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Mercure Cayenne Royal Amazonia Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Mercure Cayenne Royal Amazonia Hotel

Outdoor pool, sun loungers
Bar (on property)
Bar (on property)
Sauna, hot tub, Turkish bath, body treatments, body wraps, body scrubs
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300
  • Place, Cyno Garde
    ‪17 min walk‬
  • Place, Montjoly Beach
    ‪18 min walk‬
  • Place, Cayenne Hospital
    ‪4 min drive‬
  • Airport, Cayenne (CAY-Cayenne - Félix Eboué)
    ‪20 min drive‬

Room options

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Classic Room, Multiple Beds

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Classic Twin Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed with Sofa bed

  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Cayenne

Mercure Cayenne Royal Amazonia Hotel is located within a mile (2 km) of Montjoly Beach and Cyno Garde. This 4-star hotel has 134 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cyno Garde - 17 min walk - 0.9 miles
  • Montjoly Beach - 18 min walk - 1.0 mile
  • Botanical Gardens - 4 min drive - 1.4 miles
  • Cayenne Hospital - 4 min drive - 1.7 miles
  • Musée Alexandre-Franconie - 8 min drive - 2.5 miles

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué) - 27 min drive

Restaurants

  • ‪Le Mekong - ‬5 min drive
  • ‪Les Palmistes - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Kim Loong - ‬6 min drive
  • ‪Kase Mimi - ‬4 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

Family-friendly hotel with 2 restaurants and a full-service spa
At Mercure Cayenne Royal Amazonia Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include minibars, laptop-compatible safes, and desks. Change of towels is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Royal has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Similar properties

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Ibis Styles Cayenne Centre Amazonia (Ouverture Juin 2024)
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
8.4 out of 10, Very Good, 32 reviews
$149 nightly
The price is $153
Jan 2 - Jan 3, 2026
Total with taxes and fees
Ibis Styles Cayenne Centre Amazonia (Ouverture Juin 2024)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Brasserie Royale
  • Royal Sushi

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number FR93602036444

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Frequently asked questions

Is free cancellation available at Mercure Cayenne Royal Amazonia Hotel?

Mercure Cayenne Royal Amazonia Hotel provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around Mercure Cayenne Royal Amazonia Hotel?

This hotel is located in Cayenne, close to Montjoly Beach, Place des Palmistes, and Musée Alexandre-Franconie. You'll also find Tourism Office and Fort Ceperou within a short drive.

Is parking available on site at Mercure Cayenne Royal Amazonia Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Mercure Cayenne Royal Amazonia Hotel?

Spa Royal is the hotel's spa and services include body wraps, mani/pedis, facials, and massages.

Does Mercure Cayenne Royal Amazonia Hotel feature a casino?

No, Mercure Cayenne Royal Amazonia Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Cayenne Royal Amazonia Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Mercure Cayenne Royal Amazonia Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 2 restaurants.

Are there hot tubs at Mercure Cayenne Royal Amazonia Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Mercure Cayenne Royal Amazonia Hotel have a restaurant that serves breakfast?

Yes, Mercure Cayenne Royal Amazonia Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mercure Cayenne Royal Amazonia Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Mercure Cayenne Royal Amazonia Hotel.

Are there connecting rooms at Mercure Cayenne Royal Amazonia Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Mercure Cayenne Royal Amazonia Hotel?

The closest major airport to Mercure Cayenne Royal Amazonia Hotel is Cayenne (CAY-Cayenne - Félix Eboué), which is 13.6 mi away (27 minutes by car).

Can I book a room with a balcony at Mercure Cayenne Royal Amazonia Hotel?

Yes, some guestrooms at Mercure Cayenne Royal Amazonia Hotel offer a balcony.

Mercure Cayenne Royal Amazonia Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 67 out of 173 reviews
Rating 8 - Good. 75 out of 173 reviews
Rating 6 - Okay. 19 out of 173 reviews
Rating 4 - Poor. 7 out of 173 reviews
Rating 2 - Terrible. 5 out of 173 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Luis, Lenexa

Business traveler
Liked: Property conditions & facilities
Never go back
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Marcus

Liked: Cleanliness
Stayed 6 nights in Jan 2024

10/10 Excellent

Prabhjot

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Stayed 1 night in Nov 2023

8/10 Good

Charles H

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

cedric

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel in French Guyane

Overall a good option for a stay in Guyane. Well located, good food, good AC in the rooms, good wifi speed, and friendly staff; however, I wished they had more resources to help people who don't speak French (like car services and recommendations)

6/10 Okay

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but spotty amenities

The hotel is nice and the staff is friendly. Nonetheless, when I checked in I was told the WiFi was down and would be up in about an hour." Later that day it was going to be up "tomorrow." Three days later I checked out without having access to WiFi--and no business center. The second night I was there the Hotel booked both its restaurants for a private party, without telling the guests. They also shut down rtoom service for the night so ,,, no food. The hotel is away from the downtown and there was no option within walking distance. Hungry night. Also, when it rained the satellite dish went out -- no TV.

10/10 Excellent

christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Frédéric

Stayed 2 nights in Aug 2025

10/10 Excellent

Romuald

Liked: Cleanliness, property conditions & facilities, room comfort

Petit déjeuner et hygiène

Le petit déjeuner est de moins bonne qualité en l’occurrence les jus de fruits, c’est de la poudre diluée de mauvais goût Il y a de gros efforts à faire sur la gestion des plateaux repas en chambre que l’on retrouve dans les couloirs C’est fort désagréable pour un hôtel de ce standing
Stayed 1 night in Aug 2025

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

franz

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Berlin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

stephy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had the opportunity to stay at the Mercure Cayen

I had the opportunity to stay at the Mercure Cayenne Royal Amazonia Hotel, and it was a very positive experience overall. The hotel is modern, clean, and well-located, making it an excellent base for both business and leisure travelers visiting Cayenne. The staff was attentive and courteous, and most spoke both French and English, which made communication smooth. The rooms are spacious and well-equipped, featuring comfortable beds, strong air conditioning, and amenities such as a minibar, safe, and a large desk. The bathrooms are modern and clean, with good water pressure and hot water available at all times. The Wi-Fi worked well throughout the property, including in the rooms, which was important for my work. The breakfast buffet offered a good selection of fresh fruit, breads, pastries, and hot items — a nice mix of local and international options. One of the highlights was the pool and spa area, which provided a great space to relax after a long day. There’s also a fitness center and an on-site restaurant with refined dining options. A minor downside is that the hotel is a bit outside the city center, but taxis are available and the area is quiet and secure. In summary, the Mercure Royal Amazonia stands out as one of the best hotel options in French Guiana — modern, clean, comfortable, and with great service. I would definitely stay here again.
Stayed 4 nights in May 2025

8/10 Good

Alexandra

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 3 nights in May 2025

10/10 Excellent

LERYCHARD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propre Personnel agréable Décoration et entretien partie commune assez moyen
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cda séjour

Séjour Affaires Hôtel Mercure propre confortable situé dans en endroit calme sans bruit Je séjourne tous les ans depuis 4 ans 2 restaurants un cuisine asiatique sushis et l’autre traditionnel Employés attentionnés Je retourne
Stayed 4 nights in Mar 2025

10/10 Excellent

Hakon

Stayed 1 night in Apr 2025

8/10 Good

Frédéric

Stayed 3 nights in Mar 2025

10/10 Excellent

Sophie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un des plus beaux hôtels de Cayenne. Loin des trafics le matin. Très bonne accessibilité.
Stayed 3 nights in Jan 2025