View all photos for Club Suite, 1 Bedroom (Ambassador)
Club Suite, 1 Bedroom (Ambassador)
1076 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Presidential Suite, 2 Bedrooms
Presidential Suite, 2 Bedrooms
2153 sq ft
2 bedrooms
City view
Sleeps 5
2 Double Beds
View all photos for Suite, 1 Bedroom, Non Smoking
Suite, 1 Bedroom, Non Smoking
700 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed
View all photos for Club Suite, 1 Bedroom, Non Smoking
Club Suite, 1 Bedroom, Non Smoking
753 sq ft
City view
Sleeps 3
1 King Bed
About the neighborhood
Changsha
Located in Kaifu District, Sheraton Changsha Hotel is a leisurely stroll from sights such as Martyrs' Park and Chángshā City Museum. This 4.5-star hotel has 345 guestrooms and offers an indoor pool, free in-room WiFi, and free valet parking.
What's nearby
May Day Square - 15 min walk - 0.8 miles
Hunan Museum - 3 min drive - 1.5 miles
Helong Stadium - 3 min drive - 2.1 miles
Huangxing Walking Street - 4 min drive - 2.1 miles
Hunan University - 7 min drive - 4.4 miles
Getting around
Changsha Railway Station - 13 min drive
Wanjiali Square Station - 14 min drive
Changsha (CSX-Huanghua Intl.) - 34 min drive
Restaurants
八一桥原味粉馆 - 10 min walk
妈妈家恰饭 - 6 min walk
Cin Cin Cucina Italiana - 10 min walk
费大厨辣椒炒肉 泊富店 - 10 min walk
咖啡之翼 Wing's Cafe - 8 min walk
About this property
Sheraton Changsha Hotel
Luxury hotel with 2 restaurants and free valet parking
Sheraton Changsha Hotel features an indoor pool, a children's pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for CNY 450 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect 32-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited onsite parking
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 117 per person
2 restaurants
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Feast
Joy
Things to do
Billiards/pool table
Children's pool
Fitness classes
Gym
Indoor pool
Playground
Sauna
Shopping
Steam room
Table tennis
TV in common areas
Yoga classes
Family friendly
Children's pool
In-room babysitting (surcharge)
Indoor pool
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference center
Meeting rooms
Outdoors
Garden
Terrace
Spa
Facials
In-room massages
Manicures/pedicures
Spa treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
In-room roll-in shower
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Portable bathtub seat
Transfer shower
Visual fire alarm
Wheelchair-accessible gym
Wheelchair-accessible path of travel
More
1 building
31 floors
Ballroom
Banquet hall
Built in 2006
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
No plastic coffee stirrers
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
32-inch LCD TV with cable/satellite channels
Pay movies
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Individual decor
Iron/ironing board
Laptop workspace
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Children and extra beds
Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CNY 318.0 per night
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately CNY 117 per person
Airport shuttle fee: CNY 450 per vehicle (one way)
Rollaway bed fee: CNY 318.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and NETS QR
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Check-in: 2:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, mobile payments, and cash.
Mobile payment options include: Alipay and NETS QR.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Additional information about polices, regulations, and more:
Pool access available from 6:30 AM to 11:30 PM.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Changsha Hotel
Changsha Sheraton
Changsha Sheraton Hotel
Hotel Changsha
Hotel Sheraton Changsha
Sheraton Changsha
Sheraton Changsha Hotel
Sheraton Hotel Changsha
Changsha Sheraton
Sheraton Changsha Hotel Hotel
Sheraton Changsha Hotel Changsha
Sheraton Changsha Hotel Hotel Changsha
Frequently asked questions
Is free cancellation available at Sheraton Changsha Hotel?
Sheraton Changsha Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.
What can I see around Sheraton Changsha Hotel?
This hotel is situated in Kaifu District within a short 16-minute walk of May Day Square and also 7 minutes on foot from Martyrs' Park. You'll also find Huangxing Walking Street and Helong Stadium within a short drive.
Is there parking available at Sheraton Changsha Hotel?
Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited, electric car charging is also available.
Is there a spa at Sheraton Changsha Hotel?
Spa services at the hotel include mani/pedis, facials, and massages.
Does Sheraton Changsha Hotel have a casino?
No, Sheraton Changsha Hotel doesn't have a casino.
Will I find an indoor pool at Sheraton Changsha Hotel?
Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 11:30 PM.
Is Sheraton Changsha Hotel a good place to stay for couples?
There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.
Does Sheraton Changsha Hotel have a hot tub?
Yes, some guestrooms at this hotel feature private indoor spa tubs.
Does Sheraton Changsha Hotel have a restaurant with a breakfast menu?
Yes, Sheraton Changsha Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.
Will Sheraton Changsha Hotel allow pets to stay for free?
No, pets aren't allowed at Sheraton Changsha Hotel.
Are there connecting rooms at Sheraton Changsha Hotel?
Yes, you can book connecting guestrooms at this hotel for your group or family vacation.
How close is the airport from Sheraton Changsha Hotel?
The closest major airport to Sheraton Changsha Hotel is Changsha (CSX-Huanghua Intl.), which is 17.1 mi away (34 minutes by car).
Are there rooms with balconies that I can book at Sheraton Changsha Hotel?
No, there aren't any guestrooms with balconies at Sheraton Changsha Hotel.
Does Sheraton Changsha Hotel have a wedding venue on site?
There are wedding services available at Sheraton Changsha Hotel if that's in your vacation plans.
Sheraton Changsha Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
1. Lobby was so spectacular, check-in was fast and friendly with welcome snack
2. Room amenities were renovated and clean
3. Breakfast was very tasted with Changsha cuisine locally
4. The garden in the sky walkable very relaxing
Wei
Stayed 1 night in Jul 2025
10/10 Excellent
isabella
Jun 11, 2025
isabella
Stayed 1 night in May 2025
6/10 Okay
Meng Cheng
Traveled with family
Jun 8, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Lots noise from other rooms when I was staying at rm 3004.
The central heating is far too warm and felt suffocating and sweating. The temperature setting was around 26-30c which is not ideal and definitely not the right setting. Sheraton should have a standard data on suitability ambient temperature for public.
Never get wrong to choose Sheraton in China because of good location, service excellent throughout all level, staff always warm and caring. Morning breakfast buffet is good with lots of varieties. I enjoyed my stay in Sheraton
It takes more than 15minutes to checkout even in the early morning, each of the guest takes the same long time, don't how the staff trained for doing checkout.
Concierge is not friendly at all, especially asking restaurants or for an umbrella during raining day.
Location is good, but staff can be more friendly. Been to six different hotels on this trip, the staff at all other hotels are much more friendly with greetings and smiles on their faces, but staff at this hotel are disappointing: cold and avoid contacts with customers.
I feel that this hotel has the potential to be something good, but it just seems very mismanaged. The staff were rude especially when it was their technical issues due to their EFTPOS not working. On top of that particular incident, there was general rudeness and a sense that I was more of a burden to them. The room is very spacious and the beds were very comfortable to sleep on. But the general rudeness left a sour taste in my mouth.
This Sheraton is one of the best hotels in this very large Chinese city. The entire experience in the hotel is 1st class. I definitely enjoyed the stay. However, the food available at the hotel restaurant is overpriced. Coffee in the hotel cost about $8 per cup...and its not as good as the typical coffee shop chains in the US. For a Chinese city, this hotel is super great. It is quite a long taxi ride from the high-speed rail station.
All of the staff are exceptionally accommodating and want you to have the best experience possible. The rooms are very spacious and clean and the hotel's location is very walkable.
Power outlet for my notebook PC adaptor was not compatible. since mine has 3 pin plugs for 110V, but hotel's outlet has 2 holes only so physically. Changsha's power systems look like same, as I saw it at a vendor's meeting room too.