See all properties

Four Seasons Hotel Cairo at First Residence

5.0 star property
Luxury hotel with 6 restaurants connected to a shopping center in Giza

Choose dates to view prices

Photo gallery for Four Seasons Hotel Cairo at First Residence

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Outdoor pool, cabanas (surcharge), sun loungers
Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
6 restaurants, breakfast served
Suite (Ambassador) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
35 Giza Street, Giza, 12311
  • Place, Giza Zoo
    ‪1 min walk‬
  • Place, First Mall Cairo
    ‪2 min walk‬
  • Place, Cairo University
    ‪9 min walk‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe, Two Twin Beds

Deluxe, Two Twin Beds | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe, Two Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 569 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • River view
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

  • River view
  • 840 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room king bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Premier Room king bed

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Premier Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite (Diplomatic)

Suite (Diplomatic) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite (Diplomatic)

  • City view
  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite (Ambassador)

  • Garden view
  • 2992 sq ft
  • Sleeps 9
  • 3 King Beds

View all photos for Royal Suite

Royal Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Royal Suite

  • River view
  • 5597 sq ft
  • Sleeps 9
  • 2 King Beds and 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite

  • Garden view
  • 2709 sq ft
  • Sleeps 9
  • 2 King Beds and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(27 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Room, 2 Twin Beds

  • Garden view
  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite (Deluxe)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Suite (Deluxe)

  • River view
  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Premium Suite

  • 1076 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for City Suite

City Suite | Balcony

City Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1163 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Nile)

Premier Room, 1 King Bed (Nile) | Property amenity

Premier Room, 1 King Bed (Nile)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 4
  • 1 King Bed

You may also like

Ad
Premium bedding, minibar, in-room safe, desk

Waldorf Astoria Cairo Heliopolis

Heliopolis
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 162 reviews
$252 nightly
The price is $290
Feb 22 - Feb 23
Total with taxes and fees
Waldorf Astoria Cairo Heliopolis

About the neighborhood

Giza

Located in Oula, Four Seasons Hotel Cairo at First Residence is next to First Mall Cairo and Nile. This 262-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 6 restaurants. It's connected to a shopping center in central Giza and also close to Tahrir Square and Egyptian Museum.

What's nearby

  • The First Mall - 1 min walk - 0.0 miles
  • Giza Zoo - 1 min walk - 0.1 miles
  • First Mall Cairo - 2 min walk - 0.1 miles
  • Orman Botanical Gardens - 7 min walk - 0.4 miles
  • Cairo University - 9 min walk - 0.5 miles

Getting around

  • Opera Station - 2 min drive
  • Giza Suburbs Station - 4 min drive
  • Cairo Intl. Airport (CAI) - 46 min drive

Restaurants

  • ‪The Roof - ‬3 min walk
  • ‪La Gourmandise at Four Seasons Hotel Cairo at The First Residence - ‬1 min walk
  • ‪Abou Al Zouz Restaurant - ‬8 min walk
  • ‪Nile Pharaohs Cruising Restaurant - ‬3 min walk
  • ‪أرض ألحضارة - ‬18 min walk

About this property

Four Seasons Hotel Cairo at First Residence

Luxury hotel with 6 restaurants connected to a shopping center in Giza
Guests of Four Seasons Hotel Cairo at First Residence have access to a full-service spa, a casino, and an outdoor pool. Parking is USD 28 per day (USD 28 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 120 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
42-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Select Comfort beds sport Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, free newspapers, and safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

The onsite spa has 9 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Exterior
Four Seasons Hotel Cairo at Nile Plaza
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
9.2 out of 10, Wonderful, 423 reviews
$398 nightly
The price is $458
Feb 19 - Feb 20
Total with taxes and fees
Four Seasons Hotel Cairo at Nile Plaza

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 28 per day)
  • Valet parking on site (USD 28 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Aura
  • Seasons
  • Tea Lounge
  • The First Bar

Things to do

  • Billiards/pool table
  • Casino
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,112 square feet of conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property requires guests ages 10 and older to wear masks in public areas. Masks are strongly recommended for children ages 2-9. Guests are required to wear masks in their guestrooms when receiving specific services, such as in-room dining delivery.

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Dogs and cats only
  • Pet weight must not exceed 24 lbs per pet

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 100 per night
  • Cribs/infant beds are available for USD 100 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: USD 28 per day
  • Valet parking fee: USD 28 per day
  • Crib (infant bed) fee: USD 100 per night
  • Rollaway bed fee: USD 100 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Cairo First Residence
First Residence Cairo
Four Seasons Cairo First Residence
Four Seasons Cairo First Residence Giza
Four Seasons Hotel Cairo First Residence
Four Seasons Hotel Cairo First Residence Giza
Four Seasons Hotel First Residence Cairo
Four Seasons Cairo At First
Four Seasons Hotel Cairo at First Residence Giza
Four Seasons Hotel Cairo at First Residence Hotel
Four Seasons Hotel Cairo at First Residence Hotel Giza

Frequently asked questions

Is a free cancellation option available at Four Seasons Hotel Cairo at First Residence?

Four Seasons Hotel Cairo at First Residence provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Four Seasons Hotel Cairo at First Residence?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Cairo at First Residence on Feb 24, 2026 start from $350.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Four Seasons Hotel Cairo at First Residence?

This hotel is situated in Oula, just steps from First Mall Cairo and Giza Zoo, and within a short walk of Nile. You'll also find Tahrir Square and Egyptian Museum within a short drive.

Is there parking available at Four Seasons Hotel Cairo at First Residence?

Yes, valet parking is offered for USD 28 per day.

Is there a spa at Four Seasons Hotel Cairo at First Residence?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, massages, and mani/pedis.

Does Four Seasons Hotel Cairo at First Residence include a casino?

Yes, Four Seasons Hotel Cairo at First Residence has a casino.

Will I find an indoor pool at Four Seasons Hotel Cairo at First Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Four Seasons Hotel Cairo at First Residence?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature in-room massages.

Does Four Seasons Hotel Cairo at First Residence have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Four Seasons Hotel Cairo at First Residence have a restaurant that serves breakfast?

Yes, Four Seasons Hotel Cairo at First Residence has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Four Seasons Hotel Cairo at First Residence allow pets to stay free of charge?

Although cats and dogs can't stay for free, they are welcome at Four Seasons Hotel Cairo at First Residence.

Does Four Seasons Hotel Cairo at First Residence have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Four Seasons Hotel Cairo at First Residence?

The closest major airport to Four Seasons Hotel Cairo at First Residence is Cairo Intl. Airport (CAI), which is 15.5 mi away (46 minutes by car). Another top airport is Giza (SPX-Sphinx Intl.), which is located 27 mi away (46-minute drive).

Are there rooms with balconies at Four Seasons Hotel Cairo at First Residence?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or garden views.

Does Four Seasons Hotel Cairo at First Residence have a wedding venue?

Take advantage of the wedding venue at Four Seasons Hotel Cairo at First Residence if you plan to say "I do" during your trip.

Four Seasons Hotel Cairo at First Residence Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 432 out of 550 reviews
Rating 8 - Good. 67 out of 550 reviews
Rating 6 - Okay. 25 out of 550 reviews
Rating 4 - Poor. 11 out of 550 reviews
Rating 2 - Terrible. 15 out of 550 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Deep

Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, amenities
Everything was magnificent!
Stayed 1 night in Nov 2025

10/10 Excellent

Ievgenii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very positive impression
Stayed 2 nights in Oct 2025

6/10 Okay

Hanan

Traveled with family
Liked: Cleanliness, staff & service
The room was good in terms of bed and furniture but the window didnt close properly and I couldn’t sleep from the noise on the street and had to use ear plugs. I mentioned it to the Managment and hope they will do something about it. Maybe booking a room overlooking the pool might be less noisy . However the window sealing and maintainace should improve. Staff are very friendly and nice.
Stayed 5 nights in Oct 2025

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great service. Comfortable rooms. Great views of the pyramids (at least from my room). Good dining options. Convenient mall next to the hotel. Delicious breakfast. Overall amazing. Totally recommend
Stayed 1 night in Oct 2025

10/10 Excellent

J. Elizabeth

Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was for sure a good experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Oct 2025

2/10 Terrible

Waleed

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad place for stay you can’t sleep full night night clubs all around you like in the room plus the cleaning is worse the carpet is spot like very old plus there is trip in the electrical you have to call them to have it back and when you call the reception their not helpful like you made the mistake
Stayed 3 nights in Oct 2025

10/10 Excellent

Rodolfo, San José

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención y servicio
Stayed 2 nights in Oct 2025

10/10 Excellent

Sai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms , excellent staff and service and the attached mall is a big bonus . The restaurant by the pool and live music added a lot of vibe. Equal distance from the airport and the pyramids .
Stayed 3 nights in Oct 2025

10/10 Excellent

ibrahim, Riyadh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for just one night at the Four Seasons Hotel Cairo at The First Residence and had a wonderful solo experience. The staff were exceptionally kind, attentive, and made me feel completely at ease from check-in to check-out. My room was beautifully prepared, quiet, and very comfortable — perfect for a restful night. The hospitality truly stood out, and even in such a short stay, I felt the warmth and professionalism that make this hotel special. I look forward to returning for a longer visit in the future!
Stayed 1 night in Sep 2025

10/10 Excellent

ibrahim sulaiman, Riyadh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Four Seasons Hotel Cairo at The First Residence was absolutely exceptional. From the moment I arrived, the hospitality and attention to detail from the staff made me feel truly welcomed and cared for. The room is beautifully designed, spacious, and kept in immaculate condition, with stunning views of the city and the Nile. Every comfort was thoughtfully provided, making the experience both relaxing and luxurious. What impressed me most was the outstanding staff — professional, attentive, and always willing to go above and beyond to ensure a perfect stay. From the reception team to housekeeping and dining staff, everyone carried the genuine warmth and excellence that the Four Seasons brand is known for. The dining options were excellent, and the service in the restaurants reflected the same high standards of care. Overall, it was a flawless experience that combined comfort, elegance, and world-class hospitality. I would highly recommend this hotel to anyone visiting Cairo and will certainly return on my next trip.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lazaro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms . Quality thru out as expected . Staff incredible friendly and courteous. Front Desk and concierge staff superb . Very very glad the hotel provides airport car pickup and visa obtainment service upon arrival . Spa and gym very nice facility .
Stayed 3 nights in Sep 2025

10/10 Excellent

Pemiola

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel with a great Staff!! Security Staff beyond professional and welcoming.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fatima

Stayed 2 nights in Sep 2025

10/10 Excellent

Mohamed, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is wondrful
Stayed 1 night in Sep 2025

10/10 Excellent

Manny, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views of the Nile the pool and the dining options including their own boat moor d on the Nile with 5 different restaurants including a pizza spot. The rooms and hotel and service outstanding as Four seasons always are!
Stayed 2 nights in Jul 2025

2/10 Terrible

Mekdad

Liked: Cleanliness
Disliked: Staff & service
Staff are Soo unprofessional
Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was super nice and professional, especially at the breakfast buffet....
Stayed 8 nights in Jul 2025

8/10 Good

Rashid

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

M

Stayed 3 nights in Aug 2025

10/10 Excellent

Gary, Denver

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room at the Four Seasons Giza was wonderful - well-maintained, fantastic bedding, and broadly up to the standard expected of the Four Seasons. However, the factor that remained memorable from our stay was the concierge Salemah. She was outstanding. Like the very best concierges around the world, her brand of anticipatory and proactive service delivered in a warm, friendly, guest-focused way distinguished herself and the Four Seasons. She did not wait to be asked for help - she sought out how she could find solutions to an issue we were having (an issue that had nothing to do with the hotel and that she had no obligation to assist with) and leveraged her capabilities to find ways to help us. She was a credit to herself and to the brand.
Stayed 2 nights in Jul 2025

10/10 Excellent

Naguib

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing from every aspect
Stayed 2 nights in Jul 2025

Hotels

Flights

Cars