We loved the newness of the resort, the room was quiet and modern, the bed was very comfortable, and the shower was great, but we were disappointed to not have a bathtub as we specifically booked a room that said it had a shower/bathtub combo. I called the front desk about it and they said there was nothing they could do as all their rooms with bathtubs were taken and she ‘might call me back later,’ which I thought meant they might offer us something like a discount at one of their restaurants or something to show they cared that we were disappointed. But she didn’t call back and that was that. So we were a bit disappointed as we felt misled by the booking. We did enjoy the outdoor amenities, such as the giant chess board, and the lounge chairs outside from the pool. We enjoyed sharing some appies at the Velocity Lounge but would love to see more vegetarian options at the main restaurant. Over all we really enjoyed our stay and would recommend it to those looking for a quiet place to stay in Campbell River.