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Hotel Roc et Neige

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Roc et Neige

Snow and ski sports
Meeting facility
Lobby
Outdoor dining
Double Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Spa
  • Housekeeping
  • Breakfast included
  • Bar
  • Laundry

Explore the area

Map
Route des Monnaies 46, Chateau-d'Oex, 1660
  • Chateau-d'Oex-Praz-Perron Cable Car
    â€Ș5 min walk‬
  • Chateau d'Oex Ski Resort
    â€Ș2 min drive‬
  • GruyĂšre Pays-d'Enhaut Regional Nature Park
    â€Ș9 min drive‬
  • Sion (SIR)
    â€Ș66 min drive‬

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Room options

View all photos for Quadruple Room

Quadruple Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Twin Room

Twin Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Single Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Chateau-d'Oex

Hotel Roc et Neige places you within a 10-minute stroll of Chateau-d'Oex-Praz-Perron Cable Car and La Braye. This 3-star hotel has 60 guestrooms and offers free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • Chateau-d'Oex-Praz-Perron Cable Car - 5 min walk - 0.3 miles
  • Chateau d'Oex Ski Resort - 2 min drive - 0.9 miles
  • GruyĂšre Pays-d'Enhaut Regional Nature Park - 9 min drive - 5.9 miles
  • Gstaad Ski Resort - 26 min drive - 10.5 miles
  • Castle of Gruyeres - 27 min drive - 16.5 miles

Getting around

  • ChĂąteau-d'ƒx Station - 6 min walk
  • Sion (SIR) - 79 min drive

Restaurants

  • â€ȘCafĂ© du Cerf - ‬7 min drive
  • â€ȘBuvette de l'Arsat - ‬12 min drive
  • â€ȘHotel du Chamois - ‬7 min drive
  • â€ȘMcCarthy's "Lord of the Burgers - ‬2 min drive
  • â€Șle Chalet - ‬5 min walk

About this property

Hotel Roc et Neige

Mountain ski retreat with restaurant and bar/lounge
Hotel Roc et Neige features a sauna, a rooftop terrace, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this ski hotel include meeting rooms, free newspapers, and a terrace.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include desks and free toiletries.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French, German, Italian, Spanish

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9.8 out of 10, Exceptional, 46 reviews
$186 nightly
The price is $201
Jul 1 - Jul 2
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roc et Neige Restaurant

Things to do

  • Sauna
  • Ski storage

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20 per pet, per day
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 45.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Roc Neige Chateau-d'Oex
Hotel Roc Neige
Roc Neige Chateau-d'Oex
Roc Neige
Hotel Roc et Neige Hotel
Hotel Roc et Neige Chateau-d'Oex
Hotel Roc et Neige Hotel Chateau-d'Oex

Frequently asked questions

Is a free cancellation option available at Hotel Roc et Neige?

Hotel Roc et Neige provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do around Hotel Roc et Neige?

This hotel in Chateau-d'Oex is within a 10-minute walk of Chateau-d'Oex-Praz-Perron Cable Car and La Braye. You'll also find Chateau d'Oex Ski Resort and TĂȘte des Mourriaux within a short drive.

Is there parking available at Hotel Roc et Neige?

Yes, self parking is offered for free at the hotel.

Does Hotel Roc et Neige have a casino at the property?

No, Hotel Roc et Neige doesn't have a casino.

Is there an indoor pool at Hotel Roc et Neige?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Roc et Neige?

Couples will appreciate amenities like a bar, a restaurant, and a sauna at this hotel.

Does Hotel Roc et Neige have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Roc et Neige have a restaurant that serves breakfast?

Yes, Hotel Roc et Neige serves free buffet breakfast at Roc et Neige Restaurant each morning.

Does Hotel Roc et Neige allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Roc et Neige for a fee of CHF 20 per pet, per day.

Does Hotel Roc et Neige have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Roc et Neige?

The closest major airport to Hotel Roc et Neige is Sion (SIR), which is about 19.9 mi away.

Are there rooms with balconies at Hotel Roc et Neige?

No, at Hotel Roc et Neige, there aren't any guestrooms that list a balcony.

Hotel Roc et Neige Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 45 out of 163 reviews
Rating 8 - Good. 83 out of 163 reviews
Rating 6 - Okay. 20 out of 163 reviews
Rating 4 - Poor. 9 out of 163 reviews
Rating 2 - Terrible. 6 out of 163 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon arriving at the property, the guest is met with filthy condition very much unlike what appears in pictures on the site, and in a general state of sad disrepair. The rooms are of hostel not hotel quality. Within minutes of arriving there, it became very clear that I couldn't stay there, and that even though we had prepaid for the reservation and it was not cancelable, I would definitely risk forfeiting my deposit in order to avoid staying there. I immediately began looking for another hotel.
Stayed 1 night in May 2025

10/10 Excellent

Dawn, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast and staf! Amazing comfortable bed and pillow!
Stayed 2 nights in Feb 2025

2/10 Terrible

Samir

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Property is in great location but rooms are outdated. Showers need upgrades Ok , for one night if have no obtions. Night person is not responsible. We requested bedding and she said housekeeping will bring it . They never come.
Stayed 1 night in Jul 2024

8/10 Good

Olena, Fairport

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Amandeep

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience, stay away. We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception. Room has no tea/coffee facility, dark inside and a broken chair. Would never book this again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service

Disappointed

Not helpful staffs .. broken bed frame and no change of towels!
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service

Bad

A hotel with terrible check-in service with zero hospitality and management.
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service

Lovely location but horrible hospitality

I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places
 I just cannot believe what had happened to us in the past days
Stayed 2 nights in Jan 2023

8/10 Good

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Stayed 1 night in Sep 2022

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Dated hotel, ok for a short stay.

The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.
Stayed 1 night in Jan 2022

8/10 Good

Derek

Stayed 1 night in Dec 2021

6/10 Okay

E.H.

Business traveler
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

MICHAEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location. Spacious room , nice breakfast and helpful staff.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at the R et N and it was wonderful again. We came for a writing weekend, during a rainy period, and loved our double room. What is great is that there are amazing hiking trails along the Sarine River just behind the hotel. Cuisine in the large dining room is very good and the place has a lot of character.
Stayed 2 nights in May 2021

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

Wonderful people made a short stay amazing. Almost made us forget about COVID.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpine experience

A large chalet style hotel with a magnificent view of the surrounding Alpine landscape!
Stayed 2 nights in May 2021

10/10 Excellent

ABHAY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roc et Niege

Quaint little hotel close to the main square of Chateau-D’Oex. The single rooms are a little small than what I am used to but the double is good. Magnificent views all around the hotel and I definitely will be going there soon!!
Stayed 1 night in Jul 2020

8/10 Good

Mark, Lausanne, Switzerland

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our two day excursion at the Roc et Neige in the beautiful village of Chateau d'Oex, which is situated in a postcard valley of what are actually considered the "Pre-Alps." The hotel is set up for hikers, skiers, etc., hence the name. We did a long hike to the north on day 1 and a long hike to the south on day 2. We chose to eat dinner in the hotel and loved the cuisine, service, and views of the surrounding mountains. The hotel has a large sitting area/bar and our double room was large, with a separate couch/sitting area, comfortable and clean bed, and magnificent views to the northwest. Breakfast was relatively modest, could do with a few more options for the buffet. In all, this will be our go-to place for a hiking excursion.
Stayed 1 night in Jul 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair price - basic but comfortable

Good basis Swiss resort hotel - clean and comfortable at a fair price
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic property but staff is super friendly and accommodating and everything in the room worked, nice size, all good. Again very basic property.
Stayed 1 night in Aug 2019

6/10 Okay

Ara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Good price thru Expedia; not the easiest place to find at night walking from train station with your luggage; more attention to common area cleanliness - like cleaning mud from hallway floors and walkways, emptying outside trash cans (which did not happen the whole week I was there); pretty noisy between midnight and early morning..too many people coming and going, loud talking, slamming doors, using bathrooms and showers in the middle of the night - like 0230 am! No individual room balcony’s..so could enjoy beautiful sun, air, views unless going to main building and sitting in smoking area outside.
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Great staff, great stay!

Chateau d'Oex is a great hub for families and for nature lovers. The village has a friendly atmosphere, and the staff at Hotel Roc et Neige are very attentive and nice. Simple hotel furniture and amenities. All in all, great staff and a great stay for a laid- back family time!
Stayed 2 nights in Feb 2019

8/10 Good

Sherry

Liked: Cleanliness, staff & service, room comfort

basic, no frills, but sufficient

My room (a single) was small and old fashioned, but I had what I needed. No real complaints. Not far from train station with scenic train ride to Montreaux which I highly recommend. Reasonable price caused me to book. Eating area, including outside balcony, was much more pleasant than room.
Stayed 1 night in Jul 2018