4/10 Poor
Albert
Traveled with family
Dec 11, 2025
We booked the Panoramic view Suite but they gave us a different room (3rd floor) where you can only see a partial of a pyramid and the rest was the street. So I ran downstairs and told them the issue. They gave us another (5th floor) and even though you can only see 2 pyramids, we settled because it was a LOT better than the first one. The hotel was ok. The porter who brought us to our room on our checked in asked for more tip. The ONLY really amazing with this hotel was the rooftop where the restaurant was and where they serve the breakfast.
Later at night, we found out from our neighbor (next room) that they had the same experience checking in. They gave them a different room rather than the Panoramic view that they booked. So for this reason, I CANNOT RECOMMEND this hotel because they tried to deceive the guests. What I can recommend is to stay on another hotel and have breakfast or dinner on the rooftop of this hotel. But if you still decide to stay here, make sure to complain if you did not get the exact room that you booked.

Albert
Stayed 1 night in Dec 2025















































