Hotel Casino Chaves

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Hotel Casino Chaves

Front of property - evening/night
Bar (on property)
Indoor pool, seasonal outdoor pool, sun loungers
Bar (on property)
Nightclub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Gym
  • Pool
  • Parking included

Explore the area

Map
Lugar do Extremo - Valdanta, Chaves, 5400-001
  • Forte de São Francisco & Forte de São Neutel
    ‪3 min drive‬
  • Chaves Castle
    ‪4 min drive‬
  • Roman Baths and Palace of Justice
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Suite

  • 689 sq ft
  • Sleeps 3
  • 1 Queen Bed

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 474 sq ft
  • Sleeps 4
  • 1 Double Bed

Deluxe Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Chaves

Hotel Casino Chaves places you within 2 miles (3 km) of Chaves Railway Museum and Museu da Região Flaviense. This 72-room, 4-star hotel has a full-service spa, a casino, and 2 restaurants.

What's nearby

  • Forte de São Francisco & Forte de São Neutel - 3 min drive - 1.6 miles
  • Forte de Sao Francisco - 3 min drive - 1.6 miles
  • Chaves Castle - 4 min drive - 1.9 miles
  • Roman Baths and Palace of Justice - 4 min drive - 1.9 miles
  • Ponte Trajano - 4 min drive - 2.1 miles

Getting around

  • Porto Airport (OPO) - 92 min drive

Restaurants

  • ‪Cervejaria Restaurante O Príncipe - ‬3 min drive
  • ‪Itália & Piu Piu - ‬3 min drive
  • ‪Café Pitanga - ‬3 min drive
  • ‪Ponto de Encontro - ‬4 min drive
  • ‪Restaurante A Talha - ‬13 min walk

About this property

Hotel Casino Chaves

Family-friendly hotel with 2 restaurants and a full-service spa
Guests of Hotel Casino Chaves have access to a full-service spa, a casino, and an indoor pool. There's free parking and an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include furnished balconies, minibars, and safes.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Dinastia Flavia
  • La Palette
  • Mountains Bar

Things to do

  • 16 gaming tables
  • 300 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Tennis

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body treatments
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 295

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Casino Chaves
Hotel Casino Chaves Hotel
Hotel Casino Chaves Chaves
Hotel Casino Chaves Hotel Chaves

Frequently asked questions

Are free cancellation options available at Hotel Casino Chaves?

Hotel Casino Chaves provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to do within easy reach of Hotel Casino Chaves?

This hotel is located in Chaves, close to Forte de Sao Francisco, Chaves Castle, and Roman Baths and Palace of Justice. You'll also find Chaves Railway Museum and Forte de São Francisco & Forte de São Neutel within a short drive.

Will I be able to park at Hotel Casino Chaves?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at Hotel Casino Chaves?

There is a full-service spa available for guests to enjoy and services include massages and body treatments.

Does Hotel Casino Chaves include a casino on the premises?

Yes, Hotel Casino Chaves has a casino and it includes 16 gaming tables and 300 slot machines.

Is there an indoor pool at Hotel Casino Chaves?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What do couples enjoy most about Hotel Casino Chaves?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Hotel Casino Chaves?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Casino Chaves feature a restaurant that includes a breakfast menu?

Yes, Hotel Casino Chaves has 2 restaurants, and serves breakfast for a surcharge.

Does Hotel Casino Chaves allow pets to stay for free?

No, pets aren't allowed at Hotel Casino Chaves.

Does Hotel Casino Chaves have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Casino Chaves?

Yes, every guestroom at Hotel Casino Chaves comes with a furnished balcony.

Does Hotel Casino Chaves host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Casino Chaves.

Hotel Casino Chaves Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 265 out of 382 reviews
Rating 8 - Good. 97 out of 382 reviews
Rating 6 - Okay. 16 out of 382 reviews
Rating 4 - Poor. 3 out of 382 reviews
Rating 2 - Terrible. 1 out of 382 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nuno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing.
Stayed 1 night in Jul 2024

6/10 Okay

Nickola J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are very attentive. Only downside is the lighting was poor and they don’t allow ironing in the room.
Stayed 8 nights in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Been expecting you Mr Bond

Amazing hotel that looks like something from James Bond movie. Huge scale, enormous rooms etc. Lovely leisure facilities, very clean
Stayed 2 nights in May 2023

10/10 Excellent

Rosalba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hostels is completely excelente.this is beautiful cleaner and friendly service is perfect 👍 I be for 2 week’s 🍸
Stayed 7 nights in Jan 2023

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE NORTHERN PORTUGUESE ARE SUPER FRIENDLY AND IT WAS EVIDENT WITH THE STAFF AS WELL...THEY ARE WORLD CLASS!
Stayed 2 nights in Aug 2022

10/10 Excellent

Robert

Stayed 3 nights in Jun 2022

10/10 Excellent

kurt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in the area!

Great Casino and Hotel in Northern Portugal. Impressive building, good service and a great casino experience
Stayed 1 night in Sep 2021

10/10 Excellent

João

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Anibal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

JOSE ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, a real 5 star level hotels , spa is fantastic, room’s very comfortable, breakfast is typical Portuguese style , would stay again
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in this hotel. All the staff are nice, the breakfast is great, the hotel is beautiful...
Stayed 4 nights in Sep 2019

10/10 Excellent

Gomes, Monthey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was quiet and simple to access the hotel services, food and as great, personnel was nice, the only thing I could point out was the gym, it was kinda small and not that well equipped.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my family and I LOVED the indoor pool, which is the best one I've experienced so far (that includes a couple of 5 star hotels). The fact that they allow kids in the pool for their entire opening hours was great as it gave us a lot of flexibility and their policy with getting the bath robes and pool towels was easy/hassle free. The bathtub in the room needed unclogging.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the city and it was clean, ease to get to. very courteous and exceptinal services. Only issue is they did replanish the water we drank or had shampoo and or other bath room amenities. overall it is good and we would stay there again
Stayed 13 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE NORTHERN MOUNTAIN HOSPITALITY OF THE PEOPLE OF CHAVES...IS BAR NONE!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Ouvia-sê no quarto as máquinas do ar condicionado.foi desagradável.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything eas perfet !!! Me an my husband enjoy tomuch
Stayed 1 night in Nov 2018

10/10 Excellent

Carlos, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with beautiful views of the mountains
Stayed 4 nights in Sep 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location , excellent room with balcony.

Ok so for the discounted rate I paid this was excellent value. Lovely modern hotel set in a scenic location with indoor pool spa , convenient parking etc . If I was paying full price then I would have a few niggles eg small TV screen, noisy aircon, room service menu not in English. Breakfast good but no option for fried or boiled eggs rather than the warm scrambled stuff in the bain marie.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it. Have booked rooms here for all my vacation needs! Excellent service!
Stayed 1 night in Jul 2018

8/10 Good

luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go there for peace and for fun

The hotel is a good surprise. I love the decoration. It is cozy and pretty. The service is good. The room is good and the views over the city are nice, the only problem is the noise of the air conditioning. There is a casino and sometimes they have very good shows.
Stayed 1 night in Oct 2017

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort

Modern hotel, cold customer service

Pros Modern hotel Great facilities Beautiful pool, very cold Rooms are clean and modern Breakfast buffet is good Parking is plenty Has a bike trail and rental Good running trail Cons Poor and cold staff Staff can't think out the box or proactive No iron in room or building Sells cigarettes at front desk but doesn't sell a bottle of water??? Gym opens at 9am????
Stayed 10 nights in Jul 2017