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Hotel Roc Meler

4.0 star property
Family ski hotel with full-service spa

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Photo gallery for Hotel Roc Meler

Cozy dining area with wooden tables and chairs, framed pictures, and hanging lights.
Enjoy a scenic view of the surrounding mountains from the large window in this stylish room.
Relax by the pool surrounded by a serene atmosphere and comfortable lounge chairs.
Couples can enjoy a romantic moment together on this serene outdoor space with a breathtaking mountain view.
Playful indoor space with play structures, toys, and a playhouse, surrounded by safety netting and adorned with framed pictures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Carrer del forn, Urb. Ribagrossa, 13, Canillo, AD100
  • Palau de Gel
    ‪12 min walk‬
  • Mirador Roc del Quer
    ‪2 min drive‬
  • Caldea Spa
    ‪11 min drive‬
  • La Seu d'Urgell (LEU)
    ‪46 min drive‬

Room options

View all photos for Quadruple Room (3 Adults + 1 Child)

Two single beds with matching headboards, a desk, and flat-screen TV in a clean and minimalist room.

Quadruple Room (3 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Valley view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (4 Adults)

Two single beds with matching headboards, a desk, and flat-screen TV in a clean and minimalist room.

Quadruple Room (4 Adults)

  • Valley view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (2 Adults + 2 Children)

Two single beds with white linens and dark blue headboards, a bedside table, and a large mirror.

Quadruple Room (2 Adults + 2 Children)

  • Valley view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room

Relax in this serene hotel room with a large bed, wall-mounted lamp, and stunning mountain views.

Superior Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • 269 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (2 Adults + 1 Child)

Enjoy a comfortable stay in this stylish room featuring a large bed, desk area, and flat-screen TV.

Triple Room (2 Adults + 1 Child)

9.0 out of 10
Wonderful
(4 reviews)
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room (3 Adults)

Restful retreat with a large bed and two wall-mounted lamps.

Triple Room (3 Adults)

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

Comfortable room with a wardrobe, desk, and TV.

Standard Double Room

9.4 out of 10
Exceptional
(20 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite, Jetted Tub (2 Adults + 2 Children)

Enjoy a mountain view from the comfort of this stylish room, featuring a large flat-screen TV, desk, and cozy bedside table.

Design Suite, Jetted Tub (2 Adults + 2 Children)

  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Family Suite

  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Canillo

Hotel Roc Meler places you within a short walk of TC8 Canillo Ski Lift and within a mile (2 km) of Sant Serni Church. This 4-star hotel has 80 guestrooms and offers conveniences like free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Palau de Gel - 12 min walk - 0.7 miles
  • TC8 Canillo Ski Lift - 14 min walk - 0.5 miles
  • Mirador Roc del Quer - 2 min drive - 1.1 miles
  • Meritxell Sanctuary - 3 min drive - 1.6 miles
  • Caldea Spa - 11 min drive - 6.5 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • La Seu d'Urgell (LEU) - 71 min drive

Restaurants

  • ‪Bar El Mirador De Quer - ‬10 min drive
  • ‪Borda Vella - ‬9 min drive
  • ‪Restaurant Manacor Grill - ‬7 min drive
  • ‪La Cirera - ‬8 min drive
  • ‪Les Pardines - ‬11 min drive

About this property

Hotel Roc Meler

Family ski hotel with full-service spa
Guests of Hotel Roc Meler enjoy a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is EUR 15 per night, and there's also a free ski shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Memory foam beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, safes, and desks.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include sports massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Catalan, English, French, Italian, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free ski shuttle
  • Covered self parking on site (EUR 15 per night)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dagda Irish Pub
  • La Cabana

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (120 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 12 and November 16.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 6.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 15 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number L-712224-A

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Roc Meler Canillo
Roc Meler Canillo
Roc Meler
Hotel Roc Meler Hotel
Hotel Roc Meler Canillo
Hotel Roc Meler Hotel Canillo

Frequently asked questions

Is a free cancellation option available at Hotel Roc Meler?

Hotel Roc Meler offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to see close to Hotel Roc Meler?

This hotel is located in Canillo, just steps from TC8 Canillo Ski Lift. You'll also find Sant Serni Church and Motorcycle Museum less than a mile away.

Is there parking available at Hotel Roc Meler?

Yes, covered parking is offered for EUR 15 per night. Bicycle parking is also available for guests.

Is there a spa available at Hotel Roc Meler?

There is a full-service spa available for guests to enjoy and services include sports massages, aromatherapy, and body scrubs.

Does Hotel Roc Meler feature a casino?

No, Hotel Roc Meler doesn't have a casino.

Is there an indoor pool at Hotel Roc Meler?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Hotel Roc Meler?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hotel Roc Meler?

Yes, this hotel has a spa tub.

Does Hotel Roc Meler have a restaurant that serves breakfast?

Yes, Hotel Roc Meler serves free buffet breakfast at La Cabana each morning.

Does Hotel Roc Meler allow pets to stay free of charge?

No, pets aren't allowed at Hotel Roc Meler.

Are there connecting rooms at Hotel Roc Meler?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Roc Meler?

The closest major airport to Hotel Roc Meler is La Seu d'Urgell (LEU), which is 24.7 mi away (71 minutes by car).

Are there rooms with balconies at Hotel Roc Meler?

No, there aren't any guestrooms with balconies at Hotel Roc Meler.

Hotel Roc Meler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 143 out of 225 reviews
Rating 8 - Good. 60 out of 225 reviews
Rating 6 - Okay. 18 out of 225 reviews
Rating 4 - Poor. 2 out of 225 reviews
Rating 2 - Terrible. 2 out of 225 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THANKS

It was an amazing experience! Everything was wonderfull, from the check in. ths staff, live music at the irish bar, breakfast, spa, room... Well be back soon thank you so much!
Stayed 1 night in Mar 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very helpful and friendly. The breakfast staff were very friendly and Alex on the front desk was very helpful! (My son lost his AirPods, but Alex was very helpful in getting them back to us!). A great location, the shuttle van was exceptionally helpful for reaching the gondola. We will come back again!!
Great view of the town from our room
Stayed 3 nights in Feb 2025

6/10 Okay

Rafael

Traveled with family
Liked: Cleanliness, staff & service
Clean and basic but not 4 stars. Want to use the pool, there is a charge. Want to go with the kids to the pool, only before 18:00. Basic amenities and room but not worth the money. Nice breakfast through!
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Cheryle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean rooms, great views over the village.
Stayed 4 nights in Dec 2024

10/10 Excellent

Omar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, I recommend this hotel
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok place, clean, quiet. Very removed from everything. Downside was staff not available and slow response to telephone calls, lighting very bright in room and could not be dimmed so it feels like doctor exam room. If you want pool and spa, reasonable price. Otherwise, not a good pick.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is amazing. Well worth staying. Stunning views over Canillo.
Stayed 2 nights in Oct 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Darrin

Liked: Amenities
Stayed at the property to gain access to some of the best cycling routes in Andorra - was not disappointed. Need a car as there is no shops or places to eat within walking distance. Staff friendly and helpful. Nice spa. Breakfast was good and fresh
Stayed 7 nights in Sep 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The VIEW!

As in description the hotel is a short distance from the town centre which didn’t really bother us and you get the amazing view! Room,bed etc all good and the food really good it was actually the best buffet dinner and breakfast we had in our 16 night trip, and that VIEW!
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Stayed 1 night in Aug 2024

10/10 Excellent

khaled el

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely and beds are super comfortable, however the rooms are so warm which made a comfortable night's sleep hard. We stayed twice in the space of two weeks and it was the same both times. We stayed on half board basis and the food was very good and lots to choose from. Could really do with having air-conditioning in the rooms for the hot summer months.
Stayed 1 night in Aug 2024

10/10 Excellent

Genevieve

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Desislava, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly easy to rent equipment - right across from the hotel. No need to arrange anything in advance. Very convenient.
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excelente. Todo el personal del hotel destaca por su profesionalidad y amabilidad. Desde el personal de la recepción (Alex) asi como todos los empleados del restaurante, Irish pub y los que se encargan de los traslados. La comida abundante y de muy buena calidad. El internet es mejorable porque habia que rellenar los datos continuamente. Sin duda volveremos ;)
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for ski holiday

Beautiful hotel. Very comfortable beds, food was great and the free transfer made the slopes very accessible
Stayed 5 nights in Feb 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the mountains. Great views. Great for hiking and biking. Skiing in the winter
Stayed 1 night in Oct 2023

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it!

Wonderful stay here. The ambiance & staff were outstanding.
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Beautiful view, clean/comfortable rooms and helpful staff.
Stayed 1 night in Jul 2023

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, staff & service
No hot water in the room in the afternoon or in the hot tub. Pub music is very loud. Otherwise, bed was comfortable and room was clean. Breakfast was good.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2020