The hotel staff was impolite. Cold shower. No bathroom linens. Many additional costs.
Located in Charleroi City Center, Ibis Charleroi Centre Gare is a leisurely stroll from popular sights such as City Hall of Charleroi and Basilique St-Christophe. This 72-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and free newspapers in the lobby.
For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM. At the end of the day, relax with a drink at the bar/lounge.
Guests can expect free WiFi and flat-screen TVs with cable channels. Safes, phones, and desks are also standard. Housekeeping is available on request.
At Ibis Charleroi Centre Gare, guests have access to free WiFi in public areas, a meeting room, and free newspapers. Self parking is available for EUR 12.50 per day. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities, a water dispenser, and a gift shop.
The hotel staff was impolite. Cold shower. No bathroom linens. Many additional costs.
Dear Sarah, Thanks for posting this comment about us. It saddens us to read that your stay did not meet your expectations. We're really sorry for the oversight concerning the linens. Please don't hesitate to tell that reception about your grievances on the spot so they can act accordingly. We strive to deliver services in line with the Ibis standard. We don't want to let you go with that feeling. Could you contact us in private? We wish you could give us another opportunity to welcome you a better way in a near future.