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Universal Hotel Castell Royal

Property class: 4

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Photo gallery for Universal Hotel Castell Royal

A balcony with wicker chairs and a table overlooking a beach with umbrellas and a pool.
A buffet with various desserts and beverages, modern pendant lighting, and a stone wall backdrop.
A resort with a swimming pool, beach, and ocean view.
A hotel room with a bed, bedside table, and a desk with two glasses. There is a view of the ocean through a large window.
A beach resort with a pool, sun loungers, and a view of the sea.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Calle Costa i Llobera, Canyamel, Capdepera, Mallorca, 7589
  • Place, Playa de Canyamel
    ‪3 min walk‬
  • Place, coves d'Artà
    ‪14 min walk‬
  • Place, Canyamel Golf
    ‪9 min drive‬

Room options

View all photos for Double Room, Sea View

A hotel room with a bed, bedside table, and a desk with two glasses. There is a view of the ocean through a large window.

Double Room, Sea View

9.4 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Sea View (2 Adults + 1 Child)

A hotel room with a bed, a desk, a chair, a sofa, and a view of the sea.

Junior Suite, Sea View (2 Adults + 1 Child)

  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, Sea View

A modern bedroom with a bed, nightstands, a wall-mounted lamp, a wooden door, and a decorative wall piece.

Junior Suite, Sea View

  • Sea view
  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child)

A hotel room with a bed, bedside table, and a desk with two glasses. There is a view of the ocean through a large window.

Double Room, Sea View (2 Adults + 1 Child)

  • Sea view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Panoramic Room, Sea View

A hotel room with a bed, bedside table, and a desk with two glasses. There is a view of the ocean through a large window.

Panoramic Room, Sea View

  • Sea view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Canal View

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Family Room, Canal View

  • Canal view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Large Twin Sofa Bed

View all photos for Family Room, Canal View (2 Adults + 2 Children)

A modern hotel room with a bed, a sofa, a wooden nightstand, and a large window with curtains.

Family Room, Canal View (2 Adults + 2 Children)

  • Canal view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Large Twin Sofa Bed

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About the neighborhood

Capdepera

Universal Hotel Castell Royal places you next to Playa de Canyamel and within a mile (2 km) of coves d'Artà. This 126-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Playa de Canyamel - 3 min walk - 0.2 miles
  • coves d'Artà - 14 min walk - 0.7 miles
  • Canyamel Golf - 9 min drive - 1.3 miles
  • Claper des Gegant - 15 min drive - 7.2 miles
  • Playa de Muro - 44 min drive - 28.5 miles

Getting around

  • Manacor Station - 25 min drive
  • Palma de Mallorca Airport (PMI) - 74 min drive

Restaurants

  • ‪Isabel - ‬5 min walk
  • ‪Cucum Beach House - ‬11 min drive
  • ‪S'oranella - ‬9 min drive
  • ‪Na Taconera Restaurant - ‬13 min drive
  • ‪Arenal de Canyamel - ‬3 min walk

About this property

Universal Hotel Castell Royal

Guests of Universal Hotel Castell Royal enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for EUR 15 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this golf hotel include a computer station, an arcade/game room, and a terrace.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Furnished balconies, refrigerators, and phones are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 20 and May 03.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 15 per person (one-way)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Universal Hotel Castell Royal Capdepera
Universal Hotel Castell Royal
Universal Castell Royal Capdepera
Universal Castell Royal
Universal Castell Royal
Universal Hotel Castell Royal Hotel
Universal Hotel Castell Royal Capdepera
Universal Hotel Castell Royal Hotel Capdepera

Frequently asked questions

Are free cancellation options available at Universal Hotel Castell Royal?

Universal Hotel Castell Royal offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Universal Hotel Castell Royal?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at Universal Hotel Castell Royal on Oct 23, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Universal Hotel Castell Royal?

This hotel is located in Capdepera, just steps from Playa de Canyamel. You'll also find Torre de Canyamel and Canyamel Golf within a short drive.

Does Universal Hotel Castell Royal feature a casino on the premises?

No, Universal Hotel Castell Royal doesn't have a casino.

Is there an indoor pool at Universal Hotel Castell Royal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Universal Hotel Castell Royal feature a restaurant that includes a breakfast menu?

No, Universal Hotel Castell Royal doesn't have a restaurant that serves breakfast.

Does Universal Hotel Castell Royal allow pets to stay free of charge?

No, pets aren't allowed at Universal Hotel Castell Royal.

Universal Hotel Castell Royal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 151 reviews
Rating 8 - Good. 64 out of 151 reviews
Rating 6 - Okay. 13 out of 151 reviews
Rating 4 - Poor. 4 out of 151 reviews
Rating 2 - Terrible. 0 out of 151 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view! Nice rooms, the food, and service are all very good. Overall, recommended.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again. The sea view from the room was dreaming, and you cannot be any closer to the beach! The room was very nice, new and comfortable. The breakfast buffet was delicious. The water fountains available to refill your water bottle were a really nice touch and made our stay even more comfortable. We also got a late check out for a reasonable fee, the perfect solution as we were flying back late in the evening.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect vacation!
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Amenities
Great location. Clean rooms. Friendly staff
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, but the pool was FREEZING!! Food was great, staff was friendly and helpful.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. The staff were friendly and helpful throughout my visit. The room was comfortable and well-equipped, with a beautiful sea view that really stood out. Breakfast offered a good variety and was fresh each morning. The cleaning service was consistent and kept everything spotless. I’d definitely recommend this place for a relaxing stay.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies running the desk during the day are top notch, truly professional. Kind and attentive. We had an excellent stay and would definitely recommend this hotel.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great time!

Great time! Super attentive staff. Fun entertainment. Everything was very clean and well taken care of. Not overcrowded or noisy.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good time at this hotel. It was clean But not much to do in the evenings. Food was ok, we took full board which was added with no cost to the nightly rate. You get what you paid for. With a car we were able to drive the island but it is to big so lots of driving time.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absence of drinks in the fridge, no breakfast in the room, bar with ridiculous closing times, paid pool loungers, hotel closing at night!! could be two stars for the services offered
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception areas were immaculate and the staff so warm and friendly. Such a simple process accompanied with a glass of champage or orange juice to wind down with and take in the hotel information. We had a seaview room and it was exactly that. Not just a glimpse like you get at some hotels but an unobstructed 180° view which also included a view over the pool. Our room was spacious and spotlessly clean with a full range of toiletries, hairdryer, fridge, water jug, glasses and free to use safe. The balcony had a table, chairs and a drying rack. Outside the room there was recycling pods and on each even numbered floor the was a free to use chilled freshwater fountain. The dining room was well laid out with plenty of room to sit comfortably and flexible enough to accommodate any group size. Staff were on hand to take drinks orders and clear tables and did so in a most polite, polished and efficient manner. The food at every meal time was excellent. There were plenty of options to cater for all tastes and dietary requirements with a variety of fresh cooked to order items each meal time too. Drinks by the pool were served to your sun lounger from the bar or alternatively there is a beach bar just a matter of yards away. Beach sun loungers and towels all available to hire for a very reasonable day or weekly rate. Overall we had a wonderful 5 night stay and wouldn't hesitate to return and recommend to all.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre et pratique avec vue sur mer, personnel sympathique.
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Missnöjda med maten men resten FANTASTISKT

Vi hade en fantastisk vistelse. Läget är otroligt vid en vacker sandstrand omgiven av ännu vackrare berg. Städningen var toppen och personalen trevlig. Frukosten var bra, men tyvärr levde resten av maten absolut inte upp till förväntan (vi hade all inclusive). Maten vid strandbaren var rent av hemsk. Väldigt välgjorda drinkar dock!
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belles prestations (confort, repas, service) et très bel emplacement !
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wahnsinnsbucht, tolles Hotel, sehr freundliche Mitarbeiter, gute Cocktails, sehr sauber und gepflegt. Nichts zu beanstanden.
Stayed 13 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum 2. Mal hier, dieses Mal in einem Familien Zimmer. Schöne Grösse für 3, Aussicht toll. Das Frühstück ist reichhaltig und lecker.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel situé près de la plage. Je pense que nous avons vécu un moment hors du temps, mais ça ne serait pas pareil en pleine saison. Les chambres ont une vue magnifique. Le buffet est super. Le personnel est très attentif. Vous avez une coupe de cava à l’arrivée. Je recommande
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luna de miel espectacular

Fuimos de luna de miel y nos atendieron de maravilla con mucha atención y amabilidad
Stayed 7 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Solicité cama matrimonial y nos dieron 2 camas individuales unidas con ropa de cama individuales, y al dormir se separan, pésimo la comodida que brindaron siendo un hotel de alta categoría
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
SEHR hellhörig und jeder „Service“ ist kostenpflichtig (bspw. Badetücher, Late Check-Out und Reservierung von Liegen am Pool). Von einem 4-Sterne-Haus sollte all dies ohne Extra-Zahlung angeboten werden. Zudem war eine Abdunkelung des Zimmers ab Sonnenaufgang quasi unmöglich. Die Gegend ist sehr ruhig, sodass wir fast jeden Abend in einen anderen Ort gefahren sind (ein Mietwagen ist wärmstens zu empfehlen). Hierfür kann das Hotel jedoch nichts. Wir werden sicher nicht wiederkommen. Positiv war dennoch der sehr saubere und schöne Strandabschnitt und das zuvorkommende und gründliche Reinigungspersonal.
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt am Strand (Strand aber mit grauen Sand und Kiesel). Personal ist unglaublich freundlich - die waren wirklich TOP ♥️ - Animation (Sport, Angebot für Kinder) gab es nicht (wir dürften ins Nebenhotel Universal Laguna gehen - Animateur Victor dort war total unhöfflich, grob, faul und frech, nie zu finden gewesen und am Ende hat mich angeschriehen). Beim All In Angebot viele Getränke, sogar Latte Macchiatto, waren nicht inkludiert. Für 4* Hotel finde ich es komisch, dass man für Liegen und Strandhandtücher bezahlen musste. Diese Kleinigkeiten haben den Eindruck vom Hotel verschlechtert.
Stayed 13 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Hotel, etwas in die Jahre gekommen und die Betten waren leider echt nicht gemütlich. Die Bäder sind nicht ganz auf dem neusten Stand, z.B. hatte unsere Dusche nie eine konstante Temperatur. Der Pool ist groß, aber nicht wahnsinnig aufregen, gerade für Kinder. Das Personal gibt sich viel Mühe und alle waren sehr nett. Das Essen ist auch sehr gut. Etwas unangenehm ist, dass für Strandliegen, Poolliegen und Handtücher extra gezahlt werden muss. Das Hotel liegt sehr ruhig, gut für Familienurlaub oder Seniorentrips. Ein Strand ist direkt vor der Tür, weitere sehr schöne Strände sind in nur 15 Minuten mit dem Auto zu erreichen. Supermärkte und kleine Restaurants sind auch direkt vor der Tür.
Stayed 9 nights in Sep 2023

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