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Mercure Cayenne Royal Amazonia Hotel

4.0 star property

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Photo gallery for Mercure Cayenne Royal Amazonia Hotel

Interior entrance
Bar (on property)
Sauna, hot tub, Turkish bath, body treatments, body wraps, body scrubs
Bar (on property)
2 restaurants, lunch, dinner served; local cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
45 Rue De L'Ara Bleu, Route De ZĂ©phir, Cayenne, 97300
  • Place, Montjoly Beach
    â€Ș18 min walk‬
  • Place, Botanical Gardens
    â€Ș4 min drive‬
  • Place, Cayenne Hospital
    â€Ș4 min drive‬
  • Airport, Cayenne (CAY-Cayenne - FĂ©lix EbouĂ©)
    â€Ș20 min drive‬

Room options

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Classic Twin Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed

  • 441 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Cayenne

Located within a mile (2 km) of Montjoly Beach, Mercure Cayenne Royal Amazonia Hotel is within 2 miles (3 km) of Cyno Garde. This 4-star hotel has 134 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cyno Garde - 17 min walk - 0.9 miles
  • Montjoly Beach - 18 min walk - 1.0 mile
  • Botanical Gardens - 4 min drive - 1.4 miles
  • Cayenne Hospital - 4 min drive - 1.7 miles
  • Place des Palmistes - 8 min drive - 2.5 miles

Getting around

  • Cayenne (CAY-Cayenne - FĂ©lix EbouĂ©) - 31 min drive

Restaurants

  • â€ȘLe Mekong - ‬4 min drive
  • â€ȘLes Palmistes - ‬6 min drive
  • â€Șla villa - ‬6 min drive
  • â€ȘMcDonald's - ‬5 min drive
  • â€ȘKim Loong - ‬6 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

At Mercure Cayenne Royal Amazonia Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include minibars, laptop-compatible safes, and desks. Change of towels is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Royal has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Brasserie Royale
  • Royal Sushi

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number FR93602036444

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Frequently asked questions

Is free cancellation available at Mercure Cayenne Royal Amazonia Hotel?

Mercure Cayenne Royal Amazonia Hotel provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Mercure Cayenne Royal Amazonia Hotel?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Mercure Cayenne Royal Amazonia Hotel on Apr 11, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Mercure Cayenne Royal Amazonia Hotel?

This hotel is located in Cayenne, close to Montjoly Beach, Place des Palmistes, and Musée Alexandre-Franconie. You'll also find Tourism Office and Grand Matoury Nature Reserve within a short drive.

Is there parking available at Mercure Cayenne Royal Amazonia Hotel?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Mercure Cayenne Royal Amazonia Hotel?

Spa Royal is the hotel's spa and services include body wraps, massages, mani/pedis, and facials.

Does Mercure Cayenne Royal Amazonia Hotel feature a casino?

No, Mercure Cayenne Royal Amazonia Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Cayenne Royal Amazonia Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Mercure Cayenne Royal Amazonia Hotel?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a poolside bar.

Are there hot tubs at Mercure Cayenne Royal Amazonia Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Mercure Cayenne Royal Amazonia Hotel have a restaurant that serves breakfast?

Yes, Mercure Cayenne Royal Amazonia Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mercure Cayenne Royal Amazonia Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Mercure Cayenne Royal Amazonia Hotel.

Are there connecting rooms at Mercure Cayenne Royal Amazonia Hotel?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Mercure Cayenne Royal Amazonia Hotel?

The closest major airport to Mercure Cayenne Royal Amazonia Hotel is Cayenne (CAY-Cayenne - Félix Eboué), which is 13.4 mi away (31 minutes by car).

Are there rooms with balconies at Mercure Cayenne Royal Amazonia Hotel?

Yes, some guestrooms at Mercure Cayenne Royal Amazonia Hotel offer a balcony.

Mercure Cayenne Royal Amazonia Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 73 out of 187 reviews
Rating 8 - Good. 79 out of 187 reviews
Rating 6 - Okay. 23 out of 187 reviews
Rating 4 - Poor. 7 out of 187 reviews
Rating 2 - Terrible. 5 out of 187 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

megillo

Stayed 1 night in Oct 2025

6/10 Okay

Luis, Lenexa

Business traveler
Liked: Property conditions & facilities
Never go back
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Marcus

Liked: Cleanliness
Stayed 6 nights in Jan 2024

10/10 Excellent

Prabhjot

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Stayed 1 night in Nov 2023

8/10 Good

Charles H

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

cedric

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel in French Guyane

Overall a good option for a stay in Guyane. Well located, good food, good AC in the rooms, good wifi speed, and friendly staff; however, I wished they had more resources to help people who don't speak French (like car services and recommendations)

6/10 Okay

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but spotty amenities

The hotel is nice and the staff is friendly. Nonetheless, when I checked in I was told the WiFi was down and would be up in about an hour." Later that day it was going to be up "tomorrow." Three days later I checked out without having access to WiFi--and no business center. The second night I was there the Hotel booked both its restaurants for a private party, without telling the guests. They also shut down rtoom service for the night so ,,, no food. The hotel is away from the downtown and there was no option within walking distance. Hungry night. Also, when it rained the satellite dish went out -- no TV.

10/10 Excellent

Edson

Stayed 1 night in Dec 2025

8/10 Good

MORVAN

Stayed 4 nights in Dec 2025

8/10 Good

Thomas

Stayed 2 nights in Nov 2025

8/10 Good

ANDREA

Business traveler
Liked: Cleanliness, staff & service, amenities
Buen hotel
Stayed 2 nights in Oct 2025

6/10 Okay

carl

Business traveler
Disliked: Cleanliness
Il faut réaménager l'hotel, beaucoup de potentiel mais accueil médiocre, finissions en mauvais état, une alarme déclenché dont s'avérant fausse alerte, bréf, dommage d'hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Julien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment rien a dire de plus que excellent !! Le sourire et les attentions sont lĂ  , le cadre est beau et calme
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexandra et Thomas

Business traveler
Liked: Room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Frédéric

Stayed 2 nights in Aug 2025

10/10 Excellent

Romuald

Liked: Cleanliness, property conditions & facilities, room comfort

Petit déjeuner et hygiÚne

Le petit dĂ©jeuner est de moins bonne qualitĂ© en l’occurrence les jus de fruits, c’est de la poudre diluĂ©e de mauvais goĂ»t Il y a de gros efforts Ă  faire sur la gestion des plateaux repas en chambre que l’on retrouve dans les couloirs C’est fort dĂ©sagrĂ©able pour un hĂŽtel de ce standing
Stayed 1 night in Aug 2025

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

franz

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Berlin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

stephy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025