terrible night and our first night away without the kids in 5 years, absolutely gutted. Lots of stairs to rooms so not good for less abled.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leisure facilities need upgrading

Conditions of leisure facilities not up to the usual Hilton standard. 2 of the 3 showers in the mens changing area ‘out of service’ with the 3rd one only giving out freezing water. The pool water was also too cold. Bedroom was comfortable and clean.
Stayed 1 night in Feb 2025

6/10 Okay

Alison

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Poor food

Fisrt night stay, restaurant was fully booked, but told we could order food from the bar. We did i ordered curry for £17 it had 4 bits of chicken the rest was vegatables and cold rice with soggy nam bread. We had to walk past the resturant to get to our room and im a smoker, every time i walked past i looked into the restaurant it had a maximum of 15 people and id say over 50% of the tables empty. But staff great room great beer hreat
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

liyin

Stayed 2 nights in Feb 2025

4/10 Poor

Sally

Business traveler
Disliked: Amenities, property conditions & facilities
First of all it was freezing. Problem with the heating - I would expect a full refund (not offered). Arrived too late for restaurant food so asked about 24hr room service…apparently only starts at 11pm and ends s for drinks only!!? Went to the bar for some crisps/nuts to be told they’d run out…who stays at a hotel where you can’t get anything to eat…unimpressed
Stayed 1 night in Feb 2025

10/10 Excellent

JO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Great hotel. Friendly staff. Late breakfasts until 11. Check out at midday.
Stayed 2 nights in Feb 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic one night stay at the double tree Cheltenham. The bedroom was beautiful with a lovely bathroom. The service was second to none, from the barman to the fantastic waitress Justina who couldn’t do enough for us and made us feel welcome. We will definitely return
Stayed 1 night in Feb 2025

10/10 Excellent

Harley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

JAYNE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pillows

Great location, great night sleep amazing pillows
Stayed 1 night in Jan 2025

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff lovely food
Stayed 3 nights in Jan 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good but menu in dining room could be improved. Allowing Spa guests at hotel to dine in main pleasant dining room in their towelling dressing gowns in evening when others dressed properly was an unbelievable mix and intolerable ; where are standards going- this certainly was unacceptable!
Stayed 2 nights in Jan 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be back!

Everything we expected and more,staff very helpful room had all we wanted,except the loop i found myself in trying to set up an account to get wifi log in ,however it didnt detract from our stay of one night.Very clean,breakfast was very good with a great choice,will be back again.Thanks.
Stayed 1 night in Jan 2025

8/10 Good

E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast needs improvement but overall very good

The bedding was really comfortable and all amenities were great, however, the breakfast wasn't as nice as it could be. The sausages were massively overcooked and the mushrooms were boiled or steamed which was a bit gross, they should be fried on a grill.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel very relaxing
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT SRAY HERE!

Spa and gym closed, uninformed When rarely open gym showers and spinner do not work Bar closed at inappropriate hours, ie midnidnight new years eve! Bar empty. Bar pumps not working. Staffing inadequate. Hotel tired, breakfast poor. Guests not equally catered for, i.e function booking prioritsed. Normal guests ignored. Extremely overpriced for normal guests and ignored in favour of function. Breakfast food quality poor. Do the right thing and refund your inadequacies. Not represtentAtive of the doubletree brand. I feel ripped off. Disgusting at best. Be ashamed of your service and offering.
Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New years stay

We had a wonderful New Year’s Eve stay! Our first time at the hotel, was a lovely area in the Cotswolds to stay in. The restaurant was sadly shut for a private event however we used Marstons next door which was great. We did hear of fireworks which we asked reception and they said we were unable to watch which was disappointing. Cookies on welcome was a lovely surprise and the room was very stylish and clean. The only points I would say is the tea/coffee facilities in the room could do with modernising & the £5 car park charge was a shock to us when we’re checking out as we was not advised at check in. Breakfast was really fresh and varied selection. Overall a great stay and would come back again :)
Stayed 1 night in Dec 2024

10/10 Excellent

lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Stayed 1 night in Dec 2024

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the visit, we did think the food in the bar and breakfast let it down, Hot breakfast was barely warm. No fresh crusty bread or rolls just sliced bread for toasting. We both had salad for main meal in the bar and it was very small, more like a starter. Staff very friendly and helpful and room very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though being renovated, this stay was perfect. Staff so friendly and helpful, fabulous breakfast, lovely twin room and a nice pub The Clock Tower literally on the doorstep. Would definitely stay again, the Spa and staff were also lovely and I can highly recommend the Back Massages.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Stayed 3 nights in Dec 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Housekeeping in the bedrooms needs to be done properly. Beds should be made each day not just "pulled up". Bathrooms should be cleaned and tidied.
Stayed 2 nights in Dec 2024

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