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Carlisle Station Hotel, Sure Hotel Collection by BW

3.0 star property
Victorian hotel with a 24-hour front desk and a restaurant

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Photo gallery for Carlisle Station Hotel, Sure Hotel Collection by BW

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets
Reception
Pub
Point of interest
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
Court Square, Carlisle, England, CA1 1QY
  • Carlisle Cathedral
    ‪8 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪12 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

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Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, Internet, bed sheets

Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds) | Desk, iron/ironing board, Internet, bed sheets

Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Carlisle

Carlisle Station Hotel, Sure Hotel Collection by BW places you within a 15-minute stroll of popular sights such as Carlisle Cathedral and AMF Bowling. This 70-room, 3-star hotel welcomes guests with conveniences like a restaurant, coffee/tea in a common area, and express check-out.

What's nearby

  • Carlisle Cathedral - 8 min walk - 0.4 miles
  • The Sands Centre - 12 min walk - 0.7 miles
  • Carlisle Castle - 12 min walk - 0.7 miles
  • Brunton Park - 19 min walk - 1.0 mile
  • Carlisle Racecourse - 6 min drive - 2.7 miles

Getting around

  • Carlisle Station - 1 min walk
  • Newcastle Intl. Airport (NCL) - 79 min drive

Restaurants

  • ‪The William Rufus - ‬1 min walk
  • ‪Woodrow Wilson (Wetherspoon) - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪BrewDog Carlisle - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

Carlisle Station Hotel, Sure Hotel Collection by BW

Victorian hotel with a 24-hour front desk and a restaurant
Guests of Carlisle Station Hotel, Sure Hotel Collection by BW enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is available for GBP 12 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and wedding services.
Guests can expect to find 32-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, ironing boards, and desks are also standard.

Languages

English

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 12 per day)
  • Limited onsite parking

Food and drink

  • Weekend English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brasserie Breakfast Room
  • Main Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle

Frequently asked questions

What is there to do close to Carlisle Station Hotel, Sure Hotel Collection by BW?

This hotel in Carlisle is within a 10-minute walk of Carlisle Cathedral, Green Market, and Carlisle Guildhall. You'll also find Bitts Park and The Sands Centre less than a mile away.

Is parking available on site at Carlisle Station Hotel, Sure Hotel Collection by BW?

Yes, parking is offered for GBP 12 per day.

Does Carlisle Station Hotel, Sure Hotel Collection by BW include a casino on the premises?

No, Carlisle Station Hotel, Sure Hotel Collection by BW doesn't have a casino.

Is there an indoor pool at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Carlisle Station Hotel, Sure Hotel Collection by BW?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars with free items and city views.

Are there hot tubs at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, this hotel doesn't have a spa tub.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a restaurant that serves breakfast?

Yes, Carlisle Station Hotel, Sure Hotel Collection by BW serves an English breakfast for a surcharge on weekend mornings at Brasserie Breakfast Room.

Does Carlisle Station Hotel, Sure Hotel Collection by BW allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Carlisle Station Hotel, Sure Hotel Collection by BW for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Carlisle Station Hotel, Sure Hotel Collection by BW?

The closest major airport to Carlisle Station Hotel, Sure Hotel Collection by BW is Carlisle (CAX), which is 7.9 mi away (19 minutes by car).

Can I book a room with a balcony at Carlisle Station Hotel, Sure Hotel Collection by BW?

No, at Carlisle Station Hotel, Sure Hotel Collection by BW, there aren't any guestrooms that list a balcony.

Does Carlisle Station Hotel, Sure Hotel Collection by BW have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Carlisle Station Hotel, Sure Hotel Collection by BW.

Carlisle Station Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 1000 reviews
Rating 8 - Good. 345 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 121 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very friendly and helpful
Stayed 2 nights in Mar 2025

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl at the reception very helpful with the car park in general very nice wee hotel
Stayed 1 night in Mar 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Edina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always,very helpful and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Station Hotel purely because of its proximity to the railway station but found it such an enjoyable experience that we are already planning a return visit. It is an old building, part of the historic centre of the city, and at the moment there is a certain amount of traffic disruption because of a genera[ upgrading of the area but we were not ina car and were not effected by this, Very friendly, helpful staff bit on the desk and around the hotel. Tajnk you for a lovely visit.
Stayed 1 night in Mar 2025

6/10 Okay

Gareth

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Carlisle central next to station and csr parking

Once again I arrived fairly late and left relatively early so only had contact with 3 staff around reception who were all great. The room was roasting when I got in (not a complaint as the radiators were easy to control and better than being the other way round. No remote for the TV and being late I couldn't be bothered to ask. The bathroom was very tired and could do with modernising. Hotel is right next to the station in the the centre of town so very convenient with paid parking next to the hotel too.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric, Poulton-le-Fylde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Excellent hotel, and next to the train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen, Kendal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and a comfy bed.
Stayed 1 night in Mar 2025

8/10 Good

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Anita

Traveled with partner
Liked: Staff & service
Great location. However the bathroom is in need of updating bed very hard. Was not happy being woke at 7 am with the bins being emptied under my window.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of decent eating establishments nearby.... But that isn't the hotel's fault
Stayed 1 night in Feb 2025

8/10 Good

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Tropical in Carlisle!

Stayed here some years ago, hotel much improved but please turn the heat down!
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Lobely staff toom hotel outside lots of prople hanging around
Stayed 1 night in Feb 2025

6/10 Okay

angus

Business traveler
Disliked: Amenities
Hotel staff did not advise the car park next to the hotel .. if parking up for the evening and following morning its tariff is done daily so for an overnight stay it’s going to cost £25 …
Stayed 1 night in Feb 2025

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Malcolm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good..

Really good - only downside was getting salad with my cooked breakfast !
Stayed 1 night in Jan 2025

10/10 Excellent

Wilson, Wigton

Stayed 1 night in Jan 2025

4/10 Poor

Cathy

Stayed 3 nights in Jan 2025