Surya-Pan Hotel Refúgio

Hotel in Campos do Jordão with a full-service spa and a 24-hour front desk

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Where to?

Dates

June 2025

July 2025

Bungalow | Minibar, desk, laptop workspace, blackout drapes

Suíte Bem Estar Premium | Minibar, desk, laptop workspace, blackout drapes

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Pool
24/7 front desk
Pet friendly
Housekeeping
Parking included

Explore the area

Av. Alto da Boa Vista, 1055, Campos do Jordão, SP, 12460000

Baden Baden Brewery
‪3 min drive‬
Campos do Jordão City Gate
‪6 min drive‬
Tarundu Leisure Center
‪7 min drive‬

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Room options

Suite Equilibrio

Sleeps 3
1 Queen Bed and 1 Twin Bed

Suite Equilibrio Premium

592 sq ft
Sleeps 4
1 Double Bed and 2 Twin Beds

Premium Room

344 sq ft
Sleeps 3
1 King Bed and 1 Twin Bed

Minibar, desk, laptop workspace, blackout drapes

Standard Suite (Quadruplo)

Sleeps 4
1 Double Bed and 2 Twin Beds

Standard Suite (Triplo)

Sleeps 3
1 Double Bed and 1 Twin Bed

Suíte Bem Estar Premium

753 sq ft
Sleeps 4
1 Double Bed and 2 Twin Beds

Bungalow

689 sq ft
Sleeps 4
1 Double Bed and 2 Twin Beds

Superior Suite

Sleeps 4
1 Double Bed and 2 Twin Beds

Suite Performance (Standard)

431 sq ft
Sleeps 2
1 Double Bed

Suíte Bem Estar

753 sq ft
Sleeps 3
1 Double Bed and 1 Twin Bed

Room Standard

Sleeps 4
2 Twin Beds and 1 Double Bed

Bungalow With Bathtub

Sleeps 4
2 Twin Beds and 1 Double Bed

Suite Classic With Garden View

Sleeps 3
1 Twin Bed and 1 Double Bed

Room Superior

Sleeps 4
1 Double Bed and 2 Twin Beds

Quadruple Suite With Garden View

Sleeps 4
1 King Bed and 2 Twin Beds

Triple Suite With Internal View

Sleeps 3
1 King Bed and 1 Twin Bed

Quadruple Suite Premium With Mountain Range View

Mountain view
Sleeps 4
1 King Bed and 2 Twin Beds

About the neighborhood

Campos do Jordão

Located in Alto da Boa Vista within a short walk of Boa Vista Palace, Surya-Pan Hotel Refúgio is within a mile (2 km) of Felicia Leirner Museum. This 25-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

Boa Vista Palace - 8 min walk - 0.5 miles
Baden Baden Brewery - 3 min drive - 1.4 miles
Claudio Santoro Auditorium - 3 min drive - 1.4 miles
Campos do Jordão City Gate - 6 min drive - 3.1 miles
Tarundu Leisure Center - 7 min drive - 3.6 miles

Getting around

Emílio Ribas (Abernéssia) Station - 11 min drive
Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 92 min drive

Restaurants

‪Rota 77 - ‬5 min drive
‪Cervejaria Baden Baden - ‬4 min drive
‪Restaurante Pontremoli - ‬17 min walk
‪Boteco do Vinho - ‬6 min drive
‪About Coffee - ‬6 min drive

About this property

Surya-Pan Hotel Refúgio

Hotel in Campos do Jordão with a full-service spa and a 24-hour front desk

Guests staying at Surya-Pan Hotel Refúgio enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, a terrace, and a picnic area.

Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Fireplaces, microwaves, and minibars are other standard amenities.

Recreational amenities at the hotel include an outdoor pool.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Portuguese

Similar properties

Breakfast included
Pet friendly
Parking included
Free WiFi

$145 nightly

Jul 1 - Jul 2

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Things to do

Full-service spa
Outdoor pool

Family friendly

In-room microwave
Outdoor pool

Conveniences

24-hour front desk
Luggage storage

Guest services

Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

Conference space

Outdoors

Garden
Picnic area
Terrace

Full-service spa

Massage
Spa open daily

Accessibility

No elevator

Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

32-inch LCD TV with cable channels

Food and drink

Microwave
Minibar

Desk
Fireplace
Laptop workspace
Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for BRL 100 per pet, per night
Food and water bowls are available
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: BRL 100 per pet, per night
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Hotel Surya Pan

Surya Pan

Surya Pan Wellness

Surya Pan Wellness Campos do Jordao

Surya Pan Wellness Hotel

Surya Pan Wellness Hotel Campos do Jordao

Surya Pan Hotel e Eventos Campos do Jordao

Surya-Pan Hotel Refúgio Campos do Jordao

Surya Pan e Eventos Campos do Jordao

Surya Pan e Eventos

Surya-Pan Refúgio Campos do Jordao

Surya-Pan Refúgio

Surya Pan Hotel Refúgio

Surya-Pan Hotel Refúgio Hotel

Surya-Pan Hotel Refúgio Campos do Jordão

Surya-Pan Hotel Refúgio Hotel Campos do Jordão

Frequently asked questions

Is a free cancellation option available at Surya-Pan Hotel Refúgio?

Surya-Pan Hotel Refúgio offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Surya-Pan Hotel Refúgio?

This hotel is situated in Alto da Boa Vista within a short 7-minute walk of Boa Vista Palace. You'll also find Baden Baden Brewery and Campos do Jordão City Gate within a short drive.

Is parking available on site at Surya-Pan Hotel Refúgio?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Surya-Pan Hotel Refúgio?

There is a full-service spa available for guests to enjoy and services include massages.

Does Surya-Pan Hotel Refúgio have a casino?

No, Surya-Pan Hotel Refúgio doesn't have a casino.

Will I find an indoor pool at Surya-Pan Hotel Refúgio?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Surya-Pan Hotel Refúgio?

There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and a full-service spa.

Are there hot tubs at Surya-Pan Hotel Refúgio?

No, there isn't a spa tub at this hotel.

Does Surya-Pan Hotel Refúgio have a restaurant that serves breakfast?

No, Surya-Pan Hotel Refúgio doesn't have a restaurant that serves breakfast.

Will Surya-Pan Hotel Refúgio allow pets to stay for free?

Although they can't stay for free, pets are welcome at Surya-Pan Hotel Refúgio for a fee of BRL 100 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Surya-Pan Hotel Refúgio?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Surya-Pan Hotel Refúgio?

No, there aren't any guestrooms with balconies at Surya-Pan Hotel Refúgio.

Does Surya-Pan Hotel Refúgio offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Surya-Pan Hotel Refúgio.

Surya-Pan Hotel Refúgio Reviews

8.0

Very Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Jairo

Mar 28, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect place to rest

Stayed 1 night in Mar 2023

10/10 Excellent

Beni

Traveled with pets, Traveled with family

Mar 21, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelent choice to get away from the city. Best choise with pets !

Stayed 2 nights in Mar 2022

2/10 Terrible

Bruno Luis

Sep 27, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE

No hot shower. Cold coffee at breakfast 2nd day there was no coffee at all and attended yelled at me cause She couldn’t do more coffee Simple accommodations, very basic. Supposed to be a 25 dolars /day hotel

Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with family

Aug 3, 2021

Disliked: Staff & service, room comfort

Quarto extremamente gelado. Aquecedor que não funciona. Berço horroroso. Café da manhã com poucas opções A área externa do hotel é absolutamente divina, mas infelizmente a acomodação não acompanha a qualidade.

Stayed 3 nights in Jul 2021

10/10 Excellent

Lais Helena

Traveled with family

Mar 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Já vim ao Suryapan muitas vezes e amamos esse lugar incrível

Stayed 2 nights in Mar 2025

8/10 Good

diego

Jan 31, 2025

Liked: Staff & service, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Erica

Jan 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Local incrível para quem tem cachorro

O hotel é lindo, muito bem cuidado com funcionários extremamente receptivos. Café da manhã é ótimo. Os cachorros ficam livres e tem muito espaço para brincar, incluindo uma piscina só para eles. Espero voltar muitas vezes!

Stayed 2 nights in Jan 2025

2/10 Terrible

FABIANA C V

Sep 2, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

2/10 Terrible

SILVIA

Traveled with family

Aug 30, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

2/10 Terrible

SILVIA

Traveled with family

Aug 29, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Segunda vez que me hospedo no Surya Pan, e na primeira vez já tive alguns problemas, mas insisti e retornei e desta vez posso dizer que foi a ultima. Uma pena pois o lugar em si é muito lindo mas falta manutenção, fiquei meia hora embrulhada numa toalha esperando a agua do chuveiro esquentar e acabei indo dormir sem banho. Imagina um lugar frio como Campos não ter agua quente para o banho. Tive problemas com a reserva feita diretamente com eles, uma longa história. Pra finalizar a fechadura da minha suite quebrou e ficamos 2 horas pra fora do quarto esperando um chaveiro que veio de Taubaté para resolver o problema. Tenho pena dos funcionários que tem que enfrentar o descaso do proprietário com o hotel. Realmente é pet friendly, mas os tutores que se lixem. O lay out das suites são diferentes então quando compra uma estadia, o que vai encontrar realmente é uma surpresa, e os piores quartos são reservados para as agencias de reservas. E os melhores colocados nas fotos dos sites. Enfim uma pena.

Stayed 3 nights in Aug 2024

10/10 Excellent

Thiemi

Jul 19, 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Carolina

Jun 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2024

10/10 Excellent

Bruna

Apr 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2024

10/10 Excellent

DANILO

Traveled with family

Mar 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Divertido e Confortável

Otima opção de hospedagem com a família e principalmente com o pet. Todas as acomodações aceitam pet, as áreas comuns também. Até mesmo dentro do restaurante do café da manhã, porém neste local, o pet deve estar na coleira para evitar confusões. Em todas as outras áreas os pets ficam livres para brincar. O hotel oferece atividades como trilhas e outras coisas também.

Stayed 2 nights in Mar 2024

10/10 Excellent

Eloah

Feb 13, 2024

Stayed 4 nights in Feb 2024

10/10 Excellent

Mauricio

Dec 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Dec 2023

8/10 Good

Thiago

Dec 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

10/10 Excellent

Ana Lucia

Traveled with family

Nov 17, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Nov 2023

2/10 Terrible

LUIZ E

Aug 7, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não fique nesse hotel

Decadente, assim está o Hotel que já foi um dos melhores de Campos.... A agua quente não funcionou e demorou um dia para consertar, fiquei sem banho... o Hotel está mal conservado nos mínimos detalhes, abandonado... Fiquei sem banho e sequer me ofereceram algo em troca... Café da manhã abandonado, pouca atenção falta de identificação nos itens, comida fria.... cafe e leite frios....

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Aug 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveler

Traveled with family

Jun 25, 2023

Liked: Cleanliness

Frustrante mas agradável para até dois dias.

Estadia abaixo das expectativas. Quaisquer solicitações demoram mais de 2hrs para serem atendidas (gestão caótica e ineficiente), chuveiros com problemas de aquecimento (super gelado ou super quente), privada com funcionamento medíocre. Quarto de bom tamanho, porém aquecedor não é suficiente e você passará frio. Tem mais cachorros do que humanos no hotel.

Stayed 2 nights in Jun 2023

8/10 Good

Marcellus C A

Jun 19, 2023

Liked: Staff & service, property conditions & facilities

Hotel pet friendly com contato com a natureza.

Instalações localizadas dentro da mata. Imersão na natureza. Totalmente pet friendly. Trilha guiada, incluindo os cachorros. Porém, os quartos deixam muito a desejar. Na suíte que usamos o misturador do chuveiro não funcionava. Água escaldante ou gelada. Pia minúscula e com altura muito baixa. Quarto enorme, mas o interruptor da luz só existe ao lado da porta, atrás de uma cortina. Sistema de exaustão da lareira não funciona bem. Acendemos e quarto ficou com muita fumaça. Além disso, a madeira de cortesia é mínima. Se precisar repor, tem que pagar à parte. O hotel tem instalações excelentes, mas os quartos precisam urgente de manutenção preventiva.

Stayed 2 nights in Jun 2023

10/10 Excellent

VITOR

Jun 4, 2023

Stayed 1 night in Jun 2023

10/10 Excellent

Lucas

May 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível

O hotel é incrível e a experiência que eles proporcionam com nossos pets é diferente de qualquer outro hotel. Os pets são bem vindos em qualquer área do hotel inteiro e isso foi extremamente importante para a nossa estadia. Os funcionários são sempre muito solicitos e dispostos a ajudar. Agradecimentos especiais ao Zeca que cuidou tão bem da nossa Pandora.

Stayed 3 nights in May 2023