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Hotel Cristallo

3.0 star property
Hotel with a full-service spa, steps from Dolomites

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Photo gallery for Hotel Cristallo

Relax in a spacious room with a high ceiling, central seating area, and bar counter.
Swimmers enjoy the rectangular pool surrounded by tiled walls and natural light.
Welcome to our lobby, featuring a high ceiling with exposed beams and decorative patterns, a central reception desk, and a beautiful rug.
Relax in a stylish room with a central bed, flat-screen TV, and a potted plant.
Situated in a mountainous area, this hotel offers a scenic backdrop of snow-capped peaks.

Popular amenities

  • Bar
  • Hot Tub
  • Parking available
  • Spa
  • Pool
  • Breakfast included

Explore the area

Map
Via Dolomiti 24, Canazei, TN, 38032
  • Ski Lift Pecol
    ‪11 min walk‬
  • Col Rodella Cable Car
    ‪2 min drive‬
  • Alba-Ciampac Cable Car
    ‪4 min drive‬

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Room options

View all photos for Classic Triple Room

Classic Triple Room | Down comforters, in-room safe, desk, blackout drapes

Classic Triple Room

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Down comforters, in-room safe, desk, blackout drapes

Classic Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Down comforters, in-room safe, desk, blackout drapes

Family Room

  • 258 sq ft
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Canazei

Hotel Cristallo places you next to Dolomites and Sci e Snowboard Canazei Marmolada. This 3-star hotel has 50 rooms and welcomes guests with free breakfast, a full-service spa, and an indoor pool.

What's nearby

  • Dolaondes Canazei - 6 min walk - 0.4 miles
  • Ski Lift Pecol - 11 min walk - 0.6 miles
  • Col Rodella Cable Car - 2 min drive - 1.4 miles
  • Alba-Ciampac Cable Car - 4 min drive - 2.2 miles
  • Pecol-Col dei Rossi Cable Car - 5 min drive - 2.7 miles

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 45 min drive

Restaurants

  • ‪L'Ostaria da Besic - ‬6 min walk
  • ‪La Montanara - ‬7 min walk
  • ‪Rosengarten après ski - ‬7 min walk
  • ‪Hotel El Ciasel - ‬14 min walk
  • ‪Ristorante Pizzeria Scoiattolo - ‬3 min walk

About this property

Hotel Cristallo

Hotel with a full-service spa, steps from Dolomites
Guests staying at Hotel Cristallo enjoy access to a full-service spa, an indoor pool, and a sauna. If you drive, self parking is EUR 10 per day, or you can take advantage of the airport shuttle (available on request). A multilingual staff is on hand to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Safes, phones, and desks are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 14 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (EUR 10 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 70 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Hot tub
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib
  • Down comforter
  • Rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 10:00 AM
Express check-out available

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available
  • Cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: 10:00 AM
Checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Canazei
Hotel Cristallo
Hotel Cristallo Canazei
Hotel Cristallo Hotel
Hotel Cristallo Canazei
Hotel Cristallo Hotel Canazei

Frequently asked questions

Are free cancellation options available at Hotel Cristallo?

Hotel Cristallo offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see around Hotel Cristallo?

Located steps from Dolomites, this hotel is in Canazei, and within a 10-minute walk of Ski Lift Pecol and Sci e Snowboard Canazei Marmolada. You'll also find Duron Valley and Dolaondes Canazei less than a mile away.

Is parking available on site at Hotel Cristallo?

Yes, parking is offered for EUR 10 per day.

Is there a spa available at Hotel Cristallo?

There is a full-service spa at this available for guests to enjoy at this hotel. The spa is not open daily but only on select days.

Does Hotel Cristallo include a casino on the premises?

No, Hotel Cristallo doesn't have a casino.

Will I find an indoor pool at Hotel Cristallo?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Hotel Cristallo?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hotel Cristallo have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel Cristallo have a restaurant with a breakfast menu?

Yes, Hotel Cristallo serves free continental breakfast each morning from its restaurant.

Will Hotel Cristallo allow pets to stay for free?

No, pets aren't allowed at Hotel Cristallo.

Are there connecting rooms at Hotel Cristallo?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Cristallo?

No, there aren't any guestrooms with balconies at Hotel Cristallo.

Hotel Cristallo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jettina, Harrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, beautiful town

We stayed in Canazei out of season, but Hotel Cristallo is one of the few hotels open all year round. The rooms are spacious and clean with excellent views, the staff were very pleasant and the breakfast was excellent. The spa facilities were superb, I would definitely return to this hotel and I would definitely return to this beautiful mountain town.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

the owner is an un pleasent man.

great potential . i will not come back because of the owner and his bad attittude.

6/10 Okay

ski trip, London

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

I didn't see any great service!

Hotel was in a good location, nice looking hotel. However, where was the great service we had read about? We had booked a double room and was given 2 single beds, despite confirming our request by telephone after booking; the main reception person who was there to assist after 5pm showed little interest in helping or taking questions from us or other guests regarding ski hire, ski ticket info or ski resort info, let alone even wanting to provide us with the final bill when requested so we could pay. It seemed any service was provided when he wanted too and was quite dismissive. The room which was clean had average comfort beds and room walls were thin enough to easily hear the neighbouring room guests. Otherwise an ok hotel let down by a dismissive and unhelpful front desk staff member.

10/10 Excellent

Florin, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very helpful and friendly staff, great breakfast and fantastic views of the mountains. An A+ experience!

8/10 Good

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel med fornuftig afstand til lift. Bus lige uden for døren hvis man ikke vil gå. Lækre værelser.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Posizione perfetta a 2 passi dal centeo

Ottima struttura bene pulita molto confortevole Personale gentilissimo e sempre disponibile Posizione ottimale a 2 passi dal centro
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer,Service,Hotelpersonal alles ok.Dampfbad top

8/10 Good

Paulo, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel au milieu des Dolomites

Dès notre arrivée nous avons très bien été accueillis. On nous a même mis le garage de l'hôtel à notre disposition pour abriter nos motos. La chambre pour 3 personnes était très spacieuse et confortable. On trouve pas mal de restos et commerces dans les alentours de l'hôtel, à quelques minutes de marche seulement.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

שהיה נוחה וטובה בקריסטלו

אין בחדר קומקום להכנת קפה או תה. ממש מתבקש בעונה זו!! סל הכל חדר מרווח ונקי נוף יפה מהחדר.

8/10 Good

Reiner, Chemnitz

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr empfehlenswertes Hotel im Fassatal

Wir hatten dort für 2 Wochen gebucht, da Canazei zwar immer über einen der Pässe, aber insgesamt doch zentral für Seiser Alm, Rosengarten und Marmolada liegt. Von der Rezeption über das Zimmer bis hin zum Frühstück war alles okay (Wir hatten nur Frühstück gebucht). Zum Abendessen gab es jeweils 3 Menüs, die wir allerdings nicht bewerten können. Auch der neu errichtete Wellnessbereich mit 2 Saunen, Dampfbad, Schwimmbecken, Massageraum und Ruheraum sind sehr empfehlenswert. WLAN ist ebenfalls vorhanden, allerdings gegen Gebühr. Freie Parkplätze waren, allerdingsin der Vorsaison, reichlich vorhanden. Einkaufsmöglichkeiten sind direkt gegenüber dem Hotel und in wenigen Metern im Ort.

6/10 Okay

Verified traveler

4/10 Poor

karin, Castiglione di Garfagnana-lu

Disliked: Property conditions & facilities, room comfort

Deluso.

Ho visti troppo tardi su la mia ricevuta mi hanno calcolato cena in piu per due persone. Aveva un modo di fare mio pagamento senza controllo per me stessa.Quando mi sono accorta ero molto lontano per tornare e chiedere una spiegazione,poi senza ricevuta fiscale.

10/10 Excellent

Franco, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servizio eccellente

Al di là delle nostre previsioni: servizio ottimo, personale gentilissimo, estrema disponibilità, ottima posizione e buon confort generale.

4/10 Poor

Mountain hiker

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Personell - not service minded

Clean but worn. Staff who would rather do something else than work at this hotel. Rather poor breakfast. At times disturbing traffic. Closeness to beautiful surrounding nature weighed up the stay considerably.

6/10 Okay

Cosimo

Liked: Room comfort

Hotel cristallo Canazei

Hotel da preferire soprattutto per la posizione centrale per il resto tutto molto nella norma. Due appunti : non e' semplice trovare parcheggio e il personale di sala non troppo cordiale , ottimo invece il servizio della reception.

8/10 Good

Kenth, Västerås

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mat

Ett väldigt vackert hotell och perfekt med helpension där man fick under frukosten pricka in vad man skulle äta på kvällen. Maten var mycket god och serverades mycket snabbt.

8/10 Good

Ale, Brescia

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel Cristallo CANAZEI

logisticamente ok

8/10 Good

Bruno, Nice

Liked: Cleanliness, property conditions & facilities, room comfort

position idéale

Hotel situé dans une commune d'accès assez facile à partir de la vallée. Point de départ idéal pour un circuit complet des Dolomites. Demander une chambre côté montagne (beaucoup de passage de motards)