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Tru by Hilton Chapecó

2.5 star property
Hotel with free breakfast, 10-minute walk to Hospital Unimed

Choose dates to view prices

Photo gallery for Tru by Hilton Chapecó

Reception
Front of property
Dining
In-room safe, individually furnished, desk, laptop workspace
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131
  • Place, Hospital Unimed
    ‪10 min walk‬
  • Place, Colonel Bertaso Square
    ‪12 min walk‬
  • Place, Condá Arena
    ‪19 min walk‬
  • Airport, Chapeco (XAP)
    ‪13 min drive‬

Room options

View all photos for Standard Casal - 1 Cama Queen

Standard Casal - 1 Cama Queen | In-room safe, individually furnished, desk, laptop workspace

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(12 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin - 2 Camas Solteiro

Standard Twin - 2 Camas Solteiro | In-room safe, individually furnished, desk, laptop workspace

Standard Twin - 2 Camas Solteiro

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard PcD - 1 Cama Queen

In-room safe, individually furnished, desk, laptop workspace

Standard PcD - 1 Cama Queen

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

In-room safe, individually furnished, desk, laptop workspace

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Chapecó

Located in Chapeco Centro, Tru by Hilton Chapecó is a leisurely stroll from popular sights such as Hospital Unimed and Colonel Bertaso Square. This 137-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Hospital Unimed - 10 min walk - 0.6 miles
  • Colonel Bertaso Square - 12 min walk - 0.7 miles
  • Santo Antonio Cathedral - 12 min walk - 0.7 miles
  • Marista São Francisco College - 15 min walk - 0.8 miles
  • Condá Arena - 19 min walk - 1.0 mile

Getting around

  • Chapeco (XAP) - 21 min drive

Restaurants

  • ‪Amora café - ‬1 min walk
  • ‪Maria Teresa Restaurante - ‬4 min walk
  • ‪Celeiro Superitália - ‬6 min walk
  • ‪Restaurante Samuray - ‬7 min walk
  • ‪Restaurante Kilo Grill - ‬7 min walk

About this property

Tru by Hilton Chapecó

Hotel with free breakfast, 10-minute walk to Hospital Unimed
Renovated in 2025, Tru by Hilton Chapecó offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for BRL 10 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and 43-inch Smart TVs with cable channels. Other standard amenities include hair dryers, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 283 reviews
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The price is $53
Feb 7 - Feb 8
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (BRL 10 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 70 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó

Frequently asked questions

What can I see around Tru by Hilton Chapecó?

This hotel is situated in Chapeco Centro within a short 14-minute walk of Colonel Bertaso Square and also 18 minutes on foot from Ecoparque. You'll also find Condá Arena and Parque das Palmeiras within a short drive.

How much does it cost to stay at Tru by Hilton Chapecó?

As of Feb 6, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Chapecó on Feb 15, 2026 start from $49.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Tru by Hilton Chapecó?

Yes, parking is offered for BRL 10 per day.

Does Tru by Hilton Chapecó have a casino at the property?

No, Tru by Hilton Chapecó doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Chapecó?

No, there is no indoor pool at this hotel.

Is Tru by Hilton Chapecó a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a 24-hour fitness facility and free breakfast.

Does Tru by Hilton Chapecó have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Chapecó have a restaurant that serves breakfast?

Tru by Hilton Chapecó offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Chapecó allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Chapecó for a fee of BRL 70 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Tru by Hilton Chapecó?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Tru by Hilton Chapecó?

The closest major airport to Tru by Hilton Chapecó is Chapeco (XAP), which is 5.8 mi away (21 minutes by car).

Can I book a room with a balcony at Tru by Hilton Chapecó?

No, you won't find guestrooms with balconies at Tru by Hilton Chapecó.

Tru by Hilton Chapecó Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 121 reviews
Rating 8 - Good. 15 out of 121 reviews
Rating 6 - Okay. 4 out of 121 reviews
Rating 4 - Poor. 1 out of 121 reviews
Rating 2 - Terrible. 3 out of 121 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Saumya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Cristian Emanuel

Liked: Cleanliness, staff & service, amenities
O hotel é muito bom! Novinho, limpo, bom atendimento, café bom também, excelente! Apenas dois pontos complicados: acústica entre dormitórios não é boa e a garagem exige de uma certa habilidade para manobras!
Stayed 1 night in Nov 2025

2/10 Terrible

Cai

Minha reserva não aparece para o hotel, tive dificuldades para fazer o check-in
Stayed 1 night in Nov 2025

10/10 Excellent

ADRIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Otima!
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrícia

Stayed 3 nights in Oct 2025

10/10 Excellent

Joao Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, novo, funcionários muito bons, ágeis, limpeza excelente, localização muito boa,quarto muito bom, não tem o que reclamar. Só o café da manhã poderia ter mais variedades, mas atende bem o necessário para um bom café da manhã.
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Excelente localização
Stayed 1 night in Oct 2025

6/10 Okay

Aloisio

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Quarto limpo, pia do banheiro parece que estava entupindo. Café da manhã nao tinha nenhum pão ou biscoito sem glúten, solicitei porém não recebi
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Espetácular, novo tudo perfeito
Stayed 3 nights in Oct 2025

10/10 Excellent

Josiane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Stayed 2 nights in Oct 2025

10/10 Excellent

Pamela J

Stayed 1 night in Oct 2025

10/10 Excellent

Ricieri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã foi muito bom, com horário amplo. Quarto confortável e equipe muito atenciosa
Stayed 1 night in Oct 2025

10/10 Excellent

Josiane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente moderno, limpo, café da manhã excelente.
Stayed 1 night in Oct 2025

4/10 Poor

Ligia

Business traveler
Disliked: Staff & service
O atendentes muito mal preparados.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lucas

Stayed 1 night in Oct 2025

10/10 Excellent

Daniela

Stayed 1 night in Oct 2025

10/10 Excellent

Géssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã com variedades é ótima hospedagem
Stayed 3 nights in Oct 2025

10/10 Excellent

Pedro

Stayed 3 nights in Oct 2025

10/10 Excellent

Newton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel para o que se propõe em viagens de negócios
Stayed 1 night in Oct 2025

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!! Tudo muito organizado!! Quarto confortável!!
Stayed 1 night in Oct 2025

8/10 Good

Santiago

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se aceptan mascotas, pero hay un costo por día de mascota que no estaba informado en ningún lugar, deberían comunicar claramente eso (aprox 12 usd por día). Lo mismo con el estacionamiento, cobran por día (aprox 2 usd por día) que tampoco está bien comunicado
Stayed 1 night in Oct 2025

10/10 Excellent

Thiago L

Stayed 1 night in Oct 2025

2/10 Terrible

Rogerio

Business traveler
Liked: Cleanliness, staff & service

Desrespeito com o consumidor

Reservei um quarto de casal através do site, com opção de escolha do tipo de quarto no momento da reserva. Porém, fui alocado em um quarto adaptado para cadeirantes sem meu consentimento prévio. O quarto apresenta problemas graves de infraestrutura: o banheiro não possui box por ser para cadeirante e o ralo é inadequado, causando alagamento que se espalha para o quarto. Precisamos secar constantemente o piso e usar várias toalhas no chão para conter a água. Ao reclamar na recepção, a única solução oferecida foi o fornecimento de mais toalhas (somente duas). Fomos obrigados a tomar banhos rápidos para minimizar o transtorno, o que comprometeu significativamente nossa estadia. Problemas identificados: Alteração unilateral do tipo de quarto reservado Falta de informação prévia sobre a mudança Problema estrutural no banheiro (alagamento) Ausência de solução efetiva por parte do hotel Se não havia disponibilidade do quarto reservado, o hotel deveria ter me informado previamente ou mantido disponível apenas os quartos realmente ofertáveis, permitindo que eu decidisse se aceitaria a alternativa ou procuraria outra hospedagem. Considero essa prática desrespeitosa e uma falha na prestação do serviço contratado.
Stayed 1 night in Oct 2025