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Hotel El Arroyo

3.0 star property
Hotel in Caracas with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel El Arroyo

Restaurant
Bar (on property)
Premier Room | Premium bedding, down comforters, memory foam beds
Terrace/patio
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Avenida Lecuna, de Reducto a Miracielos, Caracas, CAPITAL REGION, 1014
  • Place, Caracas Square
    ‪3 min walk‬
  • Place, Libertador Simon Bolivar House
    ‪10 min walk‬
  • Place, Caracas Cathedral
    ‪12 min walk‬
  • Airport, Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪23 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | Premium bedding, down comforters, memory foam beds

Comfort Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room

Premium bedding, down comforters, memory foam beds

Premier Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down comforters, memory foam beds

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, down comforters, memory foam beds

Deluxe Quadruple Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, memory foam beds

Triple Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Elite Room

Premium bedding, down comforters, memory foam beds

Elite Room

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Caracas

Located in Centro Sur, Hotel El Arroyo is adjacent to Basilica of Santa Teresa and within a 10-minute stroll of Caracas Square. This 40-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Caracas Square - 3 min walk - 0.2 miles
  • Libertador Simon Bolivar House - 10 min walk - 0.6 miles
  • Caracas Cathedral - 12 min walk - 0.7 miles
  • Centro Comercial Ciudad Tamanaco - 8 min drive - 5.7 miles
  • Sambil Caracas Commercial Center - 8 min drive - 5.1 miles

Getting around

  • Teatros Station - 1 min walk
  • Caracas Station - 19 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 35 min drive

Restaurants

  • ‪Tropi Burger - ‬8 min walk
  • ‪Wendy’s - ‬9 min walk
  • ‪La Viñateria - ‬4 min walk
  • ‪Carmelo Pizza Qta.Crespo - ‬6 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Hotel El Arroyo

Hotel in Caracas with a 24-hour front desk and a coffee shop
At Hotel El Arroyo, guests have access to free WiFi in public areas. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and 43-inch Smart TVs with cable channels. Relax in the rainfall shower, then climb into a memory foam bed with premium linens and a pillow menu. Wardrobes or closets are also included.

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Hotel Grand Galaxie
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very Good, 7 reviews
$36 nightly
The price is $42
Nov 5 - Nov 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 9 for adults and USD 9 for children
  • Pet deposit: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

What's there to do near Hotel El Arroyo?

This hotel is situated in Centro Sur, just steps from Basilica of Santa Teresa and Simon Bolivar Center Towers, and within a short walk of Caracas Square. You'll also find Libertador Simon Bolivar House and Plaza Bolívar less than a mile away.

Will I be able to park at Hotel El Arroyo?

No, there isn't parking available at the hotel.

Does Hotel El Arroyo have a casino?

No, Hotel El Arroyo doesn't have a casino.

Is there an indoor pool at Hotel El Arroyo?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel El Arroyo?

Amenities that appeal to couples at this hotel include a memory foam mattress, a rainfall showerhead, and a smart TV.

Does Hotel El Arroyo have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel El Arroyo have a restaurant with a breakfast menu?

Yes, Hotel El Arroyo serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hotel El Arroyo allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hotel El Arroyo.

Does Hotel El Arroyo have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel El Arroyo?

The closest major airport to Hotel El Arroyo is Caracas (CCS-Simon Bolivar Intl. of Maiquetia), which is 15.9 mi away (35 minutes by car).

Can I book a room with a balcony at Hotel El Arroyo?

No, there aren't any guestrooms with balconies at Hotel El Arroyo.

Reviews

Hotel El Arroyo Reviews

7.2

Good

8.0/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 4 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

Reviews

8/10 Good

Fernando

Liked: Cleanliness, room comfort
Sold, value hotel. The parking is quite narrow but manageable
Stayed 1 night in Jul 2025

8/10 Good

NÓRA NEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo mesmo fora do horário convencional; Café da manhã bom e versátil; Equipe excelente; Boa localização Não gostei: Não conseguimos água quentinha p/banho
Stayed 9 nights in Sep 2025

2/10 Terrible

Waseem, Port of Spain

Business traveler
Disliked: Property conditions & facilities
The rooms are very dated, blankets are like window curtains, the wifi tv connection is very slow, aside from traffic outside, the noise level inside the hotel is very loud, kids running and shouting loud at late hours in the night. They charged me an additional 10usd for a bathroom towel because the one I had got damaged and I threw it out.
Stayed 2 nights in Jul 2025

6/10 Okay

John, Ottawa

Business traveler, Traveled with family
Close to SAIME. Nice panadería. Safe parking. Loud (near busy street) though.
Stayed 1 night in Jul 2025

8/10 Good

Janio, Prague

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but comfortable and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Keila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!! Excepcional
Stayed 2 nights in Jun 2025

10/10 Excellent

anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
goo
Stayed 1 night in Mar 2025

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atencion
Stayed 3 nights in Oct 2025

4/10 Poor

Miguel

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Desagradable

Stayed 2 nights in Aug 2025