The Heritage Inn

3.0 star property

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Photo gallery for The Heritage Inn

Comfort Suite, 1 Bedroom, Balcony, Ocean View | Free WiFi, bed sheets
Suite, 2 Bedrooms, Balcony, Ocean View | Living room | TV
Property grounds
Suite, 2 Bedrooms, Balcony, Ocean View | Balcony
Cafe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Windy Hill, Cane Garden Bay, Tortola
  • Place, North Shore Shell Museum
    ‪10 min walk‬
  • Place, Apple Bay
    ‪17 min walk‬
  • Place, Cane Garden Bay Beach
    ‪2 min drive‬
  • Airport, Tortola (EIS-Terrance B. Lettsome Intl.)
    ‪22 min drive‬

Room options

Comfort Suite, 1 Bedroom, Balcony, Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 2 Bedrooms, Balcony, Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • Sleeps 4
  • 2 King Beds and 1 Twin Bed
  • Free WiFi

About the neighborhood

Cane Garden Bay

The Heritage Inn places you within a leisurely stroll of Ballast Bay and Great Carrot Bay. This 3-star hotel has 7 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Great Carrot Bay - 8 min walk - 0.5 miles
  • North Shore Shell Museum - 10 min walk - 0.5 miles
  • Ballast Bay - 12 min walk - 0.7 miles
  • Apple Bay - 17 min walk - 0.9 miles
  • Cane Garden Bay Beach - 2 min drive - 1.2 miles

Getting around

  • Terrance B. Lettsome Intl. Airport (EIS) - 35 min drive

Restaurants

  • ‪Sebastian’s Seaside Grill - ‬3 min drive
  • ‪Myetts Garden & Grill - ‬3 min drive
  • ‪Omar’s Dockside - ‬7 min drive
  • ‪Grizzle Meat Chip Schmitzer - ‬7 min drive
  • ‪Peg Legs - ‬8 min drive

About this property

The Heritage Inn

Guests of The Heritage Inn enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. You can put free parking to good use if you drive.
Guests can expect free WiFi and TVs with satellite channels. Other standard amenities include kitchens, dining areas, and refrigerators. Bathrooms are shared.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 80

Restaurants on site

  • Bananakeet Cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: USD 30 for check-in between 9:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Saturday - Sunday (9:30 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 15 to October 15:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 14 for adults and USD 10 for children
  • Late check-in fee: USD 30 for check-in between 9:30 PM and midnight
  • Hosted evening meal: USD 80

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-7:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Heritage Inn Cane Garden Bay
Heritage Cane Garden Bay
The Heritage Inn Hotel
The Heritage Inn Cane Garden Bay
The Heritage Inn Hotel Cane Garden Bay

Frequently asked questions

Is free cancellation available at The Heritage Inn?

The Heritage Inn offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Heritage Inn?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at The Heritage Inn on Jun 11, 2026 start from $197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Heritage Inn?

This hotel is located in Cane Garden Bay, a short 11-minute walk from Ballast Bay and also 12 minutes on foot from Great Carrot Bay. You'll also find North Shore Shell Museum and Little Carrot Bay less than a mile away.

Is parking available on site at The Heritage Inn?

Yes, self parking is offered for free at the hotel.

Does The Heritage Inn include a casino at the property?

No, The Heritage Inn doesn't have a casino.

Will I find an indoor pool at The Heritage Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Heritage Inn?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does The Heritage Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Heritage Inn have a restaurant that serves breakfast?

Yes, The Heritage Inn serves a cooked-to-order breakfast for a surcharge each morning at Bananakeet Cafe.

Does The Heritage Inn allow pets to stay for free?

No, pets and service animals aren't allowed at The Heritage Inn.

Does The Heritage Inn have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Heritage Inn?

The closest major airport to The Heritage Inn is Terrance B. Lettsome Intl. Airport (EIS), which is 11.5 mi away (35 minutes by car). Another top airport is Spanish Town (VIJ-Virgin Gorda), which is around 16 mi away.

Are there rooms with balconies that I can book at The Heritage Inn?

Yes, some guestrooms at The Heritage Inn offer a balcony and may feature ocean views.

The Heritage Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 205 out of 296 reviews
Rating 8 - Good. 59 out of 296 reviews
Rating 6 - Okay. 20 out of 296 reviews
Rating 4 - Poor. 6 out of 296 reviews
Rating 2 - Terrible. 6 out of 296 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Destiny

Liked: Staff & service, amenities, property conditions & facilities
It was an amazing stay! Will definitely be back
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

RICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view was awesome!! pool and then facilities were very good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The rooms were excellent! Clean and organized! We loved it! Their restaurant was also excellent! Food was delicious! Staff was very helpful and caring!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
Excellent experience! Quick and easy check in, clean, comfortable accommodation with everything you need to prepare meals. Wonderful view and great restaurant onsite. Tia, the property manager was so kind and accommodating.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, property conditions & facilities
Great location, room was great and fantastic restaurant with awesome views!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Beautiful sunsets from our balcony
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Heritage Inn. Clean and comfortable rooms, very soft towels. Fun happy hour and really great food. Staff was wonderful, helped me get cabs and information on what was around. Incredible views of ocean with beautiful sunsets. Great location
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and Tia was our host was amazing
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Great views from the patio. We wished we could have the door open for the breeze and view but there are no screens. Walls were super thin and could hear everything our neighbors were saying. Restaurant had great food. Good location close to Can Garden Bay and Apple Bay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
This place is amazing! Staff is welcoming and kind. They were unbelievably accommodating when our flights delayed our arrival. The views are the best on the island for sunset. And the pool was perfect for kids. The rooms were clean and spacious. The beds were comfortable. This place is a hidden gem.
Sunset from the pool deck.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Office closed when we arrived. Restaurant staff let us in the room. Restaurant staff very capable and friendly. Good WiFi. No tv.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Laurel

Liked: Cleanliness
The room was clean. The office should’ve been opened until the last guest arrives rather than having to go to the restaurant on property to let the staff know you have arrived. I was looking forward for a guest reception check-in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dione

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for someone who looking for quiet and relaxation.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived Tia made us very welcome. Property is clean, amazing views with a nice pool and the restaurant on property; Bananakeet has amazing food and staff. Tanisha, Amoy, Kay, Shannek and Ninja we courteous, professional and always went out of their way to offer great service. Thank you for making the last two weeks special for our party.
Stayed 15 nights in Dec 2025
Verified

10/10 Excellent

Julie Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful panoramic view from our room. Very friendly staff treat you like family.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
The best place to stay in BVI, our third time staying here, has everything you need to enjoy your trip!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, simple and clean rooms, and friendly, genuine staff made it a wonderful stay.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Inn is a wonderful place to stay! My husband and I took a mini honeymoon and the room was all we needed. The kitchen was an added plus! This place has spectacular views, maybe the best of the entire island and the location is just a short drive to Cane Garden Bay, Smugglers Cove, the ferry, and other great restaurants! Only complaint was the water pressure in the shower (it was very soft). The staff and atmosphere were amazing! We hope to return in the future!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at Tortola

Excellent staff! Friendly and accommodating.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a great place to stay; staff very friendly and accommodating.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service
What a hidden gem on Tortola! This is a small (7-room) hotel located on a bluff overlooking the ocean. While it is not a 5-star resort, the accommodations were clean, somewhat updated and comfortable. We stayed in a two-bedroom apartment that I affectionately have named "The Penthouse," as it sits at the top of the property. The expansive balcony overlooks the ocean, and numerous other islands in the British Virgin Islands as well as the US Virgin Islands. The view is simply breathtaking! There is a small pool, and a freshly cooked breakfast (ordered the night before) is delivered to the room at our requested time. It's a major plus that one of the island's top-rated restaurants, Bananakeet, is on property. Cane Garden Bay is a short 5-7 minute cab ride away, as are a number of great restaurants below the resort. The staff were so kind and welcoming and a pleasure to speak with. We will definitely be visiting The Heritage Inn again!
Stayed 6 nights in Feb 2026
Verified

8/10 Good

PAUL

Liked: Staff & service
The staff very very friendly the property needs some TLC
Stayed 1 night in Jul 2025
Verified

8/10 Good

mary e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a view ,nice staff very quiet, restaurant was great
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service
Was a pleasant stay
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great views, reasonable pricing and great onsite restaurant
Stayed 1 night in Feb 2024